Our booking at this hotel was a last minute thing to accommodate a gig me and my boyfriend had in glasgow. Had seen photographs on the website and had high expectations. When we arrive, greeted by a cold, unfriendly manner at reception. If that wasn't bad enough, when I enter room, there is a room with 2 beds instead of a double, an old carpet (apparently brand new), a horrible bathroom (my one bedroom flat bathroom is nicer than that) cracks in the bathroom tiles, rips in the seats, creaky floors and generally no space (apparently we had the biggest room in the place. When i requested the next day to change rooms, i was told in a rude manner that i was too late can should have phoned in the morning. i complained about my experience when checking out (10am!) and was just told sorry but please pay now. to cut a long story short, all staff were rude, unhelpful and not even interested in their customers experiences. i wish i had read the reviews on this first as i only saw good ones. definately the worst hotel i've stayed in. avoid! the only good thing about this place was the tv. also breakfast finishes WAY too early (7.30am). terrible!
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- Also Known As:
- The Sandyford Hotel Glasgow, Scotland