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“Novotel with added scottish flavour”

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Novotel Glasgow Centre
Ranked #44 of 95 Hotels in Glasgow
GreenLeadersBronze level
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1,567 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (197)
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English first
Scone, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 December 2013

Service was first class, room was good. Location was central, would have been better on a nice day as we had terrible weather on the Saturday. Loads to do and see. Best bit was the amazing breakfast. Worst bit was someone locked out of their room in the wee small hours. Would recommend the hotel and definitely go back.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review, 23 December 2013
Thank you for taking the time to write this nice review following your stay with us, we really value your feedback.
I am really pleased to read what the service was first class and that you liked our central, very convenient location. I am also very glad to see that you found our breakfast to be amazing.
Finally, I am also particularly happy to know that you would stay with us again and that you recommend our hotel.
I look forward to welcoming you back to the Novotel Glasgow Centre for any of your next stays.
Kindest regards,
Christophe Pfeilstücker
General Manager
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Dundee
Level 6 Contributor
450 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
Reviewed 19 December 2013

Comfortable,great location,good staff,the breakfast staff were wonderful, and a good breakfast,what more do you want from an hotel,right on the motorway too,without the noise.
Only complaint,having to pay for parking at the hotel,scandalous.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frankandviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review, 20 December 2013
Thank you for taking the time to comment your experience following your stay at the Novotel Glasgow Centre.
It is a great satisfaction to see that you liked our convenient, quiet location and that you had a great breakfast with us. I am also particularly pleased reading that our staff made all the difference by being wonderful.
It has been a great pleasure looking after you and we would be very pleased to welcome your back for any future visits.
Kind regards,
Christophe Pfeilstücker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairn, United Kingdom
1 review
Reviewed 18 December 2013

I regularly stay at the Novotel Glasgow and have found it to be an excellent hotel. The staff make the stay here, from their welcome to departing nothing is too much trouble. The hotel is useful for business and pleasure in the town centre. I would recommend this hotel without hesitation.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review, 19 December 2013
Thank you very much for your kind review and this excellent 5* rating following your stay at our hotel.
I am very pleased to get such a feedback from a loyal customer as you are and beside finding us to be an excellent hotel, I am particularly delighted to read that it is our staff, which makes all the difference by making you feel always so welcome.
I am also really glad that you are recommending us without hesitation and as always, it will be our great pleasure to look after you during your future stays at the Novotel Glasgow Centre.
Kind regards,
Christophe Pfeilstücker
General Manager
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South Shields, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
Reviewed 18 December 2013

I have stayed at the hotel on a regular basis. The staff are excellent at the hotel and they always make you feel welcome. The hotel is in an a very central location with a great choice of restaurants within walking distance. I have recommended the Hotel to friends and colleagues and have had no complaints

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review, 19 December 2013
I am really thankful for this excellent review and for giving us the best possible score of 5* following your numerous stay at the Novotel Glasgow Centre.
I would like to thank you for your loyalty and of course I am particularly pleased to read that you always enjoy our property, liking our location and more importantly having recommended it to friends as well as colleagues.
We will be very pleased to continue welcoming you to our property for all your future visits in Glasgow.
Kindest regards,
Christophe Pfeilstücker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 December 2013

We stayed for two nights, and were a little apprehensive having seen the reviews after we booked.

We needn't have been.

£3 taxi ride from Glasgow Central Station, very friendly receptionist, daughter was impressed to be offered a toy from the 'toy draw'. Obviously low cost, but that's not the point, it made her feel welcome.

Room was on the 5th floor, adequate size, clean, and comfortable. We were persuaded to upgrade to an executive room and that included a Nexpresso Coffee machine (not sure if these are in standard rooms or not). The result is to send me shopping for one of these. Water in the fridge was nice.

The separate bathroom and toilet is unusual, but none the worse for it. The bath is comfortable and the showers exceptional. Nice selection of toiletries (which you won't see in a Travellodge!).

The only negative to the room is the polyester bed covers were very noisy when moved. With a fidget 8 year old it was quite distracting.

Breakfast was pleasant, although the staff seemed to be struggling to keep up. I had a sausage'less cooked breakfast alas.

Some of the staff (with the exception of reception) seemed a little surly, and I did not enjoy waiting for 3 or 4 minutes at the bar while the chap was preparing a coffee for someone else. An acknowledgement, together with a "I'll be with you in a moment" would have been appreciated.

Also twice (separate days) found the cubicles in gents toilets out of paper. Not expected from a 4* hotel.

Location of Hotel was fine - shops just 5/10 minutes walk away.

Overall - We'll probably be back.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank david187067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review, 16 December 2013
I would like to thank you for taking time and giving this great as well as extensive review of your experience following your stay at our property.
I am very pleased that you had such a great stay and I will look into the little matters you have described. I am particularly happy to see that you choose us again and would probably be back with us.
It was a real pleasure looking after you and we will be very pleased to welcome you back to the Novotel Glasgow Centre for your future visits.
Kindest regards,
Christophe Pfeilstücker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Glasgow Centre

Property: Novotel Glasgow Centre
Address: 181 Pitt Street, Glasgow G2 4DT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Green Hotel in Glasgow
#39 Business Hotel in Glasgow
#42 Family Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novotel Glasgow Centre 3*
Number of rooms: 139
Official Description (provided by the hotel):
This AA 4 Star Novotel is a stylish hotel in the centre of Glasgow. Enjoy your break staying within walking distance of designer shopping and nightlife in the city centre. For business travellers there are six meeting rooms for up to 40 people and easy access to the M8 and train stations with the Scottish Exhibition and Conference Centre (SECC) just 5 minutes away. Enjoy our Elements Restaurant and Bar, 24 hour room service, rooftop fitness suite with a gym, sauna and steam room. ... more   less 
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Also Known As:
Novotel Glasgow Centre Hotel Glasgow
Accor Glasgow Centre
Glasgow Novotel
Novotel Glasgow Centre Scotland

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