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“Brilliant hotel”
Review of Hilton Glasgow

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Hilton Glasgow
Ranked #31 of 93 Hotels in Glasgow
Certificate of Excellence
Macduff, Scotland, United Kingdom
Level 3 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Brilliant hotel”
Reviewed 15 August 2014

Top end of all the hotels I've stayed in porter at the door if you want him to park your car massive rooms great views over glasgow brilliant breakfast and dinners massive sitting area at reception to chill out if you want rooms are of excellent class with huge kings sized beds one bad point and it's just my preference....to far from the centre !

Room Tip: High floor rooms upgrade to executive
See more room tips
  • Stayed February 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Jonathon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole J, Guest Relations Officer at Hilton Glasgow, responded to this review, 17 August 2014
Dear Jonathon M ,

Thank you for reviewing your stay with us.

It is fantastic to hear how much you enjoyed your time at the hotel.

All feedback is greatly appreciated to help improve our guests experience.

I hope to have the opportunity to welcome you back on your next visit to Glasgow.

Kindest Regards

Nicole Johnstone
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (583)
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English first
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 August 2014 via mobile

Nice hotel with spacious rooms. We had a larger vehicle (Volvo station wagon) and had trouble with parking due to very tight turning in the downstairs car park. It was so close one of our party had to get out and direct the driver. That was the only downside.

Stayed August 2014, travelled as a couple
Helpful?
Thank Jude S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole J, Guest Relations Officer at Hilton Glasgow, responded to this review, 17 August 2014
Dear Judith S ,

Thank you for taking the time to review your recent stay with us.

I am glad to hear you enjoyed your stay and found our rooms to be very spacious.

I apologise for the difficulty you had parking your car at the hotel , your comments have been noted and passed onto the relevant department.

We hope to welcome you back on your next visit to Glasgow.

Kindest Regards

Nicole Johnstone
Guest Relations Officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
Reviewed 12 August 2014

Booked into Executive room with access to the lounge. Hotel looks great after refurb and worthy of its 5 star rating. Restaurants and Bars also great with large selection. Only negatives are the standard of the Gym and particulary the changing Rooms which are not too standard.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole J, Guest Relations Officer at Hilton Glasgow, responded to this review, 17 August 2014
Dear Alan A ,

Thank you for taking the time to review your stay at Hilton Glasgow.

It is great to hear how much you liked the hotel and our recent refurbishment.

We really appreciate your feedback regarding our leisure facilities and your comments have been passed onto our Club manager.

I hope to have the opportunity to welcome you back in the future.

Kindest Regards

Nicole Johnstone
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 August 2014 via mobile

My wife and I stayed here on the last 2 nights of a Scottish road trip and enjoyed it.
The location is not as good as some but was a 5 minutes walk to a railway station and to a hop on hop off bus station (a great way to get around and get a feel for the city). The close proximity to the M8 motorway was not as negative factor as we'd anticipated.
The hotel was clean and the room was ok if not great.
The lobby area was very pleasant and, as with all places we stayed at in Scotland, all staff members were extremely friendly and efficient.
The executive lounge was hidden out the back on the ground floor and was somewhat depressing. We went there only once and on any future visit would be happy to pay for our drinks in the bar in the lobby which was quite attractive.
The breakfast was excellent with a huge choice.
Overall, a good place to stay

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HarrySydney55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LisaLaverty, Manager at Hilton Glasgow, responded to this review, 13 August 2014
Dear HarrySydney,

Thank you for taking the time to review your stay at Hilton Glasgow.

I am delighted to hear you enjoyed your breakfast and found our staff friendly and efficient.

I have noted your comments regarding your room and the Executive Lounge and shared with our management team.

We look forward to welcoming you back to Hilton Glasgow in the near future.

Kind Regards,
Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 August 2014

The Official Games Family Hotel for the XX Commonwealth Games which was at maximum capacity for the two week period. The staff all handled the arrangements very well. Guest rooms were cleaned efficiently, breakfast service was excellent. Conference rooms and meeting rooms were all used for Games administration.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LisaLaverty, Manager at Hilton Glasgow, responded to this review, 13 August 2014
Dear Ian E,

Thank you for taking the time to review your stay at Hilton Glasgow and for awarding us full marks.

We were delighted to take part in such a historical event for both our hotel and Glasgow city and we are pleased to hear you enjoyed your stay.

Thank you again for your great feedback, we do hope we will have an opportunity to welcome you back to Hilton Glasgow in the near future.

Kind Regards,
Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level 6 Contributor
117 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 9 August 2014

stayed here for three nights conference speaker: fantastic hotel, comfortable rooms, good gym, selection of bars and lounges for socialising, good buffets for break-out sessions attentive staff and brilliant business facilities. Great for a business event where you wish to meet and talk with colleagues.

  • Stayed May 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank 20Mike166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LisaLaverty, Manager at Hilton Glasgow, responded to this review, 13 August 2014
Dear 20Mike166,

Thank you for taking the time to review your 3 night stay at Hilton Glasgow.

I am delighted to hear your great comments regarding our team, product and services.

We have recently refurbished our Meeting and Conference spaces and it is a pleasure to hear your positive feedback ,I will certainly pass on your comments to our Events team.

We look forward to welcoming you back very soon.

Kind Regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 August 2014

Arrived on the 9th August,

Pros
- Great room, I had one of the King Deluxe Rooms on the 6th floor, large TV, fantastic bed and a great bathroom. The amenities are nice and the view was really good (shame there is construction).
- Very good food options, nice bar, friendly staff and lots of options from breakfast to dinner.
- The reception area is tranquil, I know this sounds weird but I like a quiet reception area where the sound does not overwhelm.

Not so good
- The only thing I'd say is the location and that's purely from walking here from Central Station.
- The room had some little chips in the furniture but to be honest, it's hardly worth noting.

Overall,

If you are coming to Glasgow, go to the Hilton, having stayed in every hotel here from Grand Central to Marriott, this was definitely the most impressive.

Room Tip: Look for deals on their deluxe rooms, I got the room for £86 which I'm very impressed at.
See more room tips
  • Stayed August 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank JMcDongle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LisaLaverty, Manager at Hilton Glasgow, responded to this review, 13 August 2014
Dear Johnnie M,

Thank you for taking the time to review your stay at Hilton Glasgow.

I am delighted to hear you enjoyed your stay particularly your room and our food and beverage facilities, I will certainly pass on your feedback to our Management team.

It is always a pleasure to receive a recommendation from our guests, it is very much appreciated.

We look forward to welcoming you back to the hotel on your next visit to Glasgow.

Kind Regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Glasgow

Property: Hilton Glasgow
Address: 1 William Street, Glasgow G3 8HT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 Luxury Hotel in Glasgow
#15 Business Hotel in Glasgow
#19 Romantic Hotel in Glasgow
#22 Family Hotel in Glasgow
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Glasgow 5*
Number of rooms: 319
Official Description (provided by the hotel):
Centrally located, the 5 star Hilton Glasgow Hotel is set in the heart of the city’s financial district, with excellent transport links and easy access to the Scottish Exhibition & Conference Centre (SECC). Just 15 minutes from Glasgow International Airport and a a few minutes walk from the city's shopping district; this landmark hotel is perfect for business or leisure. One of Glasgow’s most stylish hotels, Hilton Glasgow offers 319 contemporary bedrooms providing every comfort, designed to make your stay as relaxed as possible. Each room boasts an LCD television with on demand movies, high speed internet access and complimentary toiletries.Keep fit in the hotel’s Livingwell Health Club,relax in The Ocean Rooms Spa or unwind and enjoy afternoon tea in Ti Tea Lounge.Sample Scottish hospitality at it's best in Morblas Seafood and Grill or relax with a cocktail in Connich Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Prestigia, Hilton EMEA, Expedia, Hotels.com, Booking.com, TripOnline SA, Ebookers, HotelQuickly, Cancelon, Agoda and Evoline ltd so you can book your Hilton Glasgow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Glasgow Hotel Glasgow
Hilton International Glasgow
Glasgow Hilton International
Glasgow Hilton Hotel
Hilton Glasgow Scotland

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