We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent room, pity about the food .”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Grand Central Hotel
Ranked #40 of 93 Hotels in Glasgow
Edinburgh
Level 5 Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Excellent room, pity about the food .”
Reviewed 8 April 2013

Just returned from a night at the Grand Central Hotel. This was a gift from our daughter for our 40th Wedding Anniversary.
The room was excellent in every way, and I would definitely stay at the hotel again. What I would not do is eat in the Tempus Restaurant. As we were staying at the Grand Central on a deal, which included a two course meal we expected the choice to be from the full menu. We were presented with (in our opinion) a very restricted choice of food. We were also advised that the fish and chips was finished (at 19.15) and the least expensive red wine (at £22.50) was also finished. The next bottle was £27.00.
Both our starters and main meals were very average, my chicken was dry and the skin was extremely crisp. My wife's fish was cold. We should have complained, but we were there for a night away, and didn't want the hassle of complaining.
As I've already said, I would stay at the hotel again, but will most definitely be eating out.

Room Tip: Ask for a high floor and overlooking the Gordon Street (not a room overlooking Central Station).
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnREdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 9 April 2013
Thank you for taking the time to review your stay with us at The Grand Central.

We would have loved the opportunity to address the points, you raise in your review, on the evening. We welcome all feedback as this is how we learn and grow.

Thank you again for your feedback, and we look forward to welcoming you back to the hotel, on your next visit to Glasgow.

Kind regards,

Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,896 reviews from our community

Traveller rating
    1,592
    1,358
    583
    220
    143
See reviews for
428
1,767
179
666
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (938)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Glasgow,uk
Level 4 Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 April 2013 via mobile

Booked here as a present for my best friend. Room was spotless and luxurious. The hotel was in the perfect location for getting out and about in Glasgow.Breakfast was nice. Enjoyed the stay and the staff were friendly.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hellyoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 10 April 2013
Dear Guest,

Thank you for taking the time to share your recent stay with the TripAdvisor community.

We were very pleased that you enjoyed your stay and do hope to see you again soon.

Kindest Regards
Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
FORFAR
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 April 2013

Ver poor standard I was expecting a lot more from this hotel and it is very poor when you consider the other hotels in the city
The staff were ignorant and very unhelpful especially in the bar and the maids cleaning your room
Would definitely take this hotel off my list
The only good thing was the size of room but then we had to book an exclusive room to get the standard required

Room Tip: The best answer would be get another hotel but if you want to stay you have to get exclusive or bett...
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STEWForfar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 9 April 2013
Thank you for your comments and review.

Our most sincere apologies that you did not experience our award winning service.
Your concerns are noted and will be immediately addressed.

We are happy to hear that our central location and our comfortable Executive bedroom helped enjoy your stay, overall.

Thank you again for your valuable feedback.

Kind regards,

Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2013

Stunning hotel, friendly and helpful staff. Good sized rooms, great location and competitive pricing. Have used regularly now, an will continue to. Champagne bar is lovely and food is also tasty. Good deals for couples too.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HotelSavvy1314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 9 April 2013
Thank you for staying with us again at The Grand Central.

We appreciate your loyalty and for choosing to stay with us when travelling to Glasgow.

We look forward to welcoming you back soon.

Kind regards,

Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 April 2013 via mobile

Happy with the location, ideal for sightseeing in the city and exploring the Glasgow hospitality. I found an overall Good service. Staff was great and very helpful and informational. More that happy with the service. Great champagne bar.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank niceguy10222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 9 April 2013
Thank you for taking the time to review your stay.

We are delighted that you enjoyed the hospitality that we have to offer our guests, and look forward to welcoming you back, on your next visit, to Glasgow.

Kind regards,

Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GLASGOW
Level 5 Contributor
58 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 8 April 2013

We stayed here after being flooded at home got a great price on last minute.com it is in the very centre of glasgow attached to central station. The hotel is beautiful the lobby is modern and the staircase is grand. It let like we where in a much more expensive hotel than we paid!
Room was huge great big bed lovely decor and gorgeous bathroom.
Staff amazingly friendly and helpful AJ the concierge was lovely spoke to me in the lift and was very empathetic about our situation. Sick baby added to this it wasn't a problem to get clean sheets as my daughter throw up.
Defo go back great value gorgeous hotel and great staff.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunsetbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 9 April 2013
Thank you for your kind review.

We are thrilled you enjoyed your stay at The Grand Central, Glasgow, and allowed you the time to relax and unwind from the stresses of your flooding at home.

I will share your comments with the team, as the hospitality they have shown will be recognised and appreciated.

We hope your home is on the road to recovery, and we look forward to welcoming you back to the hotel, very soon.

Kind regards,

Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2013

The Grand Central hotel is amazing, since being redecorated it is beautiful inside!
Big sweeping staircases, chandeliers etc it is really amazing.
For my birthday me and a couple of friends decided to go to the champagne bar and it was lovely the staff were really nice and friendly and Zoe who was serving us was brilliant!
Would definitely come back here and if I needed a hotel in Glasgow this would be first on my list!

  • Stayed March 2013, travelled with friends
    • Location
    • Service
Helpful?
1 Thank SARA270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 8 April 2013
Thank you kindly for your feedback.

We are thrilled you enjoyed your stay at The Grand Central, Glasgow and I will share your comments with the team as a motivation to keep doing what they do best. The hospitality they have shown will be recognised and appreciated.

We hope to see you again soon.

Kind regards

Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Glasgow hotels
Anderston
Hotel Indigo Glasgow
Hotel Indigo Glasgow
#12 of 93 in Glasgow
2,297 reviews
Anderston
Radisson Blu Hotel, Glasgow
City Centre
citizenM Glasgow
citizenM Glasgow
#11 of 93 in Glasgow
5,126 reviews
Show Prices
Show Prices
Show Prices
City Centre
Grasshoppers Hotel Glasgow
City Centre
Blythswood Square
Blythswood Square
#13 of 93 in Glasgow
2,663 reviews
Carlton George Hotel
#18 of 93 in Glasgow
1,763 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Central Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Central Hotel

Property: Grand Central Hotel
Address: 99 Gordon Street, Glasgow G1 3SL, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in Glasgow
#21 Business Hotel in Glasgow
#24 Family Hotel in Glasgow
#26 Romantic Hotel in Glasgow
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Central Hotel 4*
Number of rooms: 186
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Ctrip TA, Hotels.com, LateRooms, Ebookers, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Grand Central Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Central Hotel Glasgow, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing