Stayed here for one night on 4th January. Was in city with my 11 year old grandson to go,to the panto. From checking in to checking out, the service was faultless. What a warm welcome from reception staff when we booked in. Every member of staff we passed when in the hotel acknowledged us with a warm greeting. Hotel is very elegant and such a nice atmosphere.
Our room was clean and very spacious. We were in room 303 and the only flaw in the room was a touch of staining on the wall and ceiling from water ingress. Would also be nice to have a better selection of biscuits.
Good selection at breakfast and something for everyone. Very attentive staff.
Management should be very pleased with the customer service offered by all staff who were on duty when we stayed.
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- Also Known As:
- Grand Central Hotel Glasgow, Scotland