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“Even better than last time” 5 of 5 bubbles
Review of Crowne Plaza Glasgow

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Crowne Plaza Glasgow
Ranked #39 of 96 Hotels in Glasgow
Certificate of Excellence
Biddulph, United Kingdom
Level Contributor
109 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Even better than last time”
5 of 5 bubbles Reviewed 10 August 2014 via mobile

Stayed here for one night on our way home from the Highlands After a nightmare journey we arrived later than hoped but we soon got over it thanks to the hotel staff Firstly the hotel receptionist was very friendly and we were soon on our way to our room This was very spacious with a nice view of the tall ship on the Clyde We had been given access to the Club Lounge so went up for a drink before dinner The guy on duty - Frank - was excellent and made us very welcome He made us aware that the restaurant would be very busy as the hotel had 6 coach loads of tourists staying so suggested we order room service to be delivered to the Lounge We did and the meal was very good made even better by not having to move Breakfast was also excellent even though we ate quite late A great stay and hopefully we will return soon

Stayed August 2014, travelled as a couple
Helpful?
2 Thank andym1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 18 August 2014
Thank you for leaving a review. I am very happy to read that you enjoyed your time with us and I will of course ensure that your comments are passed on to Frank in the Lounge, I look forward to welcoming you back for another great stay.

Kind Regards
Dominic McVey
General Manager
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2,234 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (526)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Scotland
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 9 August 2014 via mobile

We stayed at the hotel as we were going to a concert at The Hydro which is a 2 minute walk from the hotel. The rooms were clean and tidy with lovely views over the city skyline. We also used the leisure facilities which were okay, quite basic but fine. We had a lovely meal in the restaurant which had a great menu, food was excellent. We also had a very good breakfast in the morning with a very varied buffet which suits everybody.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank GILLIANO015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 18 August 2014
Thank you for your review. It is good to read that you had a good stay with us recently and we would be delighted to see you back again for another great stay.

Kind Regards
Dominc McVey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 7 August 2014

I've booked a room on the phone last month at this Hotel for August. But when I arrived at the hotel, the receptionist said my booking had been cancelled. So I called their main booking official website, they said again it had been cancelled because I needed to confirm in 24 hours. I told them that I called and confirmed with my credit card details and I even got a confirmation email on the same day. But they just said it had been cancelled and the type of rooms I booked were full, apart from some executive delux rooms. So I had to look for another hotel, calling one hotel after another. So they gave me a headache and wasted a lot of my time on my arrival day in Glasgow. Even if they cancelled, they should have let me know about the cancellation. I don't blame the receptionist but the booking office seemed to have sold my room for higher prices amid high demand in summer. How should I trust this online booking people for the future? I don't recommend the Crowne Plaza Glasgow online or telephone booking, based on my case.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Ko Moe U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 18 August 2014
Thank you for bringing this to my attention. I am very sorry that your booking was cancelled without notice, I will be endeavouring to discover how this occurred and how we can ensure it does not occur again in the future, if you would like to send our Commercial Manager (cm.cpglasgow@qmh-hotels.com) your contact details, she would be happy to update you with the outcome.

Kind Regards
Dominic McVey
General Manager
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Bangor, Northern Ireland
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 7 August 2014

After spending 15 nights in the Citizen M hotel in Glasgow, it was a huge relief to check into a normal hotel...the TV operated with a remote (not a stupid tablet) there was a wardrobe and tea and coffee making facilities and tons of space. Wonderful. Great bar and food as well

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Blurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 18 August 2014
Thank you for your review. It is great to hear that you had a good stay with us, especially that you enjoyed our food and the bar, we hope to see you again the future.

Kind Regards
Dominic McVey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
united kingdom
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

Some will say the location isn't ideal - personally it's perfect !! On the river , not in the centre - excellent walks and cheap hotel parking! The hotel is modern , good standard of decor and rooms big . Bathrooms are good and the staff appear very genuine. The breakfast is good - with a lot of sausages on offer !! The haggis is nice.
The leisure facilities are good - free weights as well. There are three lifts - be careful though as one has windows - so if you don't like heights you may wish to avoid.
There is a nextbike hire station 2 mins from hotel - so easy to register and use. There is a cycle route into city -30 mins £1. This hotel has a lot going for it

Room Tip: Ask for a room facing west - away from city - real interesting view of Clyde , and mountains
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 18 August 2014
Thank you for taking the time to leave some feedback, I am very happy to hear that you enjoyed your stay with us, in particular I am pleased to read that you enjoyed our breakfast. I hope we can welcome you back again.

Kind Regards
Dominic McVey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 6 August 2014 via mobile

Was pleasantly surprised by this hotel. Efficient check in and smart reception/bar area. Lovely views from every window. Robes and chocolates on arrival and big fluffy towels. Great gym and pool area. Great breakfast and good evening food. Parking is easy with great walkway to reception so no getting wet in the rain. Herbal sleep kit was a lovely touch too.

Only negative was the air con which was incredibly noisy but had to be used as very hot and windows do not open. Apart from that this is a great hotel and I would recommend!

Stayed July 2014
Helpful?
1 Thank Constanttrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 7 August 2014
Thank you for taking the time to leave some feedback. I am really happy to read that you had a great stay and that you enjoyed some of the extras in your room, I apologise for the noisy air conditioning however this is something we will be looking at improving during the next stage of our refurbishment programme, which will take in the bedrooms.

Kind Regards
Dominic McVey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 6 August 2014 via mobile

The hotel is fine, the room are big. There is an amazing club lounge for the executives rooms on floors 15 and 16. Good swimming pool. The gym too small. Good staff and restaurant. The breakfast is amazing.

Stayed August 2014, travelled on business
Helpful?
1 Thank JorgeC9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review, 7 August 2014
Thank you for your review. I am glad that you enjoyed our Club Lounge and that you enjoyed breakfast. I hope we can welcome you back to the hotel again in the future.

Kind Regards
Dominic McVey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Glasgow

Property: Crowne Plaza Glasgow
Address: 1 Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Glasgow
#19 Luxury Hotel in Glasgow
#24 Business Hotel in Glasgow
#28 Romantic Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Glasgow 4*
Number of rooms: 283
Official Description (provided by the hotel):
Welcome to Crowne Plaza Glasgow. A modern and stylish hotel overlooking the River Clyde, with a covered walkway to the Scottish Exhibition & Conference Centre (SECC), Crowne Plaza Glasgow is an excellent choice for the business and leisure traveller. With 283 air conditioned contemporary bedrooms and suites, all fully equipped with Smart televisions, trouser press, hairdryer, iron and ironing board, tea/coffee making facilities and wireless internet access. The spacious Club Rooms boast Kingsized beds with stunning river views, Smart TVs and exclusive access to our Club Lounge, with complimentary refreshments to relax or hold informal meetings. The Leisure Club includes an indoor pool, equipped gym, sauna, spa and steam room. Alternatively, treat yourself to a massage or beauty treatment in Isis, our in-house Beauty Salon. There are 15 conference/functions suites, including a dedicated boardroom with plasma screen, to accommodate all types of events. Crowne Plaza Glasgow is located directly opposite the Glasgow Science Centre, the BBC and STV Headquarters and the nearby Transport Museum and Tall Ship visitor attraction. Easy access to shopping areas such as Braehead, Buchanan Galleries, St Enoch and Argyle Street make this a great leisure destination. The hotel is non-smoking throughout. ... more   less 
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Also Known As:
Crowne Plaza Glasgow Hotel Glasgow
Glasgow Crowne Plaza
Crowne Plaza Glasgow Scotland

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