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Holiday Inn Express Glasgow City Centre Riverside
Ranked #27 of 96 Hotels in Glasgow
Certificate of Excellence
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic”
5 of 5 bubbles Reviewed 19 June 2014

Recently stayed at the hotel with my 5 year old son for one week every member of staff fantastic very friendly as well as professional it was a pleasure and my son didn't want to leave. Thank you for a very pleasant stay.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cdljd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, General Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 24 June 2014
Dear Reviewer,

Thank you for your positive 5 star review of the hotel. I was delighted with your comments about the hotel and the staff and I will be sure to share your comments with the team.

We hope to welcome you back to the hotel and the city in the near future

Best Regards

Charlene Kennedy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,118 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Bologna, Italy
Level Contributor
229 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

Located near the city center and close to a mall, I found it good enough. Friendly and professional staff, nice room and comfortable bed. As someone already wrote, there's no private parking, but a public one is available few meters far from the hotel. Nothing bad or negative during my brief stay.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Luigi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 19 June 2014
Dear gigivi80,

Thank you for taking the time to write your review regarding your recent stay with us.

We are pleased that you had a pleasant stay and found the hotel location to be close to all of your requirements within the city centre.

Best Regards

Stephen Gray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 June 2014

Our first time in Glasgow and first time at a holiday inn.. It was an amazing experience. Very friendly and helpful staff, room was clean and perfect.. Good Breakfast timings and great choices and variety. Will definitely recommend.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nabiihah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 17 June 2014
Dear Nabiihah,

Thank you for writing your excellent review regarding your recent stay at our hotel.

We are delighted to hear that your first time visiting Glasgow was an amazing experience and are pleased that you will be recommending us.

We hope to be your first choice hotel if booking again in Glasgow.

Best Regards

Stephen Gray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 12 June 2014 via mobile

This was a wee shopping & meal Easter present for my daughter. We arrived to find out that we had a double bed when I booked a twin.
The staff did what ever they could to help sadly we didn't get a twin room as the hotel was full booked. The staff gave us double duvets and free breakfast and wifi.

Very friendly girls.

Stayed May 2014
Helpful?
Thank scottishlasie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 15 June 2014
Dear Scottishlasie,

Thank you for writing your review regarding your recent stay at Holiday Inn Express Glasgow City Riverside.

Please accept our apologies for not being able to fulfill your requested room type due to the hotel being fully booked and we hope this did not spoil your stay with us or your daughters Easter present.

Again thank you for your review and we hope this will not deter you from staying with us again in the future.

Best Regards

Stephen Gray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gillingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 10 June 2014 via mobile

This hotel is exactly what you would expect from a Holiday Inn a Express but has a couple of serious issues. First problem I had was the parking, in that there wasn't any. Parking at the insecure open air NCP car park across the road costs £12.20 per night.
Second issue was the noise of the traffic which went on till the early hours and why I'm sat writing this review in my room at 2:00 am! My room faces out onto the main road and the windows hardly keep out any noise at all.
On the plus side the staff are really friendly and helpful and the location is great for walking into the city centre which is right on your doorstep.

Stayed June 2014, travelled on business
Helpful?
Thank Terry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, General Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 11 June 2014
Dear Terry L,
Thank you for your recent review of the hotel; we encourage customer feedback in order to improve our guest experience. I am sorry to hear that you experienced issues with noise at the hotel; unfortunately due to the city centre location of the hotel bedrooms at the front of the hotel do experience some noise. We are currently looking into secondary glazing for these bedrooms to improve the sound proofing. If you are to return to the hotel in the future then bedrooms facing the rear of the hotel are much quieter and we would be happy to arrange this for you.
The hotel does not have its own car park, we do however have discounted agreements with the local NCP car park on King St and vouchers are £9.45 for 24 hours or £4.95 for overnight. Alternatively we also have a discount agreement with the secure Q Park on Fox St and 24 hour parking is available here for £6.50. All information regarding parking is available on the website or from the front desk staff. I was pleased to read your kind comments regarding the staff and will pass these onto the team
We hope that despite some issue this will not deter you from returning to the hotel in the future.
Best Regards
Charlene Kennedy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
189 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

This is a standard Holiday Inn Express, elevated by the friendliest staff I have experienced in a hotel. (Special thanks to Dave).
The rooms are nothing special, but perfectly adequate, as is the breakfast. The breakfast items were kept fully stocked and there was a decent selection. Whilst there is not a great selection of restaurants close to the hotel, it is only a short walk to the city centre, where there is a huge choice.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Welshman101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 9 June 2014
Dear Welshman101,

Thank you for writing your review regarding your recent stay at Holiday Inn Express Glasgow City Riverside.

We were happy to hear that hotel met your requirements within the city centre. As you rightly pointed out there are many restaurants just a short walk from the hotel to the Merchant City area.

We were also delighted to hear that our staff were the friendliest that you have experienced in a hotel and I have passed on your kind comments to Dave and the rest of the team.

Best Regards

Stephen Gray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Horsham, United Kingdom
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

Pleased with the price, room, location and service. Breakfast was very busy at 8:30, go earlier. Ask for a double bed instead of a twin if you are single, the double beds are more comfortable. Also ask for a room not on the main road, it was a bit noisy. There's a decent O'Neils pub 15 mins walk away, the chocolate brownie comes highly recommended!

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Darren19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmexpressglasgow, Front Office Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, 6 June 2014
Dear Darren19,

Thank you for writing your review regarding your recent stay at Holiday Inn Express Glasgow Riverside.

We are very happy to hear that you were pleased with the price, room, location and service you received while staying with us. I am sure future guest reading will take note of your handy tips.

Again thank you for your review.

Best Regards

Stephen Gray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Glasgow City Centre Riverside

Property: Holiday Inn Express Glasgow City Centre Riverside
Address: 122 Stockwell Street, Glasgow G1 4LW, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#22 Business Hotel in Glasgow
#22 Romantic Hotel in Glasgow
#28 Family Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Glasgow City Centre Riverside 3*
Number of rooms: 128
Official Description (provided by the hotel):
Holiday Inn Express Glasgow City Centre Riverside is ideal for exploring the infamous sights of Glasgow including the Riverside Museum, Kelvingrove Art Gallery and the renowned Style Mile. Each of our 128 guestrooms have been designed to provide all the comfort, convenience and value you have come to expect from Holiday Inn Express. From comfy beds, air-conditioning and free Wi-Fi to 32-inch TVs and en-suite bathrooms with power showers, we've got you covered. Our family rooms can accommodate up to 2 adults and 2 children, with kids under 18 staying free! From the moment you arrive we want you to feel at home - arrive to a warm Scottish welcome, go to sleep in a comfortable bed and wake up to a delicious, inclusive breakfast. Wi-Fi is free throughout the hotel for our guests, so you can surf comfortably in your room or in our welcoming Great Room lounge. ... more   less 
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Also Known As:
Holiday Inn Express Glasgow City Centre Riverside Hotel Glasgow
Holiday Inn Glasgow
Holiday Inn Express Glasgow City Centre Riverside Scotland

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