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“good location”

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Novotel Glasgow Centre
Ranked #45 of 96 Hotels in Glasgow
GreenLeadersBronze level
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1,511 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (188)
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English first
A TripAdvisor Member
5 of 5 bubbles Reviewed 15 January 2011

We had a perfect time in the hotel. The staff were very friendly and made us feel welcome

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review, 22 February 2011
Thank you for taking the time to write a review based on your stay at Novotel Glasgow Centre.
I am glad to read that you enjoyed your stay.
We do hope to welcome you abck to the hotel in the near future,
Yours Sincerely,
Craig Munro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 12 January 2011

Day one, coat hangers in room requested (due to all but one being broken). Improved lighting requested (3 or more bulbs not working or completely missing). Reception staff willing to move us to another room as no maintenance could be found as it was a public holiday. Declined offer to move as tired and all unpacked. No coat hangers appeared for the duration of our stay.

Day two, still no improved lighting, so still unable to read in bed.

Day three, following a reminder light bulbs eventually restored.

Day five, our room was completely unserviced. Not reported as we returned to room late and felt too tired to face further disruption. We coped with making our own bed, reusing the towels etc but it was a nuisance not to have a new supply of tea/coffee for a morning drink. (Reported to receptionist who waived the £7 parking exit charge by way of apology).

Reception staff helpful and courteous but there seemed to be no back up staff. We purchased our stay on a cheap 'sale offer'. It was adequate for our need as we didn't wish to spend much time in the hotel. Location great, an easy walk to much of central Glasgow City.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review, 22 February 2011
Thank you for taking the time to write a review based on your recent stay with us.
Please accept my sincere apologies for the problems you encountered. These are not typical of the level of service which we offer our guests.
I do hope we get the opportunity to make up for our shortfalls should you be returning to Glasgow.
Yours Sincerely,
Craig Munro
General Manager
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A TripAdvisor Member
4 of 5 bubbles Reviewed 11 January 2011

For the most part my stay in this hotel was very good although the room was not as clean as I would have expected and indeed on one occasion was not cleaned at all and we had to request towels, etc., from the receptionist. The location was central and the staff were professional and helpful. Car parking was not the best, especially as some of the bays were filled by material for the hotel refurbishment which was underway and on some occasions we had to park in the street overnight.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Glasgow Centre

Property: Novotel Glasgow Centre
Address: 181 Pitt Street, Glasgow G2 4DT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Green Hotel in Glasgow
#39 Business Hotel in Glasgow
#42 Family Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novotel Glasgow Centre 3*
Number of rooms: 139
Official Description (provided by the hotel):
This AA 4 Star Novotel is a stylish hotel in the centre of Glasgow. Enjoy your break staying within walking distance of designer shopping and nightlife in the city centre. For business travellers there are six meeting rooms for up to 40 people and easy access to the M8 and train stations with the Scottish Exhibition and Conference Centre (SECC) just 5 minutes away. Enjoy our Elements Restaurant and Bar, 24 hour room service, rooftop fitness suite with a gym, sauna and steam room. ... more   less 
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Also Known As:
Novotel Glasgow Centre Hotel Glasgow
Accor Glasgow Centre
Glasgow Novotel
Novotel Glasgow Centre Scotland

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