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“Very modern decor, but room size smaller than expected”
Review of citizenM Glasgow

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citizenM Glasgow
Ranked #12 of 95 Hotels in Glasgow
Certificate of Excellence
Hong Kong, China
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Very modern decor, but room size smaller than expected”
Reviewed 10 August 2014

Stayed at the CitizenM Glasgow last week (for 7 consecutive nights),
Travelled by myself for work.

The arrival check in process was a bit hit and miss. Arrived late in the evening and arrived at the hotel 11:30pm and it was raining. The hotel was located on Renfrew Street (*** Take note is not Renfield Street which runs perpendicular to it just nearby) The location was very good which is just 3 minutes walk from the Buchanan Bus station which is accessible by Airport Bus 500 (GBP 6 single, GBP 8.5 open return). However in the middle of the night it was not so easy to find. The hotel is located about 5-7 minutes walk from Buchanan Street which is the city center and shopping district.

Check in was okay. Supposed to have automated self-serve check in process but they did not have my last name entered correctly (booked on a hotel booking website) so needed manual help from the staff.

Rooms were quite small, and smaller than expected from the website photos. The decor was good all right, though. Expect and long-ish narrow room a width of a large queen mattress. There was still enough room near the door to place a large suitcase and open it. Though during the daytime it needed to stay closed. Amenities included a small single seat stylish chair, and a very narrow bench as a desk. The sink was the side of the room just few steps into the doorway. Opposite was a glass partitioned area for toilet and shower. Got nice toilet (duravit) and rainshower / regular showerhead (hansgrohe). The room floors and toilet and shower area were very clean.

The room's functions were controlled by a samsung tablet, which at times were hit an miss. The tablet controlled the lighting (including mood lighting of different colors for the shower and toilet area, the TV (on a wall on one side of the bed), the louvre blinds for the window (mechanized) as well as the opaque blind for blocking out light (also mechanized). It also controlled the wake up alarms. Why I said hit and miss was that the tablet often refused to turn on the TV, having me to resort to randomly pressing TV channels, the mute button or even resetting the tablet to have it respond. Turning off lights at night was also rather not straight forward, probably oweing to bugs in the software.

The room was quite well furnished and clean. However be expected to hear some walking around and footsteps of the inhabitants above. On weekends / friday there was quite a bit of activity going on till late at night as the hotel probably catered for the younger traveller.

Breakfast and meals were provided by the single cocktail bar / buffet area. This was open 24 hours, and anyone could just pop in. Breakfast (at time of writing ) was GBP 8.95, and one need not reserve breakfast every day. Just when needed could inform the staff to place the order the day before. Ordering the buffet breakfast on the same morning was more expensive by ? around GBP 2.

Food selection was reasonable. Quality of coffee was actually to be commended. It was a proper coffee machine and their choice of beans was good. Cold selection include variety of croissants and danishes, fresh fruit eg banana, cereals, yoghurt and berry compote. Hot foods included sausages, beans, pancakes, omelette, toast etc.

Nearby there is a large Marks and Spencer for your usual shopping and it includes a large supermarket. Nearby there are several pubs and restaurants as well. Shopping district is around 5-7 mins walking distance.

Check out was quite smooth. Not much fault there.

Room Tip: 6th floor just higher than rooftops of buildings across the street
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  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MariMekkoMekko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (936)
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North London
Level Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 August 2014

Ok boutique hotel means small pod like rooms ...
Modern touch everything is controlled by a Samsung Tablet which includes the tv films , air con , lights and different moods , blinds very clever yes ?? Well the system was down so nothing worked although the lights and blinds had a manual switch luckily.
Found the rooms very noisy as they are small and everyone slams their doors.
Breakfast buffet a bargain at £8.95 yeah ..it was all cold I mean the " cooked breakfast " was cold.. I had a bit of stomach upset so will complain to foods standards agency to test the food.
Overall a most horrible stay for me , never again and I really really regret booking here

  • Stayed August 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank n4dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunfermline, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 August 2014

Stayed here for one night, self service check-in very simple and hassle free. Friendly staff on hand if needed though. Room not huge but bed was!! Loved the rain shower and mood lighting. Only tiny draw back for me was that there was no kettle for a wee cuppa!

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Mistyblue2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 August 2014 via mobile

Stayed here for a birthday and the concept is very well thought out and executed. Small room but not cramped, futuristic look and a very wide array of free movies (I chose despicable me). The convenience of being able to control almost everything in one remote was handy. The only fault with the room was the temperature, the aircon wasn't powerful enough and the room got extremely warm at night, enough for it to be significantly uncomfortable. The irony of this situation is obvious when you consider one side of the whole room is a glass, perhaps would be handy if you could open it or improve the aircon so it isn't a sauna. Bar was open till the small hours of the morning which was great and sandwiches etc available all night, only disappointment with the bar was the daiquiri was crushed ice and not slush but that's me being persnickety. Rightfully deserves to be one of Glasgow's top rated hotels.

Stayed August 2014, travelled with friends
Helpful?
Thank 92diner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnet, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 August 2014

We stayed for one night during the Commonwealth games so the room was more expensive than usual. Rooms are small but has everything you need including a great bed and all the lights/tv/curtains controlled by a tablet. Breakfast was average but had a fairly decent range. Coffee was good! Staff were always very friendly and chatty and made us feel welcome throughout

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 August 2014 via mobile

Stayed here for the 1st time as we were going to the nearby Theatre Royal. It's a great city centre location for the shops and restaurants. The only down side is that there is no on site parking. I love the self service check in/out which is so easy and the rooms. They are very small, not a lot of room, however really like the mood lighting and funky furniture etc. the breakfast is very tasty and plenty choice. Will be back again soon.

Stayed September 2013, travelled as a couple
Helpful?
Thank GILLIANO015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, Delaware
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 August 2014 via mobile

We loved the crazy humor, great design and friendly staff. Location and price were great too. We could have used a bit more storage space but we were only there for 2 nights so it didn't matter much. I thought the breakfast buffet was a great deal too but my husband missed having his eggs done to his preference.

Stayed August 2014, travelled as a couple
Helpful?
Thank Artwatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about citizenM Glasgow

Property: citizenM Glasgow
Address: 60 Renfrew Street (corner of Hope Street), Glasgow G2 3BW, Scotland
Region: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#1 Romantic Hotel in Glasgow
#4 Luxury Hotel in Glasgow
#5 Business Hotel in Glasgow
#11 Family Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:4 star — citizenM Glasgow 4*
Number of rooms: 198
Official Description (provided by the hotel):
Situated in Glasgow's city centre and Theatre District, citizenM Glasgow offers affordable luxury in the form of 198 modern non-smoking rooms. Enjoy free Wi-Fi in the entire hotel, free movies, high pressure rain showers and luxurious linens on an XL king-size bed; contemporary Vitra lobbies for work and play with free iMac access, and a 24/7 on-site eatery and bar to quench every hunger and thirst. CitizenM Glasgow also boasts SocietyM, which provides one-of-a-kind creative meeting spaces for 2 to 18 people, a larger screening room, audiovisual equipment, and reliable Wi-Fi. ... more   less 
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Also Known As:
Citizenm Glasgow Hotel Glasgow
CitizenM Glasgow Scotland

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