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All reviews separate toilet sauchiehall street executive room car park kings theatre sofa bed street parking coffee machine reception staff bars and restaurants central location saturday night would stay again stayed here for one night breakfast was excellent accor concert
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Reviewed 28 October 2013

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this reviewResponded 31 October 2013

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Reviewed 23 October 2013

I've mixed feelings over this hotel.

The hotel is well located, about a ten minute walk from Glasgow Central Railway Station (where I arrived in the city), whilst just on the doorstep of the popular Sauchiehall Street.

The reception and Essence Bar area are all very well appointed and modern, whilst the staff are very engaging and eager to help.

However, my room (407) wasn't as was shown on the website, I don't know if they are in the process of updating all the rooms, but whilst the bathroom (strangely separate from the WC) was very well appointed and was as shown in the pictures, the shabbiness of the rest of the room and WC let the place down somewhat.

The lack of power outlets close to the bed is also disappointing, this seems to be a trend in the UK, whereas most people use their mobile phone as their alarm, having it plugged in on the other side of the room isn't ideal! These little things can make all the difference in a stay.

I enjoyed staying here, like I said, the public areas and the staff were great, it just let itself down with the room (bathroom except) itself.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank groobster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this reviewResponded 31 October 2013

Thank you for taking the time to review your recent stay with us.

I am pleased that you had an enjoyable time in Glasgow but have also noted your comments regarding your room.

We are in the process of updating some of our rooms for which I do hope that you get the opportunity to enjoy in the near future.

Kindest Regards,
Craig Munro
General Manager

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Reviewed 23 October 2013

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this reviewResponded 31 October 2013

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Reviewed 22 October 2013

The rooms were nice and clean.....Great location.....Close to shopping , restuarants, train and bus stations. ...The staff was great especailly Evonne. She has a wealth of knowledge to share with you about sightseeing ..They go out of their way to make your stay confortable and will see to all your needs...I would stay there again.....

  • Stayed: October 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Thank holter54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this reviewResponded 31 October 2013

Thank you for your 5 star review!
Our staff are the most important part of our hotel and I will be sure to pass on your comments to Yvonne.
We look forward to seeing you back with us soon.

Kindest Regards,
Craig Munro
General Manager

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Reviewed 22 October 2013

  • Stayed: October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this reviewResponded 31 October 2013

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