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Heather W

Wedding day

5.0 of 5 bubblesReviewed 11 Aug 2019
There is no praise high enough for this hotel. Just off the motorway and five minutes drive from the city centre. Once inside the grounds you would swear you were on a country estate. The castle is stunning inside and out. Rooms are large and luxurious and ours had beautiful views of the grounds. The staff were wonderful, friendly and so helpful. All our needs were catered for on the day with nothing too much trouble. The food was delicious and so well presented, absolutely faultless. We will definitely stay here again.
Date of stay: August 2019
Trip type: Travelled with family
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SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this review
Responded 17 Aug 2019
Dear HeatherW2783,

Thank you very much for taking the time to review us. Your kind comments are greatly appreciated, and will certainly be passed on to the whole team. We are so pleased to read your feedback, we pride ourselves on our guests experiences and are delighted you enjoyed your time with us. We look forward to welcoming you back in the future to Sherbrooke Castle.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 7 August 2019

Sherbrooke castle is just outside of Glasgow and perfect if you don’t want to drive into town. We had a lovely large room on the 2nd floor, with a small sitting area and a large bathroom. There is a nice dining room and the meals are very good and reasonable. They also have room service until quite late, so if you arrive after dinner, you can still get soup and sandwiches, and wine! We left our car and took the train in, the hotel is a two block walk to the station, and Central station where you can get buses etc is the next stop. We found out very easy and convenient and we did it have to worry about trying to park in town, rarely saw an open spot, npr did we have to rush back to put money in a meter.

Date of stay: July 2019
2  Thank MCMS51
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 8 August 2019

Dear MCMS51,

Thank you very much for taking the time to review us. We pride ourselves on our guests experiences and we are delighted to read your feedback. We are pleased your enjoyed your time with us. Your kind comments will be passed on to the whole team. Many thanks once again and we look forward to welcoming you back in the future to Sherbrooke Castle.

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Reviewed 6 August 2019

Stayed here recently, more than £100 for B&B per night. The hotel is dire need of investment/refurbishment, the whole place is tired and in parts grubby. There are far better places to stay in Glasgow, will not be returning to this hotel.

Date of stay: June 2019
2  Thank yeotrue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 8 August 2019

Dear BenF640,

Thank you for taking the time to review us. We pride ourselves on our guests experiences and we are disappointed to read your review. The accommodation pricing is based on various factors such as occupancy level, average selling rate and based on competitiors within the city, and as we are one of the few hotels that includes breakfast, on site parking and wifi within our rate we feel we are competitively priced.

We are surprised by your comments as we have recently completed a refurbishment programme of the hotel including public areas and bedrooms. If you are able to provide further information this would be appreciated, please email customerservice@sherbrookecastlehotel.com so that we may look in to your comments further.

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Reviewed 3 August 2019

We had the perfect wedding day at Sherbrooke Castle. William was a brilliant master of ceremony, the food was delicious and all our guests had a brilliant time. Nothing was too much trouble, everyone went over and above to make sure we had the best wedding day.

Date of stay: July 2019
Trip type: Travelled with family
1  Thank FionaW1999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 8 August 2019

Dear FionaW1999,

Thank you very much for taking the time to provide us with feedback regarding your experience with us at Sherbrooke Castle. We pride ourselves on our guests experiences and we are delighted to read your review. Your kind feedback is greatly appreciated. Many thanks once again, we look forward to welcoming you back in the future to Sherbrooke Castle, and may we take this opportunity to wish you many congratulations!

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Reviewed 29 July 2019

My wife and I were both married here on the 27th of July and what a day we had. William our wedding co ordinator went above and beyond for us. Nothing was too much hassle or a problem. He kept us right all day. An amazing gem of a man who’s customer service and attitude is something I’d like to see more places follow. The food was absolutely amazing with portions so big even the biggest of guests struggled. Again the staff were quick and courteous but never intrusive. Sherbrooke castle was the 3rd place my wife and I viewed before booking our wedding. And in all honesty. In comparison to other places we have been too as guests Sherbrooke blows them all out of the water. So clean, food amazing, bar fully stocked and if like me you enjoy a bud light mind and let them know in advance and you’ll have bud light there for you to enjoy. Above and beyond. To William, Claire and all the staff at Sherbrooke castle hotel. Thank you for making our wedding exactly how we dreamed. To anyone even considering Sherbrooke castle. Go visit it. Speak to William. You’ll fall in love with the staircase the way we did. The views from the tea room. The cool air blowing through the conservatory. 5/5 or 10/10 whatever scale you use. Sherbrooke castle hotel is top marks all the way. Thank you

The new Mr & Mrs Murphy xx

Date of stay: July 2019
Trip type: Travelled as a couple
Thank Mrpchrstph
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 8 August 2019

Dear Mrpchrstph,

Thank you very much for taking the time to review us. We are absolutely thrilled to read your generous feedback. We are delighted that the day was such a success for you both. Your kind comments will be passed on to the whole team. Many thanks one again, we look forward to welcoming you back in the future to Sherbrooke Castle and may we take this opportunity to wish you both many congratulations!

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Reviewed 23 July 2019

What a fabulous stay! The staff were adorable and the food delicious. We hadn’t intended on a 3 course meal at 9.30pm but enjoyed a haggis starter which was ‘fused’ within filo like a wonton and set to sea in a whisky sauce. Scottish sea bream next still flapping I think on its waves of carrot and courgette ribbons in a lightly scented orange sauce, followed by raspberry Clanachan - glazed perfectly and set on a buttery shortbread. We are in heaven. Our room is big. We have a turret corner! Like children we nestle inside and nibble on a Tunnocks caramel wafer served on the in-room tea tray. Of course there are elements that this is a big castle style hotel so there are some DIY jobs but they were under control, modernised (great showed!) and all was calm. If I stay in Glasgow it will be at the Sherbrooke. We notice they do weddings too - not on our night but you might want to check if there is one when you are staying. Looks perfect for a 50-60 guest do.

Date of stay: July 2019
Trip type: Travelled as a couple
Thank Robofairy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 8 August 2019

Dear Robofairy,

Thank you very much for taking the time to review us. We greatly value feedback from our guests and we are thrilled to read your kind comments. We are pleased that you enjoyed your stay with us, and your review will be passed on to the whole team. Many thanks once again and we look forward to welcoming you back in the future to Sherbrooke Castle.

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