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Hotel Indigo Glasgow
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Reviews (2,446)
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1,301 - 1,306 of 2,446 reviews
Reviewed 15 October 2013

We stayed diner, bed and breakfast for one night in October in Executive Double Room. Although having booked some months before we were given a disabled access room. I tried to change the room but to no avail. The room was fine but the bathroom floor was soon soaking and with all the the grab rails it didn't look very appealing.
As we were going to a concert we booked an early dinner which we both enjoyed.
Breakfast the next morning was very different. I ordered the Traditional Glasgow Breakfast with no black pudding and my wife wanted poached eggs on toast. We were told that because they were busy it would take about 15 minutes and my wife would have get her own toast. Don't know about u but we prefer poached eggs on warm toast. The cooked breakfast came after a few minutes nothing like the 15 quoted. Mine came with black pudding and my wife's as 2 eggs on a cold side plate. So off to get her toast. No bread along with no glasses for juice and very few cereal bowls. The cooked breakfast was very poor. Badly cooked and tasteless. The sliced (or Lorne) sausage was awful. Then it was off to get some toast. Returned to table to find it cleared with cup of tea and juice gone. We have stayed in many hotels in Glasgow but this was easily the worst breakfast we have had. A £1 breakfast in IKEA is better.
The free wi-fi was hopeless. It was reasonable in the entrance lobby but soon disappeared as you go to the bedrooms.
A plus point were the staff who were all pleasant and helpful.
Have read so many good reviews of the Indigo we were really looking forward to our stay. It wasn't cheap and we expected something special but we were very disappointed.

  • Stayed: October 2013, travelled as a couple
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1  Thank Lumberjack231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis M, General Manager at Hotel Indigo Glasgow, responded to this reviewResponded 17 October 2013

Thank you for taking the time to post your review of Hotel Indigo Glasgow. Please accept our apologies for the disappointment you experienced at breakfast. We will certainly work through the points that you have raised and improve the consistency of our offering. Thank you for bringing these points to our attention.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2013

Hotel Indigo Glasgow should be the standard for all hotels. We thoroughly enjoyed our say there and hope to find other hotels from Indigo in our future travels!
No matter where I stay, service is so important to me. Here, the front desk greeted us with a smile, and each question and request was received and handled with professionalism and ease.
The location is great - only steps from Glasgow Central train station, which means you can check in to your hotel within minutes of your train's arrival. We also walked to the main shopping areas of Buchanan Street and Sauchiehall Street in no more than 5 minutes. Glasgow is relatively walkable in general, and Hotel Indigo is quite central,
The rooms are beautiful! They are modern, yet homey, and make the experience feel very special. While our room was not huge, the high ceilings and smart décor made us feel very comfortable. The bed was perfect, the pillows were great and the overall aesthetic of the room was very appealing. The view of the street was even interesting!
The washroom was one of my favourite parts. It felt very chic and luxurious and the rain shower was a treat!
One negative: The closet space was minimal. I had to ask for more hangers, but they brought the right away!
Overall, I loved this hotel and my husband and I would recommend it to anyone. The right location, price, service and comfort that you could hope for in a hotel. Great job Hotel Indigo!

Room Tip: In any hotel, I always ask for a quiet room (and an upgrade, if possible!). Our room was on a corner at the end of the hallway, so it was indeed, quiet.
  • Stayed: April 2013, travelled as a couple
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Thank R0nus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis M, General Manager at Hotel Indigo Glasgow, responded to this reviewResponded 17 October 2013

Thank you for taking the time to post your wonderful review of Hotel Indigo Glasgow. We are all delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future.v

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Reviewed 13 October 2013

Just returned from weekend break at this hotel with my daughter and granddaughter.
Service was amazing, nothing too much trouble for all staff.Room was large enough for us all to share and very peaceful considering where the hotel is located.IT is only a short walk away from all the shopping areas and a short taxi from both stations if you have luggage.
We had breakfast both mornings in the hotel and service once again excellent., Good variety of continental breakfast and cooked breakfast and thoroughly enjoyed by all!
Cher on the desk was especially helpful and chatted with my young grandaughter every day.
So good location, great service, nice rooms, great breakfast. Bit pricy but it is Glasgow!Look for offers as definately worth a visit.

Room Tip: We were on 3rd floor and extremely quiet. had ice making machine outside room but only minor noise. I asked for a quiet room and thats what I got.
  • Stayed: October 2013, travelled with family
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Thank jed23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis M, General Manager at Hotel Indigo Glasgow, responded to this reviewResponded 17 October 2013

Thank you for taking the time to post your wonderful review of Hotel Indigo Glasgow. We are all delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013

Very good hotel.As I am a platinum priority club member we were given an upgraded room complete with mini bar with wine,beer and chocolate biscuits..Rooms were very comfortable and quiet and staff very helpful.
Did not eat in hotel but several eating places around.Five minute walk to city centre. Will stay again

Stayed: September 2013, travelled as a couple
Thank Avril C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis M, General Manager at Hotel Indigo Glasgow, responded to this reviewResponded 17 October 2013

Thank you for taking the time to post your wonderful review of Hotel Indigo Glasgow. We are all delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2013

Stayed for 1 night in a family room with two queen beds. Good size for us and was really nicely decorated with nice little touches like free wifi and some complimentary drinks and snacks in mini fridge. Bathroom was great, nice toiletries. Great location, just a wee walk to shops and car park adjacent to hotel with discounted parking. The only thing that let this fab hotel down was the breakfast. We felt it tasted a little cheap, quality could have been better.

  • Stayed: October 2013, travelled with family
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Thank linzr39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis M, General Manager at Hotel Indigo Glasgow, responded to this reviewResponded 17 October 2013

Thank you for taking the time to post your wonderful review of Hotel Indigo Glasgow. We are all delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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