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“Great location, noisy night”

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Grand Central Hotel
Ranked #42 of 96 Hotels in Glasgow
Edinburgh, United Kingdom
Level Contributor
159 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Great location, noisy night”
Reviewed 24 April 2014

Grand old building recently renovated. Well located for much that central Glasgow has to offer and for travelling by public transport.
Impressive interior with a full height stairwell and chandelier, long corridors. Staff, both at reception and at breakfast, most welcoming and helpful. Room and facilities more than adequate with very comfortable bed. Wide choice as a buffet at breakfast.
However, even with the window closed, disturbed by outside noise intermittently throughout the night: vehicles revving, lorries unloading, what sounded like bagging on scaffolding the moment it was light. Did not find it restful.
Also beware of some of the characters that hang around outside late at night.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BubsandCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 25 April 2014
Thank you for taking the time to leave your review of your stay at the Grand Central Hotel.

It was an absolute delight to read that you were so well looked after by our team, and that you enjoyed your time with us, though I was disappointed to read that you were disturbed by the concessional external noise.

If you are looking to stay in Glasgow again please feel free to contact your reservations team on 0141 240 3733 for our best available rates, and we can be sure to allocate you an internal room away from the street.

Kind Regards
Laurie Nicol
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Glasgow, United Kingdom
Level Contributor
140 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 23 April 2014

Stayed here with one of the voucher deals, and could not fault it. We came here to celebrate our friends 30th anniversary, the deal included wine in the room, champagne at the bar and a two course meal with drinks voucher. It was simply outstanding value. We had the meal in the Tempus restaurant where the staff are always polite, accommodating and the food is delicious. Rooms are just getting a bit tired now, the blind on the window was falling down and the bathrooms could do with a freshen up, apart from that couldn't fault our stay. This hotel is bang in the city centre, 2 mins walk to all shops bars and restaurants. Will we stay here again, yes.

Room Tip: Rooms overlooking the taxi rank are noisy in the early hours of the morning after the night clubs e...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Elaine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 25 April 2014
Thank you for taking the time to leave your fabulous review of your stay at the Grand Central Hotel.

It was an absolute delight to read that you were so well looked after by our team, and that you enjoyed your time with us.

If you are looking to stay in Glasgow again please feel free to contact your reservations team on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Campbeltown, United Kingdom
Level Contributor
3 reviews
Reviewed 22 April 2014

Had a fabulous stay in the Grand Central Hotel, my only negative was the bathroom needed a freshen up but i think they are in the process of touching up!! everything else great, food, drink, bed, staff, location - great!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank cookie2712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 25 April 2014
Thank you for taking the time to leave your fabulous review of your stay at the Grand Central Hotel.

You are indeed correct - we are currently in the process of refurbishment and I hope you have the opportunity to return and see the changes.

If you are looking to stay in Glasgow again please feel free to contact your reservations team on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 April 2014

Me and my partner stayed in this hotel on Easter Friday we had a very enjoyable stay.
Apart from in the morning when we were rudely awoken at 7am with the tannoy system from the station telling us every 10mins where each train was departing to!!
We checked out at 10am as we could take the noise no more even though check-out wasn't til 12..
We did say to reception about this problem,straight away the lady said "ah you must be in an anterior room"without asking our room number.This must be a persistent problem if this was the response,everything else was great apart from this.
Hopefully this will lead to something being done double glazing or soundproofing as many hotels I have stayed in Glasgow have....!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 25 April 2014
Thank you for taking the time to leave your review of your stay at the Grand Central Hotel.

I was disappointed to read that you were disturbed by noise from the station during your stay. As a Train Station hotel we do have a number of bedrooms that face onto the concourse, and I am sorry if this was not made apparent to you.

We do have a number of rooms that look onto the street, so if you are staying with us please let your receptionist know, and we would be more than happy to allocate your room accordingly,

Kind Regards
Laurie Nicol
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
1 review
Reviewed 22 April 2014

From entering the hotel the service and greetings were beyond par the room was excellent and the attention and help to my aged mother was beyond comparison. The hotel is vibrant yet discreet and caters to all ages

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 25 April 2014
Thank you for taking the time to leave your fabulous review of your stay at the Grand Central Hotel.

It was an absolute delight to read that you were so well looked after by our team, and that you enjoyed your time with us.

If you are looking to stay in Glasgow again please feel free to contact your reservations team on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2014

The hotel and the rooms looks and are nice, as long as you don't plan on sleeping in the hotel: The lack of ventilation is only suppassed by the lack of heating from the radiators ... but this does how even not mean that the radiators won't wake you up at 4:50 am with an infernal noise, which lasts for about 5 min.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Niels A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 24 April 2014
Thank you for taking the time to pass on your feedback of the Grand Central Hotel.

I was disappointed to read that your stay was affected by the heating system in your room. Having received feedback from our guests our maintenance team is currently in the process of reviewing and replacing the heating system in all of our existing bedrooms, to ensure that the issue that bothered you will be completely stopped.

Thank you again for your feedback.

Laurie Nicol
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 April 2014

Lovely afternoon tea with pink champagne - perfect ! The last time I was in the central hotel was about 30 years ago and it is amazing now. A real grand hotel ! The girl who served us was so nice and friendly and we can't wait to go back.

  • Stayed February 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Joy020905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie N, General Manager at Grand Central Hotel, responded to this review, 25 April 2014
Thank you for taking the time to leave your fabulous review of your stay at the Grand Central Hotel.

It was an absolute delight to read that you were so well looked after by our team, and that you enjoyed your time with us.

If you are looking to stay in Glasgow again please feel free to contact your reservations team on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Central Hotel

Property: Grand Central Hotel
Address: 99 Gordon Street, Glasgow G1 3SL, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in Glasgow
#21 Business Hotel in Glasgow
#25 Family Hotel in Glasgow
#27 Romantic Hotel in Glasgow
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Central Hotel 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Grand Central Hotel Glasgow, Scotland

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