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“Commonwealth Games trip”

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Sherbrooke Castle Hotel
Ranked #4 of 93 Hotels in Glasgow
Certificate of Excellence
Reviewed 31 July 2014 via mobile

Five star stay during Commonwealth Games at a handy location. Easy access to city centre via rail (Dumbreck) and quiet location with friendly staff.
The reception staff were very helpful and welcoming. A full breakfast with plenty if choice and great atmosphere.

Stayed: July 2014
1  Thank CCC010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank you very much for taking the time to review the hotel. We are delighted you enjoyed your stay with us during this exciting time in Glasgow. Many thanks for your feedback and we look forward to welcoming you back to Sherbrooke Castle.

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509 - 515 of 876 reviews

Reviewed 27 July 2014

We got married in this venue on the 20th July 2014 and without a shadow of a doubt Sherbrooke Castle made our wedding day extra special. The staff couldn't do enough for us and made sure that ever moment of our day an to plan. The rooms are gorgeous, the grounds amazing and the Brooke Suite is an ideal room to have the ceremony. Our wedding meal went down a hit with our guests and myself and my husband couldn't stop raving about how lovely the meal was. Honestly cant thank the staff at the venue enough especially William who waited on us hand and foot ensuring we were having the best day of our lives - which we did and would do all over again without changing any part of the day at all because it was perfect. Before the wedding and on the run up to it the venues staff kept in fantastic contact with myself, always helpful when calling for sending emails back and forth. Honestly the most amazing place to get married or even to go for a bite to eat. We have only been married a week and since then we have returned for a spot of lunch and that definitely wont be the last time we return here. I recommend Sherbrooke to anyone who is getting married as in my opinion you cant get a more beautiful venue with amazing staff.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank Emma F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 1 August 2014

Dear Emma,

Thank you very much for all of your kind comments. We are absolutely delighted to hear how much you enjoyed the day. Thank you very much for taking the time to review the hotel, as we greatly appreciate guest feedback. We are thrilled that you've already joined us again in the restaurant. The attached photo is fantastic. Many thanks once again and congratulations to you both!

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Reviewed 26 July 2014

Sherbrooke Castle staff and venue made a wonderful day even more special. Quiet, unobtrusive, friendly, relaxed staff could not have been more helpful. The bedrooms were sumptuous and every area of the hotel was just lovely. Wedding food can often be rather dull, but the dinner was excellent...even the chicken was moist! A wonderful location, too...you'd never know you are in the heart of Glasgow.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Gill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 1 August 2014

Dear Gill,

Thank you very much for taking the time to review the hotel. We are thrilled to read your comments about your son's wedding celebration, we couldn't be happier that it was a success. Thank you very much for your kind comments.

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Reviewed 26 July 2014

I called this hotel to make a booking and was asked to ring back in half an hour...they were busy! If this is the service they offer guests then this is no 4* hotel in my opinion. I am most disappointed in this attitude to potential guests and believe it does not bear well for any future visit.

  • Stayed: July 2014, travelled with friends
    • Service
6  Thank FSCook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank you for taking the time to review the hotel. I am very surprised and disappointed to read your comments, as it is never our policy to ask guests to call back, if we are unable to deal with the matter there and then we would take details and contact you at the next available opportunity. I apologise that you were unhappy with your treatment via the telephone. This is not our usual standard of service, and if you would be willing to give us an opportunity to rectify this situation please contact our reservations manager on 0141 427 4227. Thank you once again for your review.

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Reviewed 24 July 2014

Our daughter Louise and her fiancé Andrew got married on Saturday 19th July 2014 and their reception was held at this absolutely outstanding venue.

Everything from the initial drinks reception, the photographs on the beautiful staircase and fantastic grounds, the meal (which was delicious from first course to last), the very helpful staff and the superb accommodation and breakfast far exceeded our expectations.

A special mention must go to William the banqueting manager who's very professional approach to his job meant everything ran like clockwork.

All in all I would heartily recommend this to any couple who are considering using Sherbrooke Castle Hotel as their wedding venue.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank GordonBlue1690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 25 July 2014

Dear Gordon,

Thank you very much for your kind comments. We are absolutely delighted to hear that Louise & Andrew's wedding celebration was a great success. The photograph is gorgeous. Many thanks once again for taking the time to review us, it is greatly appreciated.

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Reviewed 22 July 2014

Highly recommended. Good friendly service and advice, preparation and organisation helped make for a wonderful wedding day for our daughter's wedding. Great meal with a good selection to choose from. Along with all of this it is an imposing building too.

  • Stayed: July 2014, travelled with family
    • Value
    • Service
Thank David278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 23 July 2014

Dear David,

Thank you very much for taking the time to review us. We are absolutely thrilled that your daughter's wedding celebration was a success. Many thanks again for your kind comments.

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Reviewed 21 July 2014 via mobile

It is a very nice hotel. Very spacious room, very clean and luxurious. Has a fantastic view. Is situated in a quiet area but is very far away from the city center. Breakfast buffet might need more diversity.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank christytz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 22 July 2014

Dear Guest,

Thank you for your review. Thank you for your kind comments, we are delighted you enjoyed you recent stay with us. I have passed your comments regarding the breakfast buffet to our food and beverage team. Many thanks once again for taking the time to review us. We look forward to welcoming you back soon to Sherbrooke Castle.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sherbrooke Castle Hotel

Address: 11 Sherbrooke Avenue | Pollokshields, Glasgow G41 4PG, Scotland
Region: United Kingdom > Scotland > Glasgow > South Side
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Business Hotel in Glasgow
#3 Luxury Hotel in Glasgow
#3 Romantic Hotel in Glasgow
#4 Family Hotel in Glasgow
Price Range: £79 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sherbrooke Castle Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
Sherbrooke Castle Hotel is a magnificent 4 star baronial hotel crafted in rich red sandstone and set in beautifully landscaped gardens in the leafy suburb of Pollokshields in Glasgow's Southside. The hotel has luxury bedrooms and suites, a lounge bar, restaurant and meetings and event facilities for up to 200 guests. At the Sherbrooke, we have combined traditional grace with modern efficiency. Prestige with convenience. The result is a unique experience. A genuine experience. The Sherbrooke experience. We look forward to welcoming you to the Sherbrooke Castle Hotel. ... more   less 
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Also Known As:
Sherbrooke Castle Glasgow
Hotel Sherbrooke Castle
Sherbrooke Castle Hotel Glasgow, Scotland

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