The hotel is very conveniently situated, close to the first stop on the airport bus after leaving the M8, also not far from the railway stations and shops. Staff are in the main professional and polite (though the receptionist who made a joke at my expense should perhaps have thought before he spoke).
I was pleasantly surprised that street noise over the weekend was low; fortunately the hotel is in a relatively quiet business area. Also the bed was comfortable and the generous arrival and departure times were welcome.
BUT the first big let-down here was the buffet breakfast. There was a very limited choice of hot food - no fried eggs, mushrooms or baked beans, and what they did have (in some very cheap-looking containers) was totally unappetising. There was an equally poor choice of cold food, and it's all in a very cramped corner of the dining room. Surprisingly on the Sunday morning we were given a breakfast menu, so we proceeded to choose from it but were then told that they would do the fried eggs and bring them to the table while we had to get everything else from the (still unappetising) buffet! Of all the places we stayed at in our tour of Scotland, this was the only one with poor breakfasts.
The second let-down was the wifi. Incredibly frustrating, as you get 5 minutes if you're lucky before it goes down, then by switching your device off and on again you may get another 5 minutes. For a big hotel chain this is just not on.
Finally, the 'free mini-bar'. My wife and I had a 'superior' room which advertises alcoholic and non-alcoholic drinks (but fails to give any details in advance). The alcoholic drinks were actually just two small cans of lager and one 18.5 cl bottle of wine (the first night, red wine, and totally chilled through being in the cooler!). With the two cans of soft drink, one packet of crisps and two wafer bars I would estimate the total value of what you get to be well under £5. I'm sure that in the past Indigo hotels have provided more: this is just penny-pinching and derisory for the extra you pay.
Oh and the air conditioning left a lot to be desired. Either blowing like the wind on your face or not on at all.
With some fine-tuning this could be a really good hotel. Unfortunately it's not at the moment.
- Official Description (provided by the hotel):
- Hotel Indigo Glasgow, is an exciting modernization and re-creation of a beautiful Victorian historic building right in the heart of the Glasgow financial services district. Refreshingly different, inspirational and intriguing, this inviting Glasgow hotel has 94 bedrooms with the ultimate business communication facilities and the latest luxury hotel room comforts. With Egyptian cotton linen, luxury toiletries and soft towels with invigorating rain fall showers, the bedrooms are a haven from the bustle of the day. ... more less
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- Also Known As:
- Hotel Indigo Glasgow Scotland