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“Very comfortable hotel, with fantastic staff”

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Holiday Inn Express Glasgow City Centre Riverside
Ranked #29 of 95 Hotels in Glasgow
Certificate of Excellence
Strathpeffer
Level 4 Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Very comfortable hotel, with fantastic staff”
Reviewed 24 March 2014

Arived at hotel and received a very warm, friendly welcome form the two polish girls on reception.
The room was very comfortable. There was a good breakfast in the morning and I was indeed very impressed with this hotel

Room Tip: I had a room at the back of the hotel it was very quiet indeed
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank findmejak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 1 April 2014
Dear findmejak,

Thank you for taking the time to write your five star review of the hotel. We are thrilled to hear that you were very impressed with the hotel and enjoyed the free breakfast in the morning.

I have passed on your kind comments to the team and we hope to see you again in the future.

Best Regards
Stephen Gray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,176 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (194)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level 6 Contributor
109 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 21 March 2014 via mobile

Bed and room ok. Bit of a walk from town centre. No food. But they do offer up 3 recommended takeaway menus who deliver to the hotel.

Good food nearby at Esca.

£95/n quite steep. Similar holiday inn express joints around the uk are £60/n

Stayed March 2014, travelled on business
Helpful?
1 Thank SingleToManningtree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, General Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 27 March 2014
Dear Reviewer,

Thank you for taking the time to write a review of the hotel. Due to the city centre location of our property there are numerous restaurants and bars just a short walking distance from the hotel. The Aldente Italian Restaurant directly next door to the hotel offers hotel guests 10% discount off of the A la carte menu. There is also a selection of sandwiches and snacks available in the vending area located at the bar and as you noted below guests are more than welcome to order in a take away and the reception team can provide a variety of menus for this. Prices are subject to availability , please visit our website for the best rates and take advantage of our doscounted advance purchase rates if you book more than 10 days prior to arrival.

Best Regards

Charlene Kennedy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United Kingdom
Level 6 Contributor
205 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 20 March 2014

My husband and myself stayed here for 2 nights between Christmas and New Year. Hotel is in a great central position close to shopping restaurants and bars of the Merchant City and town centre and you can get a good deal on parking close to it. The price we paid was excellent - certainly a quiet time of year for hotels but still we thought it was a bargain.

Asked for - and got - a quieter room at back of the hotel as I thought it may be noisy due to city centre location - cant expect silence in Glasgow town! I needn't have worried. Room was lovely and clean as was the shower area: bed was comfortable: shower was powerful: tv and wifi reception was very good: breakfast was fine - decent selection - I loved the berries! - and not greatly busy (this can sometimes be a problem in HI Express hotels - but not this one!).

Staff were all very pleasant and helpful. I am looking forward to staying here again later in the year and would certainly recommend to others.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank avrilritchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 22 March 2014
Dear Reviewer,

Thank you for taking the time to write excellent review regarding your recent stay with us.

We are delighted that you found our hotel excellent value for money and that our free buffet breakfast was enjoyed each morning.

We are looking forward to welcoming you back to our hotel again later in the year.

Kind Regards
Stephen Gray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stirling, United Kingdom
Level 5 Contributor
96 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 20 March 2014 via mobile

We were welcomed by lovely reception staff including the manager. Grace was so helpful and kind. Sadly a medical event in the middle of the night required us to ask the night staff for help. The two guys on duty were brilliant and showed genuine concern, well done chaps. The rest of the hotel was great too, right location and a short walk from the railway stations. Nice rooms with all you need. Will be back for sure, but this time we hope no dramas !

Stayed March 2014, travelled as a couple
Helpful?
Thank Duncan1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 22 March 2014
Dear Reviewer,

Thank you for taking the time to write your review regarding your recent stay.

We are happy to hear that you enjoyed your stay at Holiday Inn Express Glasgow City Centre Riverside. All the staff here pride themselves on exceptional customer service and I am glad that you found this to be the case. I have passed on your comments to Grace and the rest of the team.

I hope your husband is now feeling much better and we look forward to welcoming you back again in the near future.

Kind Regards
Stephen Gray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forres, United Kingdom
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 March 2014

Stayed one night with my sisters, the man who checked us in was very friendly and apologised profusely that our room was not immediately ready (check-in from 3pm - we'd got there at 3.30 but did not mind waiting the 2 minutes it took to finish off). Room was immaculate, plenty of towels for the three of us and the sofa bed was made up ready as well. All other staff we spoke to were friendly and pleasant. My sister had forgotten her toothbrush and a complimentary one was given to her when she enquired at reception with a very cute tiny tube of toothpaste. Room had TV, tea & coffee making facilities, and free wifi. Breakfast was decent although not much variety in the cooked section, but plenty of variety in terms of cereal, croissants, fruit and yoghurts.

Beds were comfortable and despite our room looking over the main road, traffic didn't keep us awake. Couldn't really fault this place at all, considering how much we paid as well.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 22 March 2014
Dear Reviewer,

Thank you for your lovely comments regarding your recent stay. We hope to welcome you back again in the near future.

Best Regards
Stephen Gray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 March 2014

Can't fault this hotel after our one night stay. All the staff we spoke to from our first contact through to checking out were friendly, cheerful and helpful. The room was clean and well equipped and there was plenty to choose from at breakfast, we were able to check in and use the room early and generally felt welcome. We had to have our dog with us on this stay and this was no problem at all, not even an housekeeping charge. The hotel is conveniently located with the city centre shops little more than 5 minutes walk away and plenty of other places to explore. We booked early and got a really cheap rate and thought the whole thing was excellent value for money

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 22 March 2014
Dear Reviewer,

Thank you for taking the time to write your wonderful review. We are delighted that you found the hotel and staff faultless and excellent value for money.

We hope to see you again in the near future.

Best Regards
Stephen Gray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 8 March 2014

We stayed for one night and were a group of 6, and it only cost £100 for the 6 of us, on a Saturday night too. As you can imagine we weren't expecting much.
How wrong we were, the guy who welcomed us (His name was either Tim or Tom, something short) was so welcoming and helpful, we were too early to check in and he let all of us put our bags in the office.
Every person we can in contact with was great.
The room itself was a little cramped- This is because we had the sofa bed down. The shower/toilet were clean and bright. The bed was super comfy. We didn't hear anything from the rooms around us. It's such a big place too.
Free breakfast was great! No bacon made me sad though :(
I actually looked at booking again for May when I return to Glasgow, but the cheapest price was £98! For just me this was far too expensive booking so far in advance. It's a shame they don't offer consistently cheap rooms, as I would book again in a heartbeat.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vjllh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 14 March 2014
Dear Reviewer,

Than you for your recent review of the hotel and your fantastic comments. We strive to offer the best possible service to our customers and I am delighted that the team helped to make your stay enjoyable. I believe it was Jim who welcomed you when you arrived at the hotel and I have passed on your comments to Jim and the rest of the team.

Kind Regards
Stephen Gray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Glasgow City Centre Riverside

Property: Holiday Inn Express Glasgow City Centre Riverside
Address: 122 Stockwell Street, Glasgow G1 4LW, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#22 Romantic Hotel in Glasgow
#22 Business Hotel in Glasgow
#28 Family Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Glasgow City Centre Riverside 3*
Number of rooms: 128
Official Description (provided by the hotel):
Holiday Inn Express Glasgow City Centre Riverside is ideal for exploring the infamous sights of Glasgow including the Riverside Museum, Kelvingrove Art Gallery and the renowned Style Mile. Each of our 128 guestrooms have been designed to provide all the comfort, convenience and value you have come to expect from Holiday Inn Express. From comfy beds, air-conditioning and free Wi-Fi to 32-inch TVs and en-suite bathrooms with power showers, we've got you covered. Our family rooms can accommodate up to 2 adults and 2 children, with kids under 18 staying free! From the moment you arrive we want you to feel at home - arrive to a warm Scottish welcome, go to sleep in a comfortable bed and wake up to a delicious, inclusive breakfast. Wi-Fi is free throughout the hotel for our guests, so you can surf comfortably in your room or in our welcoming Great Room lounge. ... more   less 
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Also Known As:
Holiday Inn Express Glasgow City Centre Riverside Hotel Glasgow
Holiday Inn Glasgow
Holiday Inn Express Glasgow City Centre Riverside Scotland

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