I never thought I would be one of those people that would feel so annoyed to complain, but this hotel has driven me to it.
The gentleman at reception who greeted us as we arrived was a great ambassador for the hotel. Sadly, that was the final good point. We had a triple room, and it was like a sauna. Opened the window, so see some lovely pipework on the roof below. We had booked to eat dinner in the restaurant. I had the Pasta, which was frankly drowning in the water which had not been drowned. The taste was so bland. I raised this with the restaurant staff after I'd politely eaten the meal, and was met with a lack of interest. I proceeded to have the fudge cake with cream. In most places you get a good quantity of cream for the cake to soak it up. Nope, just a wee drizzle,including some cream on the underside of the plate. We had the pre-paid meal, which appeared to be a bit challenging at the time of leaving the restaurant as we signed for the meal in triplicate (there were 3 of us).
The hope was breakfast would be better. Nope! The Cooked breakfast was cold to lukewarm (at best) I'm guessing that
When checking out (again we had prepaid for breakfast), there was another attempt to get us to pay again.
It pains me to be so negative, but that was how bad my experience was.
- Official Description (provided by the hotel):
- Perfectly placed in Glasgow's fashionable West End with free WiFi and guest parking, Glasgow Pond Hotel enjoys a great local reputation, which is complemented by the fantastic modern interior. Guest rooms are stylish and comfortable with digital TV, direct dial telephone, welcome tray and 24 hour room service. The Brasserie offers great value food all day every day. Only a few minutes drive from the city centre of Glasgow, the hotel is a great base for those wanting to explore all that Glasgow has to offer. Museums, culture and art, cafes and bars on tap, there is something for everyone. Whether your stay is business or leisure Glasgow Pond Hotel is the perfect choice for a memorable stay in Glasgow. ... more less
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- Also Known As:
- Best Western Glasgow
- Glasgow Best Western
- Glasgow Pond Hotel Scotland