My mum and I were on a one night stop to Glasgow. We picked the Kelvingrove as it looked like a nice place. But I was so disappointed!:( We arrived late, at around 9:50 after having been called by the Hotel to tell us that they close front of house at 10 (that part was useful). The en-suite bathroom was terrible! It was unclean and when you flushed the toilet the blue dye liquid from the toilet appeared in the shower cubicle. Also when you turned the tap or flushed the toilet a horrid loud noise was made like a horn.
The next morning we had to be out early from the hotel. Wanting to leave no later than 7:50. I went for a shower but the water was frozen. We went to reception to explain and were rudely told to wait ten more minutes. So we did but as on tight schedule it was really pushing it. We both tried the shower again but still the water was freezing. We ended up having to heat the kettle and mix with water in the sink to clean ourselves. This was not at all like what we had envisaged. The lady on duty said that there was no hot water as too many people were using it. However we had been trying for at least an hour and in a city I personally feel a hotel should be supplied a system that allows everyone to have a shower whenever.
Upon leaving the hotel we met a man that was saying everyone had been complaining about no water.
We also booked in for breakfast however were told that we were not entitled to it.
Overall the most disappointing stay I have had sadly.:(
- Official Description (provided by the hotel):
- The Kelvingrove Hotel, located in Glasgow's Sauchiehall Street, is a three star guest house offering exceptional service and excellent accommodation. The hotel is run by three generations of the same family, all of whom have a wealth of experience in the hospitality industry, so you can always be sure of a warm welcome at the Kelvingrove. ... more less
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- Also Known As:
- Kelvingrove Hotel Glasgow, Scotland