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Premier Inn Glasgow City Centre (Argyle Street) Hotel
Ranked #51 of 96 Hotels in Glasgow
Workington, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“tIptop”
Reviewed 12 March 2014

Usual Premier Inn. Staff and property very in place for a good stay.
Restaurant not the best over looked by the bar and some of the seating beach seating (George Street better).
Food great value with meal deal and well worth it. Off meal deal better.
Overall clean comfortable and not bad value.
Only a short walk from central station and river side.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (160)
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English first
Inverness, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2014

My wife and I booked a two night stay 21st 22 nd of February, first night good sleep second night terrible sleep drunks coming in Sunday morning making a ruckus then kept awake by televisions in the adjoining rooms. Reported this on check out only to be told it's expected on a weekend and why didn't I phone down. Firstly , is a good night sleep guaranteed only available on a week day? And secondly, after I informed the receptionist that the room had no phone so how could I phone down? To be told that there was a card with a direct dial number for the hotel on it, have we stepped back into the dark ages??? Easy to say that I didn't get my elusive refund for not getting my good nights sleep guaranteed. I wrote an email of complaint only to get a reply that someone was looking into it and would get back to me in two working days, that's was on the 25/02/14 so I am awaiting with bated breath for the carrier pigeon. My only question is why guarantee something with a promise of a REFUND and not carry it out. The only positive about this hotel is the breakfast, breakfast waiting staff and the housekeepers all were excellent.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mrinveran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan A, Manager at Premier Inn Glasgow City Centre (Argyle Street) Hotel, responded to this review, 11 March 2014
Dear Mrinveran,

Thank you for reviewing your recent stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a quiet comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. If you would be so kind as to email susan.aitchison@whitbread.com and the refund will be followed up to ensure this is swiftly refunded. I can only apologise regarding the noise you received when staying at the hotel, and for not receiving your refund.

Warm Regards

Susan Aitchison
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 10 March 2014

Very convenient for Central Station, but in a shabby part of town, and the Premier Inn itself is in an old 1960s or 70s building. Although they've done their best to modernise it, there are some shabby bits e.g. the windows and some of the outer walls. It's a bit noisy outside (office air-con units and the motorway), but there was a free standing climate control unit in the room, however we couldn't get it to work apart from on very noisy! Room was slightly smaller than the modern premier inns, but the bed was large. The staff were exceptionally friendly and helpful which more than made up for this. Tiip: if you want a quieter stay, at a weekend, be sure to ask for a higher floor. Singles tend to use the first and second floors - e.g. girls or boys on a night out in Glasgow...

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Battymatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan A, Manager at Premier Inn Glasgow City Centre (Argyle Street) Hotel, responded to this review, 11 March 2014
H,

Thank you for your review. At Premier Inn it remains our main objective to deliver a high quality of accommodation in all our establishments, and we do apologise that on this occasion we failed to do this.

The hotel has just recently undergone a refurbishment in the Costa Coffee store with fantastic feedback. We are also investing money into the restaurant and refurbishing to the highest standard which we hope in the future our guests will appreciate.

The hotel is located ideally between central station and just a short 15 minute stroll the fantastic new music venue the 'Hydro'.

With regards the heating unit I can only apologise you couldnt get it to work. When you are staying with us next time, then please ask the friendly staff and they would be more than happy to assist yourself to make sure it isnt to noisy for yourself.

Your comments have been noted and will be duly followed up by the Management team at this hotel. Once again thank you for your review, we do hope to welcome you back to Premier Inn

Warm Regards

Susan Aitchison
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 March 2014

We stayed at this hotel on the anniversary of our wedding 40 years ago. We planned a shopping trip in Glasgow and the hotel is ideally placed for shopping in Glasgow. We were delighted with the room and the facilities. We had dinner in the restaurant and it was delicious. The waiter was very friendly and attentive but not overly so. We slept really well in a very comfortable bed. In the morning staff were very helpful with directions. The only downside was that the bar and dining room were very cool almost chilly. There was a heater in bedroom and it was really needed after sitting in the bar. I would not hesitate to return, this hotel had been recommended to us by friends.

Room Tip: our room overlooked James Watt Street and was on 7th floor, it was quiet.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheScots292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 March 2014

This is a great location. Such a great price for a night away. Lovely staff, lovely room space and great beds. Only downside was that it was two single beds together and not a double!

Would recommend definitely.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gemzzzzzz9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 March 2014

Okay, first the positives.
Receptionists very efficient and friendly, the restaurant food is good for one of these chain places and breakfast is okay too. The restaurant staff are very friendly and accommodating.

Rooms are reasonably sized, beige, but clean. However having visited here on three consecutive occasions and having stayed in three different rooms, in different parts of the hotel it is amazing how the sound of the lift disturbed my sleep on all three occasions.

Okay, so I am not going to claim on the "good night sleep guaranteed" thingy as it is was booked through work, and I am on tablets for insomnia, however, the ping of the lift or the sound of the gears as it ascends and descends the lift shaft really didn't help.

Nor did the idiot who was singing and slamming stuff into his car at three in the morning on my second stay -not the hotel's fault.

And while we're on the subject- all trip advisor followers, when exiting or entering your hotel room please remember to shut the door quietly with the handle and not let it slam shut - that is irrespective of whether you're staying in the Seminole Ritz or your friendly Premier.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cumbrianmassive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan A, Manager at Premier Inn Glasgow City Centre (Argyle Street) Hotel, responded to this review, 11 March 2014
Hi,

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing.

Im sorry that the noise of the lift disturbed your sleep. We do have the lifts checked on a regular basis, however I have noted your complaint and I will duty follow this up with the lift engineers.

Im sorry to hear about the person singing outside. As much as Im sure it was delightful for him, it unfortunately has led to one of our guests not being able to sleep. If only we could influence this, however again I have noted with the nightshift team, to do regular patrols of the external area to keep an eye on such similiar pending circumstance.

We have just done a full walk round of the door closers so as to minimise noise of the doors shutting behind guests.

Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Warm Regards

Susan Aitchison
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hatfield, United Kingdom
1 review
Reviewed 4 March 2014

Very clean, tidy and comfortable hotel. Staff friendly and helpful. No noise. Restaurant good value for money and food was good. Perfect location for Glasgow Central Station and NECC for our training day.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Glasgow City Centre (Argyle Street) Hotel

Property: Premier Inn Glasgow City Centre (Argyle Street) Hotel
Address: 377 Argyle Street, Glasgow G2 8LL, Scotland
Region: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
#37 Romantic Hotel in Glasgow
#39 Family Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Glasgow City Centre (Argyle Street) Hotel 3*
Number of rooms: 114
Official Description (provided by the hotel):
This city centre Premier Inn is very close to Glasgow Central Station, popular shopping areas, restaurants and bars. M8 motorway and public transport links are close by. This site does not have onsite car parking but has a deal on with the local QPark - guests can receive a voucher from reception which will discount the cost of 24hrs to £7. Premier Inn Glasgow Argyle Street is ideal for all travellers and is convenient for exploring Glasgow. It has a fresh, modern feel, restaurant and bar and a Costa coffee shop. ... more   less 
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Also Known As:
Premier Inn Glasgow City Centre (Argyle St) Hotel Glasgow
Premier Inn Argyle St
Premier Inn Glasgow City Centre (Argyle Street) Hotel Scotland

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