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“Memorable, simply memorable.” 5 of 5 bubbles
Review of Holiday Inn Express Glasgow City Centre Riverside

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Holiday Inn Express Glasgow City Centre Riverside
Ranked #27 of 96 Hotels in Glasgow
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Memorable, simply memorable.”
5 of 5 bubbles Reviewed 25 November 2013

This well appointed hotel is a gem. Okay a Holiday Inn Express is exactly as what you read on the tin, but it is the staff that make it exceptional. Everyone is so genuinely helpful and friendly.
We had a great short-term visit and will look forward to our return to Glasgow and will definitely book in to this hotel.
Thanks for making our stay so enjoyable.

Room Tip: Ask for a room to the back in order to eliminate traffic noise.
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  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,119 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
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English first
Manchester, United Kingdom
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

We stayed at the Holiday Inn Express Glasgow City Center Riverside, Glasgow over the weekend arriving Saturday at 9:30pm. Check was efficient professional and very friendly.(Thank you Agnes) Our room was very well laid out and as this was a 3 Star budget hotel we were pleasantly surprised it was so spacious. the room was very clean as was the bathroom. (shower only)
Discounted parking was available 1 minute from the hotel. Location of the hotel is good for shopping streets of Glasgow. Although there is a forlorn outside area you are quickly (5 mins) from the main center. Next door is a very pleasant looking Italian. We went into the Scotia bar which is very authentic friendly Scottish pub recommend it. Music on Saturday at the Scotia pub.
Breakfast buffet was well stocked and a good start to our day. After a day at the football and quick change at the hotel the concierge order us a taxi for SECC for the Andrea Bocelli concert. We had a night cap at the hotel bar each evening which is modern but nice. Iain took very good care of us and is a very friendly person who has an excellent knowledge of Glasgow and a very obvious amount of experience and professionalism. Even some late night giddy football fans staying at the hotel were dealt with in a that should be used as a training resource for hotel staff.Calmly discreetly and effective. Iain was described by other staff as "our superstar" as they say some people just have it. This is a budget 3 star hotel not pretending to be anything else. But in my experience the best. It will be my hotel of choice on my next visit to Glasgow.
Thanks to all the staff. Doing a great job.

Room Tip: We were at the front quiet not a lot of traffic. We had 335 if that helps.
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  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suirtean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 19 November 2013 via mobile

The hotel is situated on the water front and was a 10 minute walk from Queen Street station.

The area one block back from the hotel towards the city centre was a little shabby but the view of the river makes up for the tired buildings behind the hotel.

The welcome was friendly and efficient at reception, my room was well appointed on the first floor. Someone had messed about with the tv and I couldn't get the subtitles off but it wasn't end of the world!

The bathroom was clean with a large shower (Shame there was no bath but hey ho!) and as I Forgot my toiletries it was a bonus to have shower gel and hands soap dispensers on the wall.

The breakfast in the morning was good. Pastries, cereals, fruits and a small cooked breakfast selection (scrambled eggs, sausages, mushroom and tomatoes).

I'd definitely stay here as it is very close to the city centre and key transport links.

Stayed November 2013, travelled solo
Helpful?
Thank Batterby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 20 November 2013
Dear Reviewer,

Thank you for your comments regarding your recent stay with us.

We are happy to hear that you enjoyed your stay at Holiday Inn Express Glasgow City Centre Riverside and our free hot buffet breakfast was enjoyed. Please accept our apologies regarding your tv, we would have been happy to assist in removing the subtitles.

We look forward to welcoming you back to our hotel in the near future.

Regards,

Donna O'Hanlon
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 14 November 2013

Stayed here for 2 evenings with my husband and 3yr old, all staff in this hotel, reception, waiting and cleaning are all friendly and pleasant. Breakfast in this hotel is free with your nights accommodation, the breakfast has continental and hot options, was constantly replenished so nothing ran out. Rooms were spacious and shower room serviced its purpose was rather compact but more than adequate good use of the space. Location was excellent right beside the st Enoch centre - would definitely stay again. Staff at this hotel are worth their weight in gold - special mention to Agnes :-) very friendly

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Skye0911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 November 2013 via mobile

Stayed here for a night out in Glasgow and once again couldn't fault it. Spotlessly clean in public area a and the bedrooms were immaculate the staff were great and couldn't do enough for us, even down to taking numerous pictures for us. Will definitely be back xxx

Stayed November 2013, travelled with friends
Helpful?
Thank Ruffles2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Guest Relations Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 24 November 2013
Dear Reviewer,

Thank you for taking the time to leave a review of our hotel.

I am delighted that you enjoyed your stay at the hotel. All our staff here take great pride in their customer service and It pleases me to read that you found our staff to be of a very high standard.
We all look forward to welcoming you back to the hotel on your next visit.

Kindest Regards,

James Gourlay,
Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kirkwall, United Kingdom
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 13 November 2013

Stayed at the Riverside Express by Holiday Inn Glasgow and were very satisfied with the quality of service including cleanliness and breakfast selection. Reception staff proved to be very courteous, efficient and always willing to assist.

Room Tip: Room 242 at the end of 2nd floor corridor overlooking the rived was larger than normal Express by Ho...
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  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank selkiesave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 November 2013 via mobile

What a wonderful hotel! On a 2 night trip to the hotel with my girlfriend to see a concert the hotel is fabulous!! Staff are fantastic especially Dave and Iain in reception who would cater to our every needs very helpful breakfast was lovely great choice and range to choose from will defiantly be back again!! Roll on next time

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChelleReid88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 12 November 2013
Dear Reviewer,

Thank you for taking the time to review your recent stay at Holiday Inn Express Glasgow City Centre Riverside.

We are extremely happy that our team made your stay pleasant and we shall pass on your fantastic comments to them.

We look forward to welcoming you back to our hotel in the near future.

Regards,

Donna O'Hanlon
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Glasgow City Centre Riverside

Property: Holiday Inn Express Glasgow City Centre Riverside
Address: 122 Stockwell Street, Glasgow G1 4LW, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#22 Business Hotel in Glasgow
#22 Romantic Hotel in Glasgow
#28 Family Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Glasgow City Centre Riverside 3*
Number of rooms: 128
Official Description (provided by the hotel):
Holiday Inn Express Glasgow City Centre Riverside is ideal for exploring the infamous sights of Glasgow including the Riverside Museum, Kelvingrove Art Gallery and the renowned Style Mile. Each of our 128 guestrooms have been designed to provide all the comfort, convenience and value you have come to expect from Holiday Inn Express. From comfy beds, air-conditioning and free Wi-Fi to 32-inch TVs and en-suite bathrooms with power showers, we've got you covered. Our family rooms can accommodate up to 2 adults and 2 children, with kids under 18 staying free! From the moment you arrive we want you to feel at home - arrive to a warm Scottish welcome, go to sleep in a comfortable bed and wake up to a delicious, inclusive breakfast. Wi-Fi is free throughout the hotel for our guests, so you can surf comfortably in your room or in our welcoming Great Room lounge. ... more   less 
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Also Known As:
Holiday Inn Express Glasgow City Centre Riverside Hotel Glasgow
Holiday Inn Glasgow
Holiday Inn Express Glasgow City Centre Riverside Scotland

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