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“Nice experience”

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Grand Central Hotel
Ranked #39 of 93 Hotels in Glasgow
Reviewed 20 January 2014

Elegant hotel, good location, easy check in/out, receptionist friendly, breakfast ok.
paid £200 for 1 nights B/B, won't do it again unless it's half price. Stayed in the Carlton George £130 for 1 nights b/b earlier in 2013 and thought it was a better experience.

  • Stayed: November 2013, travelled as a couple
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Thank weedoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded 25 January 2014

Thank you for your review of your recent stay at the Grand Central Hotel.

As a city center hotel our rates often fluctuate depending on our availability. Please feel free to contact our reservations team direct on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,642 - 2,648 of 4,132 reviews

Reviewed 20 January 2014

Overall, a great stay but just one bone of contention - The room which I was given was directly above one of the hotels function rooms and resulted in a sleepless night. Sadly we could hear loud music until around 1am. I spoke with the hotel manager the next morning and we managed to sort a small gesture of compensation out which they were more than happy to offer.

My room was spacious, very tastefully decorated and luxurious. There is was also a wonderful big bathroom. The room was everything I could have asked for and so comfy! The reception staff are very friendly and the champagne bar on the first floor is a must.

Would I stay here again? Yes! You won't regret a stay at the Grand Central, just make sure your room is on a floor higher than the second!

Room Tip: Ask for a room higher than the second floor just in case there are events or functions taking place...
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  • Stayed: May 2013, travelled as a couple
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1  Thank proceed_to_departure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded 21 January 2014

Thank you for your review of your recent experience at the Grand Central Hotel. I was delighted to hear that you enjoyed our hotel so thoroughly, but disappointed by your interrupted sleep.

At the Grand Central we aim to offer sensational service in a spectacular setting and I apologize if our functions disturbed you. If you are staying with us again please let our reception team know that you would like a higher room and we will ensure you are allocated accordingly.

Kind Regards
Laurie Nicol

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Reviewed 20 January 2014

Happy to go again soon because of the above reasons. Easy to find, so many places to go within easy walking distance, due to the hotel being just by the car park and train station both driving there and getting the train are very easy.

  • Stayed: January 2014
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Thank chrisp844844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded 21 January 2014

Thank you for your review of your recent experience at the Grand Central. It was a delight to read that you enjoyed your visit so thoroughly.

If you are booking to stay again, please feel free to phone our reservations team on 0141 240 3733 for our best available rates and packages.

Kind Regards
Laurie Nicol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2014

Visited Grand Central Hotel Glasgow and found the receptionist and staff in general to be friendly and delightful and the hotel ideally situated for our shopping spree in the city.. Our room was perfect and the service we received throughout our visit was second to none. The hotel is very elegant and we enjoyed our complimentary cocktail in the luxurious Champagne Central bar. We then went onto dine in the Tempus restaurant where the staff, quality of food and service replicated that of their colleagues in the main hotel. After enjoying a delightful breakfast we grudgingly checked out. My overall experience was that I had visited a five and not a four star hotel. Would certainly revisit this gem.

  • Stayed: January 2014, travelled with friends
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Review collected in partnership with this hotel
Thank johnspeaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded 20 January 2014

Thank you for your fabulous review of the Grand Central Hotel. It was an absolute delight to read that you were so impressed by our establishment.

At the Grand Central Hotel we aim to deliver sensational service in a spectacular setting, and I am delighted to hear that you were so well looked after.

If you are planning to visit Glasgow again, please feel free to phone us on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2014

A lovely hotel in Glasgow city centre, close to lots of bars and restaurants. Lovely decor and great cocktails but they are pricy. Staff are very friendly. Good food and nice room but the noisy central heating/water pipes woke us all through the night.

Room Tip: The central heating pipes clanged all night on the 4th floor. It woke us about 4 times through the n...
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  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Jillian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded 20 January 2014

Thank you for your review of your recent stay at the Grand Central Hotel. We rely on feedback from our guests to improve our service and I thank you for taking the time to pass yours on.

You may be interested to know we are currently undergoing refurbishment on the hotels 5th floor with the addition of 60 new bedrooms. I am unsure whether this is responsible for the pipe noise, but I will be sure to have our maintenance team investigate.

Thank you again.
Laurie Nicol

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Reviewed 19 January 2014

We took advantage of a suite offer and were not disappointed in any way. This was not our first stay at the hotel, but the first in a suite and it was all you could hope for. Very big and clean and the welcome tray was varied and enjoyable. The service throughout was very pleasant. We were delighted with the hospitality offered as our suite was not quite ready we were invited to have a glass of champagne in the champagne lounge and our keys were brought to us in the lounge. We had booked a meal in the Tempus restaurant and this was also great. The service was quick and efficient and the food was really good with the steak cooked to perfection.
Hope to visit again soon.

Room Tip: The J F Kennedy suite is a must.
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  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Margaret K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded 20 January 2014

Thank you for your fabulous review of your recent experience at the Grand Central. I was delighted to read that you enjoyed your stay so thoroughly.

We are currently undergoing further refurbishment in the hotel, with the addition of bedrooms and leisure space, including our new Champagne Corner.

If you are visiting Glasgow again please feel free to phone our reservations team on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol

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Reviewed 19 January 2014

My sister & I spent 10 days here while we retraced the lives of our Grandparents! The hotel was in a very convenient location & very comfortable. The staff was very competent and always helpful while being very friendly. Staff members that went out of their way were Tony & Gordon (concierges) and David in the breakfast dining room. We enjoyed our stay so much we stayed at the Hotel Russell (Principal Hayley hotel) in London on our way home via Heathrow! Thank you!!

  • Stayed: January 2014
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Thank Dgbedell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded 20 January 2014

Thank you for your review of your recent stay at the Grand Central Hotel. It was a delight to hear that you were so well looked after by our superb concierge team.

At the Grand Central the comfort and well-being of our guests is our top priority and I am happy to hear that our team has done us proud.

Thank you again, and I hope we have the opportunity to welcome you back in the future.

Kind Regards
Laurie Nicol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Central Hotel

Address: 99 Gordon Street, Glasgow G1 3SL, Scotland
Region: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Luxury Hotel in Glasgow
#21 Business Hotel in Glasgow
#26 Romantic Hotel in Glasgow
Price Range: £68 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Central Hotel 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Grand Central Hotel Glasgow, Scotland

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