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“Excellent hotel” 5 of 5 bubbles
Review of Crowne Plaza Glasgow

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Crowne Plaza Glasgow
Ranked #39 of 96 Hotels in Glasgow
Certificate of Excellence
Dunfermline, United Kingdom
1 review
“Excellent hotel”
5 of 5 bubbles Reviewed 30 December 2013

We chose the Crowne Plaza for convenience for the nearby Clyde Auditorium where we saw Jools Holland And His Rhythm and Blues Orchestra.
Reception staff were very friendly and efficient on arrival. The hotel was clean, and looking very Festive. Our room was clean, well decorated, the bed linen laid out nice and the bed very comfortable.
We enjoyed a lovely meal before the concert. Bar staff worked so hard as it was very busy & we even saw members of the band!
Breakfast was buffet style, plenty to eat, tasted good and was kept topped up fresh.
All staff very friendly and helpful.
Lovely sited hotel on the banks of the Clyde, where we enjoyed a walk next morning.
Thanks for all your hard work, we would not hesitate to return & next time use the spa & pool :-)

Stayed November 2013, travelled as a couple
Helpful?
Thank LCFCWoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 7 January 2014
Thank you for reviewing your stay. I am pleased to read you thoroughly enjoyed your time with us and found everything to your liking during your time with us. I will be sure to share your review with our team members and I hope to welcome you back to the hotel very soon.

Kind regards,

Dominic McVey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,237 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (527)
Date | Rating
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  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
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  • Italian first
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English first
Coventry, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 28 December 2013

My family have just returned from spending Christmas in this wonderful hotel , the 3rd stay we have had this year.Everything from the staff on reception to the cleaning of the room was just brilliant. The restaurant was fantastic with a large variety of food on offer. We have tried other hotels in Glasgow but found this is the best all rounder .
Looking forward to our next visit already - keep up the good work
Angela McAlpine

Room Tip: The best for view is the river view
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  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 7 January 2014
Thank you for taking the time to review your time with us. I am delighted to read that you enjoyed your Christmas with us so much. I will be sure to share your review with all our team members as it is always rewarding to see how much their hard work is appreciated. I look forward to welcoming you all back very soon.

Kind regards,

Dominic McVey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 28 December 2013

We stayed for one night at the Plaza which is a convenient 5 minute walk from both The Hydro and the SECC. Well presented room, very comfortable bed and a superb shower!
We just had breakfast during our stay which was delicious to say the least. A very good selection of items and everything cooked to perfection.
There are also Leisure Facilities available to all guests. The hotel is right across from the Science Centre(and IMAX Theatre) which is a great attraction to spend a few hours in.
Overall a great stay and would definitely return!

Room Tip: If possible, try and get a room on one of the upper floors as there are beautiful panoramic views of...
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  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Twiza1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 7 January 2014
Thank you for your review. I am very pleased to read that you thoroughly enjoyed your time with us and found everything about it to your liking. I hope to welcome you back to the hotel in the near future.

Kind regards,

Dominic McVey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 27 December 2013 via mobile

Booked this hotel to try something different. From the car park there is and enclosed walkway to the hotel. This was very welcome as it was wet and windy on the night of my arrival. Once reaching reception the receptionists made you feel very welcome. I was upgraded to a suite due to the loyalty scheme I belong to. The room was very clean, warm and had fantastic views of the secc and the Glasgow skyline. Rooms were of a good size. Each room had a tv and the bathroom had underfloor heating. Very nice when you step out if the shower. Also tried the swimming pool and steam room. The facilities were very clean and well maintained. I wouldn't have a problem recommending or revisiting this hotel.

Stayed December 2013, travelled solo
Helpful?
1 Thank Big-J0ck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 7 January 2014
Thank you for taking the time to send feedback on your stay. I am very pleased to read that you thoroughly enjoyed your stay with us and found everything to your liking. I hope to welcome you back to the hotel very soon.

Kind regards,

Dominic McVey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

I stayed here during the winter storms in 2013. The weather outside was bad and the wind was rattling around some temporary (I hope!) passageways into the hotel. Once inside though it was warm and friendly, with good food in the restaurant and nice rooms. Check in was efficient although I wasn't given my free wifi access that I should have received.

I ate in the restaurant (there are few other options unless you want to walk back in to the city centre). I chose the set three course menu and really enjoyed it. The main course was a hot buffet but despite this everything was fresh and hot.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Adrian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 7 January 2014
Thank you for your review. I am very pleased to read that we provided warm and comfortable shelter for you during the storms and you found everything to your liking. I hope to welcome you back under better conditions.

Kind regards,

Dominic McVey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 27 December 2013

Nice enough hotel and located near the Hydro which is why we were there. Room was fine but bathroom was getting a bit tatty. Good nights sleep though.

Breakfast was very good.

Check in no guide to facilities that were available and could find any in the room as only there for one night we never bothered.

Check out - not asked if we enjoyed our stay not a deal breaker but its nice to be asked.

Parking - is it really necessary to charge?

Value for money is poor which is what drags down the rating.

Room Tip: Good views from the higher floors
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  • Stayed December 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ck g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 7 January 2014
Thank you for sharing your thoughts on your stay. I am pleased to read that you found your room and breakfast to be good, but I am sorry that no one asked whether you enjoyed your time with us, I will be sure to bring this up with our reception team for future reference.

Kind regards,

Dominic McVey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridge of Weir, United Kingdom
Level Contributor
109 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 25 December 2013

Exhibiting at the SECC we decided to stay over as the great Glasgow run was on then too. We have a lovely stay in the Crowne Plaza. Room was clean, excellent with a great view over Glasgow. The staff especially in the dining room, and namely Gary were an absolute credit to the hotel. We shall be back!!!

Room Tip: The room we had was on the fourth floor and was great!! I am sure most of the rooms will be the sam...
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Potatomama420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 7 January 2014
Thank you for your review of your time with Crowne Plaza Glasgow. I am delighted to read that you enjoyed your stay with us and found everything to your liking. I will be sure to share your review with Gary and I look forward to welcoming you back in the future.

Kind regards,

Dominic McVey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Glasgow

Property: Crowne Plaza Glasgow
Address: 1 Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Glasgow
#19 Luxury Hotel in Glasgow
#24 Business Hotel in Glasgow
#28 Romantic Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Glasgow 4*
Number of rooms: 283
Official Description (provided by the hotel):
Welcome to Crowne Plaza Glasgow. A modern and stylish hotel overlooking the River Clyde, with a covered walkway to the Scottish Exhibition & Conference Centre (SECC), Crowne Plaza Glasgow is an excellent choice for the business and leisure traveller. With 283 air conditioned contemporary bedrooms and suites, all fully equipped with Smart televisions, trouser press, hairdryer, iron and ironing board, tea/coffee making facilities and wireless internet access. The spacious Club Rooms boast Kingsized beds with stunning river views, Smart TVs and exclusive access to our Club Lounge, with complimentary refreshments to relax or hold informal meetings. The Leisure Club includes an indoor pool, equipped gym, sauna, spa and steam room. Alternatively, treat yourself to a massage or beauty treatment in Isis, our in-house Beauty Salon. There are 15 conference/functions suites, including a dedicated boardroom with plasma screen, to accommodate all types of events. Crowne Plaza Glasgow is located directly opposite the Glasgow Science Centre, the BBC and STV Headquarters and the nearby Transport Museum and Tall Ship visitor attraction. Easy access to shopping areas such as Braehead, Buchanan Galleries, St Enoch and Argyle Street make this a great leisure destination. The hotel is non-smoking throughout. ... more   less 
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Also Known As:
Crowne Plaza Glasgow Hotel Glasgow
Glasgow Crowne Plaza
Crowne Plaza Glasgow Scotland

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