Number 10 bills itself as a 4 star hotel. However we found the following facilities normally encountered in 4 star hotels missing: locks on the windows; in room safe; bar fridge & mini bar; room service; enough power points to have the lamp and kettle on simultaneously; toiletries that extend beyond basic shampoo and soap; assistance with luggage (especially in the absence of a lift and a ramp to the front door); maps of the local area and any information about Glasgow or any concierge service at all, a record of our booking; arrangement of room fittings that allow one to watch TV from a chair; an internet kiosk and an automatic kettle. What put the icing on the cake for us was the complete indifference of the staff. After we had struggled up the drive and steps to the front door with our luggage at check-in we found that they were watching us. They did not seem at all concerned that we were unable to lock a ground floor room - it was easier to get into the room through the window than the door and only moved us at my husband's insistence. The room upstairs still did not have locks on the windows. The reception, dining room and bar were all staffed by one person and on occasions we were told to 'wait'. We put our valuables into a safe at reception but found that the only person with a key wasn't in the next day and we couldn't access our belongings - we'd have to 'wait' until he came in.
I gather this hotel is more focused on functions rather than welcoming international guests to Glasgow. It spoiled our visit to the city. The only bright spot was the fact that taxis to other places were cheap.
- Official Description (provided by the hotel):
- No 10 is a beautiful boutique hotel, conveniently located on Glasgow's Southside, and just 10 minutes from the city centre - perfect whether you are travelling on business or pleasure. Set in a stunning location with beautiful views over Queen's Park, No 10 affords spacious and stylish interiors that effortlessly blend contemporary design with the original Victorian features. And these features are perfectly complemented by our luxurious rooms, our fantastic new restaurant and, buzzing bar and an enthusiastic team to look after you. Plus No 10 has a pretty garden at the rear which is perfect for al fresco drinks and dining on warmer days. The hotel consists of two stunning Victorian townhouses that have been restored to their original glory, providing a range of stylish contemporary accommodation. Our 26 rooms and suites offer lovely open views over parkland and gardens, and feature every modern convenience including 24-hour internet access, in-room toiletries, hospitality tray, comfortable beds and much more. The hotel recently launched its new restaurant & bar offering a relaxed setting where guests can enjoy an extensive menu of timeless classics with a modern twist; the restaurant is open seven days a week serving breakfast, lunch, light bites, afternoon tea and dinner. Seasonally inspired dishes, using locally sourced ingredients, are the foundation of the menu, and they have been infused with ingenious touches from the talented Executive Chef and kitchen brigade. No 10 is an ideal location for business and leisure guests and as a wedding venue. The hotel is only 10 minutes from the city centre and 15 minutes from Glasgow International Airport. Nearby are the world famous Burrell Collection and all of Glasgow's Museums & Art Galleries. The Scottish Exhibition & Conference Centre and The Hydro are only 15 minutes away and there is also easy access to the M8 and M77 Motorways, the Emirates Arena and Hampden Park, Scotland's national stadium. ... more less
- Reservation Options:
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- Also Known As:
- No 10 Queens Drive Hotel
- Number 10 Hotel Glasgow, Scotland