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“Not 5 star” 3 of 5 bubbles
Review of Hilton Glasgow

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Hilton Glasgow
Ranked #30 of 96 Hotels in Glasgow
Certificate of Excellence
Aberdeen, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Not 5 star”
3 of 5 bubbles Reviewed 15 October 2013 via mobile

Stayed here recently while down at SECC. Arrived around 2, room not ready. My fault I guess for not checking that it was 3 pm check in. Room was fine though for a 5 star, there were no biscuits provided with tea/coffee and no gowns/slippers.
No fault with breakfast, plenty choice.
Only down for one night so felt it was too far away from centre . An expensive bed for night!

Stayed October 2013, travelled with family
Helpful?
1 Thank DottyH2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, Manager at Hilton Glasgow, responded to this review, 23 October 2013
Dear DottyH2,

Thank you for taking the time to review your stay at Hilton Glasgow.

I have noted your comments regarding the biscuits in the room and will share your feedback with our Brand Team.

I am sorry to hear that you did not have gowns/slippers in your room, we always encourage our guests to mention things like this to our front desk, as there is always a team member available to assist you at all times to improve or modify any situation.

Thank you again for sharing, we would very much look forward to a future opportunity to welcome you back.

Kind Regards,
Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,072 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
North East
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

went there to see Rod Stewart as part of our 25th wedding anniversary celebrations. The room was lovely, a bottle of bubbly and chocolate strawberries in the room for arrival. Staff first class nothing too much bother. I would defy anyone not to find the breakfast impressive or not find something they like. Would most definitely recommend. Pool nice but not large enough for size of hotel.

Room Tip: go for a high floor to get the views
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  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ToniBillingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverurie
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 13 October 2013 via mobile

I stayed here with my partner for one night. The room was spacious, clean & comfortable. Extras requested were delivered promptly without fuss.

The leisure club was dated but very well kept. A sign advised that it will be done up soon. Pleasant staff- I'll come back here.

Stayed October 2013, travelled as a couple
Helpful?
Thank nrs35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 13 October 2013

I found this hotel well run, the breakfast was excellent catering for everyone's needs the rooms were tidy and clean no complaints there, ten minutes walk from Glasgow town centre or a taxi service at the door of the hotel we enjoyed our stay

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank tommyheanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 October 2013

As I sepnd such a lot of my time in this hotel I thought it was about time I wrote a quick review.

Perfect place to stay when on buisiness, diamond card allows full internat access, room upgrades and access to the Exec Lounge. Great gym on site and a swimming pool.

If you can get a corner room as they are really spacious and far away from the lifts - rooms near lifts can get a little bit noisey!

Rooms always clean and beds are HUGE.

Best of all are the amazing staff - really welcoming and helpful - can't praise them enough!

Thanks Hilton!

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LondonDrW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, Manager at Hilton Glasgow, responded to this review, 23 October 2013
Dear LondonDrW,

Thank you for taking the time to share your great feedback with us at Hilton Glasgow.

It is always a pleasure to read reviews from our loyal guests and share these with our team.

We look forward to welcoming you back to your “Home from Home in Glasgow” very soon.

Kind Regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
4 of 5 bubbles Reviewed 11 October 2013

Yet another great "weekend" break at the Hilton Glasgow. Arrived early (9am), given room. Hilton Gold card gave us Exec Lounge access (drinks and nibbles 6-8pm) and great room upgrade for just over £80 a night

Stayed October 2013, travelled as a couple
Helpful?
Thank Stuart R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thurso, United Kingdom
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

Stayed here as there was a problem with our original booking in the Jury's Inn. Have to say we were delighted with our stay. Reception/check in was good, food in the bar was very good, room was spotless and had all you need. I would definately stay again

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Darryn Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Glasgow

Property: Hilton Glasgow
Address: 1 William Street, Glasgow G3 8HT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Glasgow
#13 Luxury Hotel in Glasgow
#15 Business Hotel in Glasgow
#19 Romantic Hotel in Glasgow
#23 Family Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hilton Glasgow 5*
Number of rooms: 319
Official Description (provided by the hotel):
Centrally located, the 5 star Hilton Glasgow Hotel is set in the heart of the city’s financial district, with excellent transport links and easy access to the Scottish Exhibition & Conference Centre (SECC). Just 15 minutes from Glasgow International Airport and a a few minutes walk from the city's shopping district; this landmark hotel is perfect for business or leisure. One of Glasgow’s most stylish hotels, Hilton Glasgow offers 319 contemporary bedrooms providing every comfort, designed to make your stay as relaxed as possible. Each room boasts an LCD television with on demand movies, high speed internet access and complimentary toiletries.Keep fit in the hotel’s Livingwell Health Club,relax in The Ocean Rooms Spa or unwind and enjoy afternoon tea in Ti Tea Lounge.Sample Scottish hospitality at it's best in Morblas Seafood and Grill or relax with a cocktail in Connich Bar. ... more   less 
Reservation Options:
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Also Known As:
Hilton Glasgow Hotel Glasgow
Hilton International Glasgow
Glasgow Hilton International
Glasgow Hilton Hotel
Hilton Glasgow Scotland

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