A really POOR experience. This was a very special event we were celebrating. It was a party of around 50 people, the meals were chosen in advance. However the service was appalling, some of the party were onto the main course while others were still waiting for their starter. Several diners returned their starter. In spite of the meals being pre booked diners were getting the wrong orders. The kitchen apparently had NO rice and potatoes were piled on the plates as a substitute. Dessert was being served before the tables were cleared after the main course. Cheese and biscuits consisted of sweaty little plastic sticks of cheese in little plastic wrappers, no cutlery to eat it with, (if you were hungry enough to try). . Two of the chefs were sitting on the front steps by the pavement smoking, in their kitchen uniforms. When asked to move to allow 3 diners to get past one of them reluctantly stood up and moved. A few moments later they both went inside and slammed the door, locking the 3 diners out in the street. A call had to be made to another diner inside to come down and unlock the door. Things went from bad to worse. There was considerable unpleasantness from the Manager when a complaint was made about the chefs, resulting in one of the 3 diners who had been locked out, being ordered to leave the premises, which she did. Not a pleasant experience.
- Official Description (provided by the hotel):
- The Cathedral House Hotel is a 19th-century Scottish baronial-style hotel, complete with turrets, 8 individual and beautifully furnished rooms and a splendid restaurant, Whisky bar and Beer Garden. We are just 5 minutes from the vibrant and bustling Merchant City area of Glasgow,. Nestled within an historic quarter of the city, with excellent views of Glasgow Cathedral and the fascinating Necropolis, the hotel is an excellent base to explore the grounds and the Provands Lordship House, St Mungo's Museum and Glasgow in general - the city centre is 15 minutes walk. ... more less
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- Also Known As:
- Cathedral Hotel Glasgow
- Cathedral House Hotel Glasgow, Scotland