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“Great wee hotel”
4 of 5 bubbles Review of The Belhaven Hotel

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The Belhaven Hotel
Ranked #52 of 96 Hotels in Glasgow
Kirkcaldy, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great wee hotel”
4 of 5 bubbles Reviewed 2 March 2013

Booked this hotel as it is very close to Oran Mor in Byres Road, where we going to see 'The Joy Formidalble' on 26th February 2013. Had a great stay from beginning to end. Bal (sorry if I've got that wrong!!), the manager greeted us at reception and could not have been more pleasant and helpful throughout our one night stay for the concert. Room we had was the premier, which was large and comfy with the double spa bath. Clean and well presented, the hotel is in a classic victorian terrace, high ceilings etc. Breakfast was good. Nicer than staying in a big 'chain' hotel.

  • Stayed February 2013, travelled as a couple
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    • Sleep Quality
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Helpful?
Thank Cammyfaefife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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407 reviews from our community

Traveller rating
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    66
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    12
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
St Albans, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 27 December 2012

We stayed whilst visiting Glasgow on a one night stay whilst attending a gig at the beautiful Oran Mor. It was 5 minutes very pleasant walk away so perfect for us. I had read previous reviews so was prepared for the hotel to be a little below what I'd hoped for however was pleasantly surprised. On arrival we were greeted in a friendly yet professional way. The reception is lovely very traditional. I had booked the suite overlooking the park. The room is really large and had very comfortable bed and sofa. The double spa bath was great just what was needed after a very full day sightseeing. It was explained to us that the hotel was still being redecorated but we found it great full of character and a lovely place to base ourselves. The breakfast was really good with plenty of choice. I think if you are looking for a glitzy place with no character this will not suit but if you like a homely hotel where the staff enjoy their work and are helpful and friendly this fits the bill perfectly.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank MarmyCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 22 December 2012

I booked the Belhaven mostly based on the previous reviews; work's Christmas night out and didn't want to travel home afterwards. I thought that I would have a quiet night's rest after our festive get together. Boy was I wrong. Shouting and fighting from one of the other rooms started and I really should have left there and then. Of course when the Police and ambulance arrived I felt that I couldn't leave my room. What decent hotel has the emergency services arrive at their hotel.
So after what can at best be described as a "disturbed" night and at worst frightening, there was no apology or even any reference to the previous nights incident the following morning at breakfast. What kind of management runs this place? Any half decent hotel would have had the manager/ owner on site immediately. Management of this hotel should have intervened in this incident/situation immediately and not disturbed the remaining guests. Bad, bad management, guests safety should be paramount.
Stay here again, never. Recommend this hotel never

  • Stayed December 2012, travelled with friends
    • Value
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Helpful?
2 Thank tim57g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BalBelhaven, Manager at The Belhaven Hotel, responded to this review, 27 December 2012
Dear Guest,

First of all there was a manager on site during the whole incident. The assistant manager did her best to deal with two guests who had far too much to drink and was finding it difficult to intervene a couple having domestic problems. The police and ambulance were called in because somebody was seriously injured. As good as my assistant manager may be they aren't capable of putting 10 stitches into someones head.

Your review is based on nothing to do with the hotel and it's services, it is based on a freak incident that was well handled by my assistant manager. I apologise for your disturbance and it is not what I consider a pleasant night for any one to have to experience, for both guests nor staff. All members of staff made an effort the following morning to apologise to all guests during breakfast and during checkout. My deepest apology if nothing was said to yourself but instead of leaving a terrible review based on nothing about the hotel you could have asked to speak to myself regarding the incident, I would have more than happily offered you a discount, drinks at the bar, or anything that would help you leave with a smile on your face. My priority is my guests comfort, I will always do my best to ensure it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 25 November 2012

The Belhaven is a very pleasant hotel, with excellent location close to the bustle of the Byres Road and yet in a tranquil environment. The building as noted by other travellers is full of character and nicely done up and the staff are very welcoming and helpful. My attic room (a double bedroom with single occupancy) was however a little tired looking (albeit very clean) and the full "Scottish" breakfast was a little too English: no blackpudding or Larne sausage. I would still recommend this small family hotel warmly.

  • Stayed November 2012, travelled solo
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Helpful?
Thank vic_ok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
4 of 5 bubbles Reviewed 21 November 2012

I had just moved to Glasgow and was staying in the hotel until I could find a flat. Very helpful and welcoming staff, fantastic breakfast (help yourself cereals, toast, fruit, yoghurt, tea/coffee/juices, and hot dishes by order). Brilliant location, bus stop basically outside the door for regular buses straight into the city, and right across the road from the botanic gardens, AND just a easy 5min walk to Byres Rd and all the fun there. I was in the budget single room, which was clean and had everything, despite it's small size. Would recommend and most definitely stay again!

  • Stayed November 2012, travelled solo
    • Value
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    • Cleanliness
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Helpful?
Thank KitKat102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 16 November 2012

Very friendly, welcoming staff. Lounge/breakfast room beautifully refurbished. We were moved to a family room which was massive and had a great view over to Botanic Gardens. Room although big was dated and tired looking but comfortable and adequate for weekend stay. Central location to Byres Road and handy for underground. Would go back.

  • Stayed July 2012, travelled as a couple
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Helpful?
Thank Audrey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
115 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 6 November 2012

Very warm welcome in a interesting and beautiful building. The breakfast was exceptionally good and the service was first-class. Yes, the building could be a bit more swish and parking outside is an experience but this is a great value and far more fun than a corporate chain.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank 20Mike166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Belhaven Hotel

Property: The Belhaven Hotel
Address: 15 Belhaven Terrace, Glasgow G12 OTG, Scotland
Region: United Kingdom > Scotland > Glasgow
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites
Hotel Style:
#39 Romantic Hotel in Glasgow
#40 Family Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Belhaven Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
Set in the cosmopolitan west end of Glasgow, a few minutes walk from Byres Road where there are some of the best restaurants, bars, coffee shops and boutique shops.All the rooms at the Belhaven Hotel are spacious and tastefully appointed. Room facilities include a hairdryer, while most also have Freeview TV and all come with wireless internet access.Situated overlooking Great Western Road and the Botanic Gardens, the hotel is only 10 minutes' drive from the city centre and 25 minutes' drive from Loch Lomond. ... more   less 
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Also Known As:
Belhaven Hotel Glasgow
The Belhaven Hotel Glasgow, Scotland

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