We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable and Close”
Review of Hilton Glasgow

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Glasgow
Ranked #31 of 93 Hotels in Glasgow
Certificate of Excellence
Glasgow, United Kingdom
1 review
“Comfortable and Close”
Reviewed 9 January 2014

Reasonable hotel for business travelers. A short walk to many businesses and restaurants. Service is solid. Bar offers a nice array of cocktails in a comfortable setting. The restaurant was out of a number of dishes. Sampled the filet and pork chops and both were overcooked.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole J, Guest Relations Officer at Hilton Glasgow, responded to this review, 11 July 2014
Dear Robert H ,

Thank you for taking the time to review your stay.

Please accept our apologies for your disappointing experience in our Restaurant,this is not the standard we strive to achieve at Hilton Glasgow. We really appreciate your feedback and your comments have been communicated to our management team to help improve our guest experience.

I hope to have the opportunity to welcome you back.

Kindest Regards

Nicole Johnstone
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,291 reviews from our community

Traveller rating
    1,397
    1,153
    467
    161
    113
See reviews for
551
1,188
158
831
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (583)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Solihull
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 January 2014 via mobile

Stayed here a few times for work over the last few years. Some rooms bit dated. There are some refurbed rooms though. Which are lovely. Restaurant nice. Bar staff friendly and chatty, nice atmosphere. Food good. Breakfast at Hilton really good!! Would stay here for for business or pleasure

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BekJam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole J, Guest Relations Officer at Hilton Glasgow, responded to this review, 10 July 2014
Dear BekJam,

Thank you for taking the time to rate your stay.

I am happy to hear that you enjoy your stays at Hilton Glasgow and your feedback is greatly appreciated to help improve our guests experience.

We look forward to welcoming you back.

Kindest Regards

Nicole Johnstone
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level 4 Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 January 2014

Great weekend in Glasgow brilliantly enhanced by our stay at Glasgow Hilton
Staff : warm, welcoming and helpful.
Hotel : refurb has brought it up to date and looking good.

If you are planning to visit Glasgow this hotel will be right up your street.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davey1tom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole J, Guest Relations Officer at Hilton Glasgow, responded to this review, 10 July 2014
Dear davey1tom,

Thank you for taking the time to review your stay with us.

It is fantastic you enjoyed your stay at Hilton Glasgow , we really appreciate your kind feedback.

I look forward to welcoming you back in the future.

Kindest Regards

Nicole Johnstone
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caceres, Spain
1 review
Reviewed 4 January 2014

This hotel is well located, walking distance from many of Glasgow's key attractions such as the main shopping centres, Kelvingrove Art Gallery and Museum, Mackintosh's School of Art, and easy driving from the airport and to the south side of the city. The facilities in the hotel are fantastic and score top points. Most of all the atmosphere in the hotel is extremely friendly and ideal if you are staying there with children, this friendliness captures the essence of Glasgow itself- and it was a joy for me and my family to spend five days there. I would definitely go back to the Glasgow Hilton again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Janine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole J, Guest Relations Officer at Hilton Glasgow, responded to this review, 10 July 2014
Dear Janine M ,

Thank you for taking the time to review your stay at Hilton Glasgow.

We greatly appreciate your kind comments , I am so happy to hear you enjoyed your stay and the hotels facilities.

I hope to have the opportunity to welcome you back on your next visit to Glasgow.

Kindest Regards

Nicole Johnstone
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 6 Contributor
105 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 January 2014

I stayed here for three nights in December- along with government staff and a number of conference delegates (neither of which group I belonged to). I was greeted by name on arrival, helped with my luggage and shown my room- the hotel was busy but I assume I was flagged as it was my first corporate visit- I was given the roll out! The room was well appointed and very clean although the shower was merely a drip. Upon arrival I noted a bedside light out and I requested housekeeping change it- still after two nights this wasn't done so I contacted the concierge who immediately sent up a serviceman and it was seen to. The restaurant offered a set menu which I had one evening; excellent value and exceptional food. The room service menu was a little lacking but delivered quickly (I should have eaten in the restaurant again). Breakfast in the restaurant was a good selection of hot and cold food and drink. The full taxi rank outside every morning was brilliant. I had three excellent nights' sleep here. Well done.

Room Tip: As with most hotels, the higher the better (I I was on 16)- facing 'city side'- away from th...
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank auntietrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, Manager at Hilton Glasgow, responded to this review, 16 January 2014
Dear auntietrace,

Thank you for taking the time to review your three night stay at Hilton Glasgow.

It’s great to hear you enjoyed your time at the hotel and I will certainly pass on your kind comments to our team.

We look forward to welcoming you back.

Kind regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bluemilky1968
Level 4 Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 January 2014 via mobile

We stayed here for Hogmanay and throughly enjoyed our night. Our room was on the sixth floor and was nice size and very clean as was the bathroom. We ate lunch in the bar which was good sized portions and tasted great. The hotel is only 10-15mins walk from the city centre and is easily accessed from the central motorway. We found all staff very friendly and welcoming and check in and out was very quick and hassle free. The only negative point being the fire alarm at 2am, which can happen anywhere, but the hotel staff dealt with this very professionally and quickly and didn't spoil our night at all. We will be back!

Stayed December 2013, travelled as a couple
Helpful?
Thank Bluemilky1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, Manager at Hilton Glasgow, responded to this review, 16 January 2014
Dear Bluemilky1968,

Thank you for taking the time to review your Hogmanay stay at Hilton Glasgow.

It is always a pleasure to share positive feedback with our team.

We look forward to welcoming you back on your next visit to Glasgow.

Kind Regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level 6 Contributor
557 reviews
198 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed 1 January 2014

I stayed here again for New Year.

I just love this hotel, the staff are very friendly and superbly efficient. It is the staff that make this hotel superb.

Check in was friendly and efficient and I was given an upgrade to the Exec floor. The room was good and spacious. Would have been good if they had kept the air con on since was a little chilly on arrival in the room but it was soon warm.

The Exec lounge here is good with a nice size, friendly staff and plenty of choice of food. I enjoyed both nights in the lounge.

The breakfast was also nice in the main restaurant and there was plenty of choice, no issue with the orange juice that one other member mentioned.

As I said at the start of this review, it is the staff here that are superb and they certainly showed their skills during my stay on two occasions. The first was when I woke up on the first morning to have no running cold water. I called reception and within 5 mins a friendly maintenance man arrived and sorted the problem straight away. The second occasion was when we were all awoken at 0300 on New Years morning by an evacuation call. The call was clear and loud and people started to leave the hotel by walking down the stairs. Staff were available to guide us out and kept everyone informed. Luckily there was no fire and we were all allowed back in almost immediately but for me it showed that bothy the system worked and also the staff could be relied on to help us all out safely. I do not see this as an inconvenience but more that an evacuation of a large hotel like this can occur both safely and quickly.

Well done Hilton on a superb property.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HullPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, Manager at Hilton Glasgow, responded to this review, 15 January 2014
Dear HullPhil,

Thank you for your great feedback regarding your New Year stay at Hilton Glasgow.

I am delighted to hear you love our hotel and have shared your kind comments with the team.

We look forward to welcoming you back in the near future.

Kind Regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Glasgow hotels
City Centre
Doubletree by Hilton Hotel Glasgow Central
Anderston
Radisson Blu Hotel, Glasgow
Anderston
Glasgow Marriott Hotel
Glasgow Marriott Hotel
#44 of 93 in Glasgow
1,946 reviews
Show Prices
Show Prices
Show Prices
Anderston
Hilton Garden Inn Glasgow City Centre
Anderston
Hotel Indigo Glasgow
Hotel Indigo Glasgow
#11 of 93 in Glasgow
2,297 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Glasgow? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Glasgow

Property: Hilton Glasgow
Address: 1 William Street, Glasgow G3 8HT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 Luxury Hotel in Glasgow
#15 Business Hotel in Glasgow
#19 Romantic Hotel in Glasgow
#22 Family Hotel in Glasgow
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Glasgow 5*
Number of rooms: 319
Official Description (provided by the hotel):
Centrally located, the 5 star Hilton Glasgow Hotel is set in the heart of the city’s financial district, with excellent transport links and easy access to the Scottish Exhibition & Conference Centre (SECC). Just 15 minutes from Glasgow International Airport and a a few minutes walk from the city's shopping district; this landmark hotel is perfect for business or leisure. One of Glasgow’s most stylish hotels, Hilton Glasgow offers 319 contemporary bedrooms providing every comfort, designed to make your stay as relaxed as possible. Each room boasts an LCD television with on demand movies, high speed internet access and complimentary toiletries.Keep fit in the hotel’s Livingwell Health Club,relax in The Ocean Rooms Spa or unwind and enjoy afternoon tea in Ti Tea Lounge.Sample Scottish hospitality at it's best in Morblas Seafood and Grill or relax with a cocktail in Connich Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Prestigia, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, Cancelon, Evoline ltd and Agoda so you can book your Hilton Glasgow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Glasgow Hotel Glasgow
Hilton International Glasgow
Glasgow Hilton International
Glasgow Hilton Hotel
Hilton Glasgow Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing