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“Full Hilton experience”
Review of Hilton Glasgow

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Hilton Glasgow
Ranked #31 of 93 Hotels in Glasgow
Certificate of Excellence
Reviewed 7 January 2013

This has the feel of a big hotel and a full Hilton experience. We stayed for a couple of nights when visiting for a rugby match.
The public areas are great and I think have been just refurbished.

I would agree that the bedrooms seem a little dark but otherwise are a good size and have good storage space and a good bathroom.

We ate in the bar and at breakfast and both were of the standard to be expected from Hilton. Service was very good .

My only downside would be the location which is not very attractive and not as handy to to main shopping areas if you are using it as a weekend hotel. For business however it has quick access onto main routes .

All in all If I was travelling again for leisure I might try somewhere more central although I am not sure where that would be !

  • Stayed: November 2012, travelled as a couple
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Thank rossbrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,427 - 2,433 of 3,370 reviews

Reviewed 5 January 2013

Went for a spa day with my sister the rooms were luxurious went for a spa and the service was good although my massage was a bit sore and didnt like to say in case I was being a wimp. The bar was nicely decorated and very cosy for a city centre hotel and the service was quick. The breakfast is second to none

Room Tip: Ask for any requests in advance
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  • Stayed: November 2012, travelled with friends
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Thank mum1871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013

have stayed here many times and whilst it generally is satisfactory without being great our latest stay had a couple of incidents worth mentioning. Firstly house keeping knocking the door at 9am was a bit annoying- this was preceded by an unanswered telephone call at 8.30am! The waiter service in the bar area was particularly slow given the fact that the bar was quiet and at one stage we waited 35 mins on a drink. Although not new the £10 parking just seems like another attempt at revenue grabbing and doesn't quite leave your hotel experience as it should. its the little things..

  • Stayed: December 2012, travelled as a couple
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Thank C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2013

it is 5 star but looking tired and struggling when busy just a bit more effort and it would be truly 5 star.
first visit since new dining arrangement-sorry prefered the original Cameron and Miskis set up.
good staff but suspect numbers not adequate.
credit -great bed and the executive room -first class
but feel just something missing for true 5 star status

  • Stayed: November 2012, travelled as a couple
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Thank brian w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2013

December 2012, we again visited the Glasgow Hilton for our Christmas Lunch. The Carvery section has been totally refurbished and as always the food was amazing. Loads of choice and all of it absolutely delicious (so I'm told by everyone who was there with us). I hope the boss hurries up and books us in again for this year's Christmas lunch (2013). Can't wait! Yum.....

  • Stayed: December 2012, travelled on business
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Thank Tylionel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2013 via mobile

Stayed here with friends over Hogmanay,thought the hotel was great, the rooms were clean, the showers in the rooms r fantastic! Had dinner in the bar and although we had a long wait, the food was delicious, steak sandwich and a burger! Only down side was that in a 5* hotel u don't expect ur table 2 b taken over with plates and glasses( they were really busy) overall we really enjoyed our break, and would defo stay here again!

  • Stayed: December 2012
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Thank Allanf1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2013

This hotel has great staff so no complaints there, the family room was a good size (which also allows small pets which is excellent), the location is pretty convenient and the standard of food at breakfast was good. I've never written a bad review before but we were so disappointed by this hotel. In terms of the quality of the experience I would say that it is a bottom level 3* at very best. It is in need of some serious investment - our room had mould in the grouting in the bathroom, cracked tiles in the bathroom and furniture with missing handles. Throughout the hotel you can see lack of investment e.g. the ladies loo just off the reception was really tatty, the carpet in the main reception looks like it needs a good clean and lots of areas had marks on the walls. The food at breakfast looked well cooked but since I had to stand in a long queue (aka school dinners, not quite the 5* experience we had hoped for) to make a selection it was stone cold by the time I brought it back to the table. The layout of the self service area was cramped and totally inadequate to deal with the flow of customers. After breakfast we used the pool (the jacuzzi was not working and a couple of the toilets were not working in the changing area.... bit of a theme emerging....) and since it was New Year's day and we thought nothing else would be open we decided to have a snack in the bar area before our return journey home. The poor staff were not coping with the number of customers (again Hilton I respectfully suggest that you invest in adequate staffing levels). It took around 15 minutes before I was even able to place an order. It took more than 40 minutes to arrive (pizza and sandwiches) and it was obvious that our sandwiches had been sitting in the kitchen waiting for the pizza to be prepared because the bread was hard (and for the record the egg mayonnaise tasted like cheap egg and salad cream).
We were considering a 5* all inclusive Hilton resort in Turkey for 2013 but after this experience I would not trust Hilton's version of 5*.

Room Tip: Good sized family room
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  • Stayed: December 2012, travelled with family
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1  Thank Wendywo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Glasgow

Address: 1 William Street, Glasgow G3 8HT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 Luxury Hotel in Glasgow
#15 Business Hotel in Glasgow
#19 Romantic Hotel in Glasgow
#22 Family Hotel in Glasgow
Price Range: £84 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Glasgow 5*
Number of rooms: 319
Official Description (provided by the hotel):
Centrally located, the 5 star Hilton Glasgow Hotel is set in the heart of the city’s financial district, with excellent transport links and easy access to the Scottish Exhibition & Conference Centre (SECC). Just 15 minutes from Glasgow International Airport and a a few minutes walk from the city's shopping district; this landmark hotel is perfect for business or leisure. One of Glasgow’s most stylish hotels, Hilton Glasgow offers 319 contemporary bedrooms providing every comfort, designed to make your stay as relaxed as possible. Each room boasts an LCD television with on demand movies, high speed internet access and complimentary toiletries.Keep fit in the hotel’s Livingwell Health Club,relax in The Ocean Rooms Spa or unwind and enjoy afternoon tea in Ti Tea Lounge.Sample Scottish hospitality at it's best in Morblas Seafood and Grill or relax with a cocktail in Connich Bar. ... more   less 
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Also Known As:
Hilton Glasgow Hotel Glasgow
Hilton International Glasgow
Glasgow Hilton International
Glasgow Hilton Hotel
Hilton Glasgow Scotland

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