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“Great place to stay and we will be back!”

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Crowne Plaza Glasgow
Ranked #36 of 93 Hotels in Glasgow
Certificate of Excellence
Reviewed 24 June 2011

We booked 2 rooms here for one night after the Elton John Concert at the SECC. Loved it! Great rooms on the 14th floor. Fabulous views of the Clyde and beyond. Rooms were lovely. A little tired but spotlessly clean, with some nice touches. Complimentary tea and coffee tray and water. Little spray for your pillow to aid sleep, bathrobes etc. We were delighted with it all. Staff were very helpful and friendly. At check-in it was very busy but everyone dealt with quickly and efficiently. Breakfast next day was delicious. Freshly cooked and lots of choice. Did not mind the £5 charge for parking as it enabled us to leave the car after checking out, to do some shopping etc. We are already planning our next visit!

Room Tip: Ask the staff - they want to help!
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  • Stayed: June 2011, travelled with family
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Thank ramcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJMcVEY, General Manager at Crowne Plaza Glasgow, responded to this reviewResponded 28 June 2011

Great review , thanks for posting it. Delighted to read that you are already planning a return trip.

Regards,

Dominic McVey

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2,042 - 2,048 of 2,411 reviews

Reviewed 24 June 2011

We stayed a night at the Crowne Plaza. The room was good, clean and fairly large, with all the amenities common to a hotel of this class. The breakfast buffet had a reasonable spread. We didn't have any occasion to call for any hotel services, but the various staff at the reception/concierge were all quite friendly.

Location wise it's right next to the SECC and the 'Armadillo', which is great if you're attending any events there. Otherwise it's away from the city centre.

  • Stayed: June 2011, travelled with family
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Thank jchong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJMcVEY, General Manager at Crowne Plaza Glasgow, responded to this reviewResponded 28 June 2011

Thanks for your review. I am pleased that you enjoyed your stay.

As you quite correctly state, the Hotel is a short taxi ride into the City Centre but well worth it due to the riverside location, attached to the SECC with a large car park,

Regards,

Dominic McVey

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Reviewed 21 June 2011

Not worth the money. We booked in December 2010 and asked for a double room, but did not get it when we came to stay last week The hotel could not give us any explanations other that they did not have any available and as the receptionist looked like it was a bit weird that two women wanted to share a bed (we been married for six years) we just thought it was another hotel with an attitude problem, but then I saw other people have had the same problem. They promised us a newspaper in the room, we did not get it any of the days we stayed there. I asked them to come and pick my dry cleaning at 8 am one morning but nobody showed up and when I called back after breakfast I was told that it was too late and that I had to wait for the next day. In the end they came to pick it up anyway, but I had to fight for that one and that should not be necessary in a hotel like that. The breakfast was poor and they did not give us what they promised in the leaflet on every breakfast table. We will never go back!

  • Stayed: June 2011, travelled as a couple
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Thank BorkeFykse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJMcVEY, General Manager at Crowne Plaza Glasgow, responded to this reviewResponded 4 July 2011

Thankyou for posting a review. Feedback is always important even if we do sometimes get it occasionaly wrong.

Advance Purchase rates are for standard rooms only and neither Double or Twin Rooms can be guaranteed even if requested at the time of booking.Bedrooms are then allocated on arrival, subject to availability and whilst we do our utmost to honour all requests - sometimes this is not possible. Following similar feedback we have reviewed the bedroom description in an effort to make this more clear. I highlight this, not as an excuse but by way of an explanation.

There is however no possible excuse for the issues you had with the Laundry, newspaper and breakfast all of which has been discussed with the relevent manager.

Despite your comments, I do hope you will reconsider and stay again with us so as to see that improvements have been made.

Dominic McVey

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Reviewed 21 June 2011

We stayed here as we were having our wedding reception at the nearby Tall Ship. We got upgraded to the 14th floor courtesy of being a platinum priority club member and also it being our weddding - thanks the extra space was so helpful for my wife and bridesmaid to have their hair done in. My wife used the beauty saloon for her make up and looked stunning, she was very happy with the products used, which has meant I had to buy her some lol. The view of the city, clyde and sea planes was awesome. The hotel was a little too warm to say the least, Breakfast was fabulous especially the spicy haggis loved it. Most of the staff were wonderful but not all. I was surprised to see the bar close at 1am. Generally the hotel hasnt changed a lot since my last stay 15 years ago. I will happily stay here again though. The concierge was very helpful as we had lots of suff with us. I didnt appreciate paying £5 for parking especially when blocked in by traffic for the SECC.

Room Tip: Get a room as high up as possible.
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  • Stayed: June 2011, travelled as a couple
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Thank Exigeken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJMcVEY, General Manager at Crowne Plaza Glasgow, responded to this reviewResponded 28 June 2011

Congratulations on your recent Marraige. I'm very pleased you chose the Hotel to stay in and that everything went well. We are very fortunate to have Isis, our Beauty Salon from which we get many compliments.

As a platinum PCR member, i hope you will stay with us again soon.

Dominic McVey

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Reviewed 18 June 2011

We had a wonderful stay here at the end of May. Accommodation, breakfast and dinner were of a very high standard. The hotel has a specific quality that we have never experienced before--EVERY member of staff we saw carried out duties in an extremely calm, efficient and happy manner. They showed no sign of stress whatsoever. Only a superb manager/managers can achieve that level of what must be staff job satisfaction. Go and see for yourselves.

  • Stayed: May 2011, travelled as a couple
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Thank pleasedScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJMcVEY, General Manager at Crowne Plaza Glasgow, responded to this reviewResponded 27 June 2011

Thanks for a great review and in particular your comments about the team here at the Crowne Plaza. Very much appreciated.

I hope you'll be back staying with us soon,

Rgds

Dominic McVey

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Reviewed 13 June 2011

The Buffet meal in the restaraunt, is always good value.

  • Stayed: June 2011, travelled with family
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Thank lescullens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJMcVEY, General Manager at Crowne Plaza Glasgow, responded to this reviewResponded 27 June 2011

Short review but to the point and very much appreciated.

Thankyou very much,

Dominic McVey

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Reviewed 12 June 2011

Perfect in every way - brilliant hotel, lovely rooms, great views.... and we never had to leave the hotel to get to our concert in the SECC ( so glad cause it was raining all day). Great atmosphere in reception / bar / restaurant area - had a few drinks in comfort and safety of our hotel minutes before and after our concert. BRILLIANT LOCATION.

Room Tip: No complaints - brilliant hotel
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  • Stayed: June 2011, travelled as a couple
    • Value
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Thank 22Lucky22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJMcVEY, General Manager at Crowne Plaza Glasgow, responded to this reviewResponded 27 June 2011

Great review. Thankyou so much. We review every review posted and its really appreciated when someone takes the time just to say all was brilliant.

Thanks.

Dominic McVey

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Additional Information about Crowne Plaza Glasgow

Address: 1 Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Glasgow
#18 Luxury Hotel in Glasgow
#24 Business Hotel in Glasgow
#27 Romantic Hotel in Glasgow
Price Range: £75 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Glasgow 4*
Number of rooms: 283
Official Description (provided by the hotel):
Welcome to Crowne Plaza Glasgow. A modern and stylish hotel overlooking the River Clyde, with a covered walkway to the Scottish Exhibition & Conference Centre (SECC), Crowne Plaza Glasgow is an excellent choice for the business and leisure traveller. With 283 air conditioned contemporary bedrooms and suites, all fully equipped with Smart televisions, trouser press, hairdryer, iron and ironing board, tea/coffee making facilities and wireless internet access. The spacious Club Rooms boast Kingsized beds with stunning river views, Smart TVs and exclusive access to our Club Lounge, with complimentary refreshments to relax or hold informal meetings. The Leisure Club includes an indoor pool, equipped gym, sauna, spa and steam room. Alternatively, treat yourself to a massage or beauty treatment in Isis, our in-house Beauty Salon. There are 15 conference/functions suites, including a dedicated boardroom with plasma screen, to accommodate all types of events. Crowne Plaza Glasgow is located directly opposite the Glasgow Science Centre, the BBC and STV Headquarters and the nearby Transport Museum and Tall Ship visitor attraction. Easy access to shopping areas such as Braehead, Buchanan Galleries, St Enoch and Argyle Street make this a great leisure destination. The hotel is non-smoking throughout. ... more   less 
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Also Known As:
Crowne Plaza Glasgow Hotel Glasgow
Glasgow Crowne Plaza
Crowne Plaza Glasgow Scotland

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