We had stayed at the one in Exeter which is of an excellent standard so we felt this must be a similar standard to be part of the same group - how wrong we were!
Steps to get into the entrance which is just annoying and unnecessary as they could have easily have not had them, also the lifts only went to this floor and not into the basement where the restaurant was which means I don't know how wheelchair guests are meant to get to this floor, probably by some service lift!
Anyway, we booked a double room but it was by far the smallest hotel we have ever stayed in, I think it was made as a single room but they have now put a double bed in it ! Hardly any floor space in it, could barely sit at the dressing table as there was hardly any room to pull out the chair, before it hit the bed!
The bed was also far too soft and spongy and the view was just of the back of the next building which was only a few feet away and barely allowed any light into the room!
The bathroom was ok, just about, although the toilet was behind the door which had to be shut to sit on the toilet! The water though was scalding hot so had to be careful when filling the sink!
No biscuits with the tea/ coffee and only 2 x tea bags - very tight where Marks Hotel had biscuits and the ability to make at least 6 cups of tea or coffee !
Normally we have found the breakfasts to be very good and on the first day I ordered eggs benedict which was quite runny and tasty. However the second day we ordered poached eggs and a soft boiled egg- well this obviously is challenging for the chef! It took over 20 minutes to arrive, when asked why we were told chef is very busy- there was hardly anyone in the restaurant at the time , so not sure what he was busy with and anyway, why is that our problem when all he needed was some boiling water and some eggs! Needless to say when the eggs arrived they were hard boiled and inedible!
Worryingly , on both mornings we found the corridors outside our room on the fifth floor, full of bags of linen and towels, once piled in front of the lifts and partly blocking the fire exit, the next day all laid out along the corridors next to the rooms. This wasn't just linen for the room changes, this was a stockpile , easy enough for every room in the hotel and I don't know whether this was repeated on every floor as we didn't go to any other floors, but it would have presented a real hazard to anyone trying to escape in a fire and it wasn't like it was only there for 10 mins as it was there when we went down for breakfast and still there when we went out for the day a couple of hours later!
We won't be staying here again, there is certainly a lot more choice of hotels in Glasgow, and we should have stayed at the Marks hotel which is just as central but much better standard! We will also be wary of other Mercure hotels now as this is leagues behind its sister hotel in Exeter!
- Official Description (provided by the hotel):
- The Mercure Glasgow City is on the doorstep of the contemporary Merchant City: once home to mansions, banks and warehouses you'll now find some of the city's best bars, restaurants and clubs. Mercure Glasgow City features 91 modern bedrooms with LCD TV's and high speed Internet. A cafe/bar and fresh exterior facade complete the look making this hotel the ideal base to enjoy the delights of Glasgow. There is a small chargeable car park at the rear of the building which is £10.00 for 24 hours. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TravelUp, ACCOR, Booking.com, Expedia, Hotels.com, Ebookers, HotelsClick, 5viajes2012 S.L. and HotelQuickly so you can book your Mercure Glasgow City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ramada Glasgow
- Glasgow Ramada
- Mercure Glasgow City Hotel Scotland