Definitely Not To Be Confused With The Hughenden Terrace Establishment, this is the worst hotel we have ever stayed in, anywhere and, as a Scot, I am ashamed of the impression this place must be making on foreign visitors. Their online description and pictures bear almost no relation to the real state of affairs.
We arrived late and tired after a long drive. Our first allocated room was smelly, with stained carpets, rickety old window that would not close, filthy toilet and shower, broken lampshades, dodgy door lock, TV with no sound or remote control. It was so noisy you felt like you were in the street. We complained and asked to be moved. To give him his due, the night receptionist managed to find a quieter room at the back of the house for us. On entry, the smell of cigarette smoke was most unpleasant, and when I went to close the curtains a nest of bluebottles exploded into the air. Again, the whole room and bathroom, with the exception of bed linen, was dirty, dingy and depressing, with stained and broken furniture/fittings etc, etc. I went back to reception and told him about the flies...he offered no help whatsoever. Exhausted by this time, I just asked him to find a fly spray...he said he would 'have a look downstairs' and disappeared, to return 10 minutes later with one, which he handed to me as if it were first prize in a competition, before turning on his heel without a word and retiring behind the front desk.
After I had dealt with the 50 or so bluebottles, and expelled the pigeon which had arrived from somewhere, we had little choice but to sleep there, having been promised a shift to a better room the next day. We were booked for 4 nights...
Leaving for a hard day's work after breakfast we returned early evening to our newly-allocated ground floor room. It was slightly cleaner than the previous two, but still grubby, tatty and dingy...broken tiles hanging dangerously from the shower base...black, slimy mould on the shower head and elsewhere...bin never emptied...I could go on but can't be bothered.
Overall, this hotel, including the public areas, is in a very dilapidated, grubby and sometimes dangerous condition, and I was surprised to find no fire escape route from the top floor. It is such a great shame that this glorious old listed building, with its ornate plaster cornices and other fine architectural features has fallen into the wrong hands...it could so easily have been converted into a wonderfully atmospheric, period hotel of great charm but that opportunity has, sadly, been missed.
- Also Known As:
- The Town House Hotel Glasgow
- The Town House Glasgow, Scotland