I booked a room there for a Christmas Eve family gathering. The food was OK, but there are much better choices in Glasgow West End. Service was efficient and pleasant. The lack of coordination was baffling. I had ordered flowers for the room and Christmas decorations. The room was not prepared as agreed. I had booked a hotel room for one family member. Again, the room had not been booked, though this and the room decoration were agreed in writing. Having to handle this mess on Christams Eve was not part of my plan but forced upon me by incompetent management. I was offered significant rebate and apologies--though the issues were not communicated to the manager until I did so myself two weeks afterwards. To be fair, on a former occasion all was much better. Should I use them again, I would definitely follow up (i.e. partially manage myself) any agreement in writing to avoid disappointment. The Hotel appears to operate like a multi-headed organisation without communication between the different parts.
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- Also Known As:
- Hotel Du Vin At 1 Devonshire Gardens
- One Devonshire Gardens
- Devonshire Garden One
- Hotel Du Vin At One Devonshire Gardens Glasgow, Scotland