I booked this hotel as a treat for my daughters 21st birthday. We were going for a shopping break. The hotel staff were very friendly and helpful but this is not a 4 star hotel. I informed the hotel that we required gluten free options and was told this wasn't a problem. There were no GF biscuits on tea tray anf the mugs were dirty. I asked for 2 glasses and some ice for the room which came really promptly but when I went to use the glasses they were very dirty. The room was unbearably hot, no air con not even a complimentary bottle of water in room. There was a pathetic desk fan which didn't revolve and all that did was circulate warm air round the room. No extractor fan I bathroom which meant it got even more hot and steamy in there. A very uncomfortable night was spent. The breakfast choice for GF was awful. Yogurt and fruit yes but only one cereal was suitable, if you wanted porridge this was extra as was not included in continental !!! Although they did produce 2 pathetic slices of GF toast. I asked for the cheese and meat platter and was give 3 small pieces of different cheeses and 3 slices of parma ham (no choice). I must say that I have stayed in many 4 star hotels and this has been the most disappointing.
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- Also Known As:
- Malmaison Hotel Glasgow, Scotland
- Hotel Malmaison