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Holiday Inn Express Glasgow City Centre Riverside
Ranked #28 of 93 Hotels in Glasgow
Certificate of Excellence
Reviewed 13 November 2013

Stayed at the Riverside Express by Holiday Inn Glasgow and were very satisfied with the quality of service including cleanliness and breakfast selection. Reception staff proved to be very courteous, efficient and always willing to assist.

Room Tip: Room 242 at the end of 2nd floor corridor overlooking the rived was larger than normal Express by Ho...
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  • Stayed: November 2013, travelled with family
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Thank selkiesave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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713 - 719 of 1,218 reviews

Reviewed 11 November 2013 via mobile

What a wonderful hotel! On a 2 night trip to the hotel with my girlfriend to see a concert the hotel is fabulous!! Staff are fantastic especially Dave and Iain in reception who would cater to our every needs very helpful breakfast was lovely great choice and range to choose from will defiantly be back again!! Roll on next time

  • Stayed: November 2013
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Thank ChelleReid88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this reviewResponded 12 November 2013

Dear Reviewer,

Thank you for taking the time to review your recent stay at Holiday Inn Express Glasgow City Centre Riverside.

We are extremely happy that our team made your stay pleasant and we shall pass on your fantastic comments to them.

We look forward to welcoming you back to our hotel in the near future.

Regards,

Donna O'Hanlon
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2013

On a two night trip to Glasgow to visit the SECC, I thought we had booked at another Holiday Inn nearby, but due to my mistake, we booked the Holiday Inn Express in Stockwell Street. Firstly, on turning up at the wrong Holiday Inn, the staff there could not have been more helpful in advising us how to get to our final abode. On arrival, our room was excellent value, spotlessly clean and fully equipped for two persons (but please, please, change your disinfectant, or whatever you use to spray the room, it is too powerful!). On our first evening, we decided to go for a walk around the city centre and the staff (Grace) immediately found an umbrella for us, in case we were caught in a rain shower (above and beyond the call of a ‘budget hotel’). The same lady was on duty at breakfast and had a friendly word for everyone. On returning for our second evening, we hit a snag when the heating failed and simply blew out cold air. Once again, a call at reception resulted in immediate assistance, both resetting the heating and delivering a portable heater, just in case. Thanks to Agnes this time, the slight problem was solved within 15 minutes.
All in all an excellent stay, great staff, great breakfast, great value for money, and perfectly acceptable parking facilities within a city centre environment, so, a ‘Mistake Worth Making’ in the end.

  • Stayed: November 2013, travelled as a couple
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Thank Suddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013 via mobile

I stayed here with my mum on 4th November for 2 nights. We are Gold Elite Priority Club members, so we are used to the ICHG brands, but this particular hotel exceeded our expectations.

Spotlessly clean throughout, adequate rooms (we were out all day, so it didn't matter that the twin room we shared wasn't massive) and first class staff meant we thoroughly enjoyed our stay.

You can park at the car park across the road, or the Q Park at the back of the St Enoch Centre - you get discount for both. Breakfast consists of sausages, scrambled egg, beans, toast/bread, croissants, pastries, fruit, cheese, yoghurt, cereals, tea (including fruit & herbal teas), coffee & hot chocolate. There is plenty of a selection for everyone, and it was perfect for us.

There is also an ice machine and plastic pint glasses available for guests, as well as a microwave, plates, bowls, cutlery and sauces should you wish to have your own food in the hotel, which is a nice touch.

It's the first time we have stayed here and we will most definitely return. Thank you for an enjoyable stay :)

Stayed: November 2013
Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this reviewResponded 9 November 2013

Dear Guest,

Thank you for taking the time to review your recent stay with us at Holiday Inn Express Glasgow City Centre Riverside.

We are delighted that our hotel exceeded your expectations and that our free buffet breakfast was enjoyed each morning.

We look forward to welcoming you back to our hotel in the near future.

Regards,

Donna O'Hanlon
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

Stayed here 2 nights on trip to Glasgow. Couldn't fault the staff or hotel at all. Rooms are reasonably spacious, have hairdrier, digital TV, tea/coffee, shower and hanging space for clothes. There are shelves but no drawers.

Breakfast is self service with choices of cereals, fruit, toast, yogurt, croissants, scrambled egg, beans and sausages.

About 5min walk from St Enoch centre and Buchanan Street, and also the Merchant City.

Would definitely return for similar visit.

  • Stayed: November 2013, travelled as a couple
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Thank Robin_Anne_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

My and my brother and my wife and her sister just got back home from Glasgow. We love this hotel. The staff is world glass!! The mirror in my room was had a crack in it on my arrival, I told the staff about it on my way out for shopping, few hours later when I came back to the room, the mirror had been replaced :D Outstanding service.
The breakfast table is very good, freshly cut fruits, toasts, eggs, beans, sausages and more.

I highly recommend this hotel, Will stay again if I have the opportunity to visit Glasgow again:)

Again, the hotel owners are lucky to have such a great staff.

best regards
Sturlaugur

  • Stayed: October 2013, travelled with family
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Thank Sturlaugur Ó
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this reviewResponded 5 November 2013

Dear Reviewer,

Thank you for taking the time to review your recent stay with us at Holiday Inn Express Glasgow City Centre Riverside.

We are delighted to hear that our staff made your stay enjoyable and that the issue with the mirror in your bedroom was dealt with promptly and to your satisfaction.

We look forward to welcoming you back to our hotel.

Regards,

Donna O'Hanlon
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2013

I stayed here in September for one night as my son and I were going to the Deep Purple concert as we are both a pair of old rockers. Booked well in advance and the cost was £40 bed and breakfast which is supberb value in Glasgow. The hotel reception staff were very efficient and we got a beer next to the reception after checking in before going to our room. Very relaxing. Room was brill,spotless and as warm as you want it to be with their systems allowing you to control heating. Had a good night out and came back late and managed to get another beer as the bar is open to 3.00 a.m. Breakfast is a buffet and they do not supply the full range that other more expensive hotels supply but at total cost of £40 for 2 with great service I would say this is value for money, espescially in any city centre.

I would definitely recommend this hotel if you just want somewhere to relax before and after a concert or night out. Staff are brill

  • Stayed: September 2013, travelled with family
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Thank gerrym49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Glasgow City Centre Riverside

Address: 122 Stockwell Street, Glasgow G1 4LW, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#22 Business Hotel in Glasgow
#22 Romantic Hotel in Glasgow
#27 Family Hotel in Glasgow
Price Range: £61 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Glasgow City Centre Riverside 3*
Number of rooms: 128
Official Description (provided by the hotel):
Holiday Inn Express Glasgow City Centre Riverside is ideal for exploring the infamous sights of Glasgow including the Riverside Museum, Kelvingrove Art Gallery and the renowned Style Mile. Each of our 128 guestrooms have been designed to provide all the comfort, convenience and value you have come to expect from Holiday Inn Express. From comfy beds, air-conditioning and free Wi-Fi to 32-inch TVs and en-suite bathrooms with power showers, we've got you covered. Our family rooms can accommodate up to 2 adults and 2 children, with kids under 18 staying free! From the moment you arrive we want you to feel at home - arrive to a warm Scottish welcome, go to sleep in a comfortable bed and wake up to a delicious, inclusive breakfast. Wi-Fi is free throughout the hotel for our guests, so you can surf comfortably in your room or in our welcoming Great Room lounge. ... more   less 
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Also Known As:
Holiday Inn Express Glasgow City Centre Riverside Hotel Glasgow
Holiday Inn Glasgow
Holiday Inn Express Glasgow City Centre Riverside Scotland

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