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“Excellent City centre hotel”

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Novotel Glasgow Centre
Ranked #41 of 93 Hotels in Glasgow
GreenLeadersBronze level
Reviewed 31 December 2013

We stayed for three nights between Christmas and New Year. The reception staff were friendly and efficient and we upgraded to the Executive Rooms. The bar staff were also very friendly and the service was good. Car parking was a particular bargain we had rung ahead and were told that the car park was small and it was first come, first served but helpfully were told where we could park nearby. Turned out we got into the car park under the hotel and you only pay on departure so we had three days for £8. We didn't eat in the hotel as we were meeting friends and there is lots of choice in Sauchiehall Street which is very close by. The hotel is only a few hundred yards from the famous Glasgow School of Art so worth the walk up the steep hill to have a look. We'd thoroughly recommend the hotel it is in a really good location but set back from the main street so nice and quiet.

  • Stayed: December 2013, travelled with family
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Thank ACSOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this reviewResponded 2 January 2014

I am really thankful for this excellent review and for giving us the best possible score of 5* following your stay at the Novotel Glasgow Centre.
I am very glad to read you liked our very convenient location and that you have been so pleased by our free upgrade. I am particularly satisfied that our staff, both at reception and bar made all the difference by being so friendly and providing excellent service.
It was a real pleasure looking after you and we will be pleased to welcome you back to our hotel for any future visits to Glasgow.
Kindest regards,
Christophe Pfeilstücker
General Manager

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908 - 914 of 1,656 reviews

Reviewed 30 December 2013

We booked a day room as a stop off for Northern Scotland. The hotel was very clean, functional and all mod cons. The staff were friendly and accommodating, we arrived earlier then the 09.00 check in time but were allowed into the room anyway. Would use it again.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with this hotel
Thank Malc62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this reviewResponded 31 December 2013

I would like to thank you for taking the time to comment your stay on Tripadvisor.
I am very pleased you had such a great time with us, liking our clean, functional hotel and of course, our friendly and always accommodating staff. Although I am very appreciative of this 4 star comment, maybe during your next stay, you could give us some more feedback on how we could reach a 5 star score.
We hope to welcome you back to the Novotel Glasgow Centre for your any of your future stays.
Kindest regards,
Christophe Pfeilstücker
General Manager

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Reviewed 29 December 2013

This hotel is not exactly in the centre of Glasgow but a short walk from the railway station.
I would not normally dine specifically in a location better known for accommodation than food. However, the Elements Restaurant at this hotel proved to be a real culinary extravaganza. The dishes were well presented, artistic and didn't taste at all bad. The restaurant was quiet as it was a terrible night between Christmas and New Year. I particularly enjoyed the fish of the day that was preceded by smoked duck and cauliflower panna cotta.
The restaurant is worth visiting if you are in the vicinity.

Stayed: December 2013, travelled as a couple
Thank Ang1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, Manager at Novotel Glasgow Centre, responded to this reviewResponded 30 December 2013

Thank you for taking the time to write a review and leaving us such a great feedback.
I am pleased to see that you have chosen to dine in our Elements Restaurant and that it has been such a culinary extravaganza. Our whole team is very pleased that you enjoyed your meal and we are all particularly pleased that your recommend us to other readers.
It has been a great pleasure looking after you and we will be very pleased to welcome you back to the Novotel Glasgow Centre for your future stays.
Kindest regards,
Christophe Pfeilstücker
General Manager

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Reviewed 29 December 2013

This is the hotel I was allocated when I booked through Hotwire. On reading the Tripadvisor reviews I didn't know what to except as the reviews seemed to be quite mixed. However, I need not have worried as the things which mattered most to me - comfort and cleanliness - were top notch. The staff were extremely efficient and courteous at all times. I did not sample the restaurant, so I can't comment except to say that breakfasts seemed to be quite expensive compared to other places I've stayed in. Would happily stay there again

  • Stayed: December 2013, travelled solo
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Thank Chrissie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, Manager at Novotel Glasgow Centre, responded to this reviewResponded 30 December 2013

We would like to thank you for taking the time to comment your stay on Tripadvisor.
We are pleased to hear that you had a pleasant stay with us and hope to welcome you soon again to the Novotel Glasgow Centre.
Christophe Pfeilstücker
General Manager

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Reviewed 26 December 2013

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank Jordan G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this reviewResponded 30 December 2013

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Reviewed 24 December 2013

  • Stayed: December 2013, travelled solo
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Review collected in partnership with Accorhotels.com
2  Thank Eric_of_Ayr
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this reviewResponded 30 December 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 December 2013

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Daniel M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ManagerNGC, Manager at Novotel Glasgow Centre, responded to this reviewResponded 30 December 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Glasgow Centre

Address: 181 Pitt Street, Glasgow G2 4DT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Green Hotel in Glasgow
#23 Family Hotel in Glasgow
#39 Business Hotel in Glasgow
Price Range: £44 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Glasgow Centre 3*
Number of rooms: 139
Official Description (provided by the hotel):
This AA 4 Star Novotel is a stylish hotel in the centre of Glasgow. Enjoy your break staying within walking distance of designer shopping and nightlife in the city centre. For business travellers there are six meeting rooms for up to 40 people and easy access to the M8 and train stations with the Scottish Exhibition and Conference Centre (SECC) just 5 minutes away. Enjoy our Elements Restaurant and Bar, 24 hour room service, rooftop fitness suite with a gym, sauna and steam room. ... more   less 
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Also Known As:
Novotel Glasgow Centre Hotel Glasgow
Accor Glasgow Centre
Glasgow Novotel
Novotel Glasgow Centre Scotland

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