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“Great central location and great hotel”

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Hotel Indigo Glasgow
Ranked #12 of 93 Hotels in Glasgow
Certificate of Excellence
SW Scotland
Level 6 Contributor
120 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Great central location and great hotel”
Reviewed 23 March 2014

Had a very good weekend in this pretty perfect hotel. Rooms were tastefully and stylishly decorated and immaculately kept. Staff were friendly and helpful from reception to meals/ room service. The location is ideal- easy walk from central station yet quiet at night. Plus if you need parking, the Q park is literally a few steps away with a generous discount via hotel. Will certainly return.

Room Tip: We had 216 which was just away from lift to be nice and quiet and high enough to not hear the traffi...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weekendersSWScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis M, General Manager at Hotel Indigo Glasgow, responded to this review, 9 April 2014
Thank you for taking the time to post your review. We are delighted that you enjoyed your weekend with us. We hope to welcome you back to our neighbourhood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (424)
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English first
Coupar Angus, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 March 2014

Stayed for weekend and overall really lovely time but let down by the fact that we had booked breakfast online and no record of it when we checked in! We had lost original booking confirmation so had to pay twice for breakfast which brings me nicely onto that subject. The continental selection was a real let down - minimal choice on offer with packaged cereal and processed cheese - would be nice to have available a more luxurious offering given the salubrious surroundings. The cooked breakfast was ok but just that and did not include toast or juice unless you purchased the continental as well!

Room was nice if a little on the small side but was very well equipped, nicely furnished and spotlessly clean. Only downside was our view was straight into an office block - we came to the hotel to get away from work and did not enjoy looking out the window at others working!

Staff were very welcoming and the lovely lady at reception was really helpful telling us where to eat out and advising us about local area - much appreciated.

Lounge area was lovely and cocktails amazing!

Hotel very conveniently situated in central Glasgow.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Hotel Indigo Glasgow, responded to this review, 7 April 2014
Dear Shirley D,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selections prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 5 Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 22 March 2014

I have already stayed at the hotel so when my daughter gave me gift voucher for afternoon tea I was delighted. We went today and though we enjoyed it we were slightly disappointed with the amount we received. 3 finger sandwiches ,a scone (delicious) with jam and cream, a inch square gingercake, an inch square choc cake and a tiny pastry...eaten in an nano second!!! I think if the two person portions were together in one tier instead of a tier each it would have looked less sparse ..and maybe some fruit/salad to bulk it out . However the bubbly was nice and plenty tea and coffee offered..and the waiting staff were very attentive...

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank valerie brown V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Hotel Indigo Glasgow, responded to this review, 6 April 2014
Dear val053,

Thank you for providing us with a very considerate review and thank you for staying with us. It is nice to know that the waiting staff were attentive. On the other hand, I am sorry you did not find the afternoon tea to your liking. Your comments are being shared with the hotel management and appropriate action will be taken. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Karen G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Basingstoke
Level 5 Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 March 2014

Excellent location for exploring Glasgow city, visiting SEC, The hydro, etc. On arrival reception helpful, clean and impressive. Lobby, and lifts pleasant trendy decor. Let down by room size, quite small, though well equipped and 2 free cans of drink and 2 biscuits in fridge. Not enough tea and coffee sugar milk for the two of us for our 1 night stay. Used the restaurant for a meal as We were of to a show in the evening. Had very tasty burger and chips, not cheap but burger delicious, fries well just standard skinny fries. Service in restaurant average at best. Back in the room Excellent large shower though no bath, large very comfy bed, clean and room had individual climate control and speaker for tv in bathroom to. Breakfast was only average, service was average at best and orange juice was either squash or very watered down. Over all biggest let down restaurant service.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BasingstokeAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis M, General Manager at Hotel Indigo Glasgow, responded to this review, 9 April 2014
Thank you for taking the time to post your review. We are delighted that you enjoyed your stay with us and are very grateful for the feedback. We hope to welcome you back to our neighbourhood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, United Kingdom
Level 4 Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 March 2014 via mobile

Stayed here for 1 night and wished it had been more as had the best experience ever. Rooms are big and beautifully decorated with everything you'd ever need.
Good points:- comfy bed, room safe, Mini bar, bath robes and slippers, good lighting in the rooms and make-up mirror in the bathroom, full length mirror, Large TV. Pleasant and friendly staff, close to the centre.
Few bad points- Room a bit hot, cooked breakfast took a bit too long in coming.
All in all a great hotel.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Smhperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis M, General Manager at Hotel Indigo Glasgow, responded to this review, 9 April 2014
Thank you for posting your review, we are very grateful for all the feedback we receive.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 March 2014

From the moment we entered the room and explored, this was one of the best experiences we have had. A fantastic room and a high level of sumptuous decor. Dinner in the Limelight grill was excellent and of the highest standard. A comfortable sleep and a refreshing shower in the morning, followed by a very good breakfast.
Truly an experience we will be repeating at the earliest opportunity.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bongobilly56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis M, General Manager at Hotel Indigo Glasgow, responded to this review, 9 April 2014
Thank you for the wonderful review, we look forward to welcoming you back at the earliest opportunity!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort William, United Kingdom
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 March 2014 via mobile

Lovely hotel, the service from the staff was faultless. Really nice rooms with great big comfy beds and a good rain shower. The decor of the whole hotel is both lovely and interesting and I like how each hotel is decorated to represent the city it is in.

The only thing I can fault a tiny bit is the food. We had dinner in the restaurant and it was fine. Nothing awful, didn't need to send anything back but my fiancé and I both felt that the standard of the food didn't quite match the standard of the rest of the hotel.

Would definitely stay again but with so much choice on your doorstep we would probably dine elsewhere.

Stayed March 2014
Helpful?
1 Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis M, General Manager at Hotel Indigo Glasgow, responded to this review, 9 April 2014
Thank you for taking the time to post your review. We are delighted that you enjoyed your stay with us and are very grateful for the feedback. We hope to welcome you back to our neighbourhood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Glasgow

Property: Hotel Indigo Glasgow
Address: 75 Waterloo Street, Glasgow G2 7DA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Glasgow
#5 Luxury Hotel in Glasgow
#8 Romantic Hotel in Glasgow
#9 Business Hotel in Glasgow
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Indigo Glasgow 4*
Number of rooms: 94
Official Description (provided by the hotel):
Hotel Indigo Glasgow, is an exciting modernization and re-creation of a beautiful Victorian historic building right in the heart of the Glasgow financial services district. Refreshingly different, inspirational and intriguing, this inviting Glasgow hotel has 94 bedrooms with the ultimate business communication facilities and the latest luxury hotel room comforts. With Egyptian cotton linen, luxury toiletries and soft towels with invigorating rain fall showers, the bedrooms are a haven from the bustle of the day. ... more   less 
Reservation Options:
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Also Known As:
Hotel Indigo Glasgow Scotland

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