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“Memorable, but NOT happy memories!”
Review of Glasgow Pond Hotel

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Glasgow Pond Hotel
Ranked #55 of 96 Hotels in Glasgow
Inverness, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Memorable, but NOT happy memories!”
Reviewed 13 October 2013

I never thought I would be one of those people that would feel so annoyed to complain, but this hotel has driven me to it.

The gentleman at reception who greeted us as we arrived was a great ambassador for the hotel. Sadly, that was the final good point. We had a triple room, and it was like a sauna. Opened the window, so see some lovely pipework on the roof below. We had booked to eat dinner in the restaurant. I had the Pasta, which was frankly drowning in the water which had not been drowned. The taste was so bland. I raised this with the restaurant staff after I'd politely eaten the meal, and was met with a lack of interest. I proceeded to have the fudge cake with cream. In most places you get a good quantity of cream for the cake to soak it up. Nope, just a wee drizzle,including some cream on the underside of the plate. We had the pre-paid meal, which appeared to be a bit challenging at the time of leaving the restaurant as we signed for the meal in triplicate (there were 3 of us).

The hope was breakfast would be better. Nope! The Cooked breakfast was cold to lukewarm (at best) I'm guessing that

When checking out (again we had prepaid for breakfast), there was another attempt to get us to pay again.

It pains me to be so negative, but that was how bad my experience was.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank graham_wj1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (240)
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English first
Bowmore, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 October 2013

My partner and I stayed at the Glasgow Pond Hotel for three nights. We had a clean double room on the third floor. Even though close to main road no traffic annoyed us. 10 minute drive to city centre. We booked through booking.com and this hotel was the best price. We only booked room basis so we cannot comment about breakfast. Reception staff friendly. Wifi temperamental slight hassle to use.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2013

The room is clean, bed comfortable, free wifi, handy for bus into the city centre, overall a good budget hotel.

However i forgot my watch in the room and didn't notice until back in France. Got an e-mail from hotel staff telling me found it but now they won't return my e-mails when asked to send it to my home adress (i offered to pay for the shipment).

If a member of the hotel direction see this e-mail please get in touch with me vie email.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Felixbis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leitrim, Ireland
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 October 2013

Stayed here on 2nd of October with my son. The location is good with great transport links both bus and rail or safe car parking. Accommodation is ok clean but basic. Breakfast was good with a nice selection however dinner was disappointing. I would use this hotel regularly as I like the location but on the last few occasions I have found the noise at night kept me awake. This is partially due to traffic mainly taxis but also to deliveries being made to a garage and convenience store at front. So if you are a light sleeper ask for room at back of hotel

Room Tip: Rooms at rear may be less noisy
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank annie680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blairgowrie
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 October 2013

We selected this hotel as we had an appointment at the Gartnavel Hospital early in the morning. It is situated on the Great Western Road so very accessible from the city centre by bus (6, 6A ) and also has excellent parking. We arrived at midday and were able to check in then, so left our luggage before setting out for a day in Glasgow. The Botanic gardens are within walking distance where we enjoyed a light lunch, and from there we walked on to the Kelvingrove Art Gallery. We enjoyed the late summer sun in the west end of Glasgow, a city with so much for the visitor. Our room had all we needed. We took advantage of the early evening meal in the Brasserie (£9.95 for 2 courses between 5 and 7 pm ) and their house wine at £11.95. Check out by 12.00pm allowed us to go for the hospital appointment after breakfast and return to our room before setting out for home. Staff were welcoming on arrival, and also in the restaurant. If we are needing to visit the city for any reason again , we would not hesitate to book here again.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linlithgow, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 September 2013

Stayed in Hotel as this was the venue for a small family get together. Venue picked as we were told the restaurant could accommodate our requirements of a quiet relaxed meal. They forgot..... To tell us that they had a very large wedding on at the same time and that noise levels would be through the roof. On booking in we were told we had booked two double rooms and even though I had the paperwork showing that I had booked one twin and one double they insisted that we had booked two double rooms and that was all they had. We reluctantly accepted this and went up to the rooms, to find that we had actually been allocated what we had asked for and that the receptionist had no clue of the lay out. Rooms were nice but we soon found out we were on the floor where most of the wedding guests were staying and that the noise levels prior to the wedding started were unbelievable. Shouting from one end of the corridor to the other. Later we were to discover that we were directly above the function room and not only could we hear the music blaring all night but the conversations of the guests until 3am. Complaints to the staff fell on deaf ears....... Our meal was good, our service slow taking 10 mins to serve drinks we ordered. I put this down to a lack of staff, as the bar and restaurant were very busy. Would I stay again? Yes during the week,but never at the weekend. The hotel is in a good location but if your booking a weekend trip ask if there is a function on and if so to be accommodated as far as is possible from it, oh and bring your ear muffs.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Glasgow hotels

Halifax
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 25 September 2013

Pleasantly surprised by this hotel. Lovely staff. Really enjoyed the food. Only thing I wasn't happy with was getting the room by the lift shaft. The noise of the lift did disturb my sleep! However I asked for a different room and got moved next day.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glasgow Pond Hotel

Property: Glasgow Pond Hotel
Address: Great Western Road, Glasgow G12 0XP, Scotland
Region: United Kingdom > Scotland > Glasgow
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#33 Family Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Glasgow Pond Hotel 3*
Number of rooms: 137
Official Description (provided by the hotel):
Perfectly placed in Glasgow's fashionable West End with free WiFi and guest parking, Glasgow Pond Hotel enjoys a great local reputation, which is complemented by the fantastic modern interior. Guest rooms are stylish and comfortable with digital TV, direct dial telephone, welcome tray and 24 hour room service. The Brasserie offers great value food all day every day. Only a few minutes drive from the city centre of Glasgow, the hotel is a great base for those wanting to explore all that Glasgow has to offer. Museums, culture and art, cafes and bars on tap, there is something for everyone. Whether your stay is business or leisure Glasgow Pond Hotel is the perfect choice for a memorable stay in Glasgow. ... more   less 
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Also Known As:
Best Western Glasgow
Glasgow Best Western
Glasgow Pond Hotel Scotland

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