A few months ago I had lunch in the Michael Caines restaurant and it was excellent - 2 course set for £13 - brilliant. This and the great staff encouraged me to choose to stay here for a special weekend treat.
I booked a "weekend offer" rate for B&B, and paid extra £119 to upgrade from a "comfort" room to a "delight" room. Was the room delightful - most certainly not!
I should have guessed that something was up when I was called a few days earlier and advised that the hotel was going to move me to another hotel as they'd booked someone else into our room, and as they were staying more than 1 night they took precedence. They offered to move me to the Park Inn - and I would have to simply pay them the £119 (even though they are a "tourist" hotel rather than "boutique" and their rates are less!. I refused to accept this and suggested that they try again with their bookings or put me into at least an equivalent hotel. I heard no more.
On checking in there was no mention of this - but I fear I was put in one of the worst room - though it's clear from the plan that there are quite a few bad rooms.
The room itself looked great - however the windows were frosted with cheap secondary glazing. On opening the window I saw why - the kitchen fan system was feet away - however didn't seem too noisy and with the windows closed and air con on seemed ok - how wrong I was.
Still - we had a few drinks out and one of the best meals I've had for a long time in the restaurant. Food was brilliant on a very good value £55 tasting menu. Wines not so cheap - but good quality. Meal was about £180 for 2 - but apart from the bad practice of leaving the gratuity open on the slip, after adding 11% service charge - all was well.
When we finally hit the sheets - we realised why reviewers complained about the kitchen fans - it was like a goods train parked outside the window - not just incredibly noisy but droning. It was turned off about 2.30am, and back on at 6.30am and work us up. Dare I say in a sweat as the air con turns off with the lights!
Breakfast was great - very good fresh selection, delightful coffee, and excellent cooked to order main.
On check out I raised the issue of the fan and noise and the receptionist cheerfully apologised for me not sleeping and did agree that many customers complained who stayed in those rooms. I asked if the management are doing anything about it, and the answer was they knew, but nothing was planned.
I feel it is very wrong for the hotel to market these rooms until something is done about the fans - and to have some of the rooms as upgraded is pure cheek.
So - I would recomend the hotel yes - but only if you have a room away from the right hand side - that's 113-116, and the equivalent floor above. If you get one of these demand to be moved - even to another hotel (but not the Park Inn). But if you do - still do come back for you dinner - at least this part will not disapoint.
- Official Description (provided by the hotel):
- Abode Glasgow reflects the citys own modern renaissance, combining striking traditional architechture with the most exciting contemporary design. Located in the heart of the city, within a five minute walk of Glasgows main railway stations and a short drive from the M8 motorway, So whether your here to shop Glasgows famous style mile or visiting on business Abode Glasgow is the perfect choice for a truly fabulous stay. ... more less
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- Also Known As:
- Abode Glasgow Hotel Glasgow
- Glasgow Abode Hotel
- Abode Glasgow Scotland