Visited this hotel nearly 2 years ago and could not connect Apple products in the room. This is still the case but I was told the General Manager was working on it - After so long he /she isnt working that hard! A fob off!!
I was woken up at 1015 by housekeeping wanting to make the room ready for the next guest despite checkout being at 1200 - doesnt Reception talk to housekeeping?
Tolietries in the room were a mix and match of different brands/fragrances.
All in quite shoddy for £185 a night.
My loyaly level wasnt acknowledged and I was constantly referred to as "Mate"!
I delayed writing this as I was told a manager would contact me on the Monday morning - another fob off!!
Not a great advert for an IHG Group hotel - they need to go look at their colleagues in EdinburghMore
- Free Wifi