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Premier Inn Glasgow City Centre (Charing Cross) Hotel
Ranked #51 of 93 Hotels in Glasgow
Reviewed 26 November 2013

Stayed for one night for a concert at Hydro, good situation for attending there as only 20 minute walk.
The hotel staff were very friendly and efficient.
There appears to be 3 sizes of room, unfortunately we had a small one. It was certainly the smallest double room I have ever stayed in. At its widest it was approximately 8 foot where the bed was and approximately 6 ft x 6ft beside it. The room was too small to have a bedside cabinet either side of the bed and at its narrowest had only 1ft to get round the corner of the bed. To reach the small hanging bar of the wardrobe you have to lean over the desk unit to reach it. As we booked early only paid £29, however if I had paid more I would have complained.
We were a little disappointed that Costa Coffee was offered all day but when we returned freezing cold after the concert at 10.30pm were told there were no hot drinks on offer at the bar.
Overall OK if you want an over night stop but would be a little small for two staying a weekend in this room

Room Tip: Go for a corner room on a high floor
  • Stayed: November 2013, travelled as a couple
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1  Thank susan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie C, Manager at Premier Inn Glasgow City Centre (Charing Cross) Hotel, responded to this reviewResponded 27 November 2013

Thank you for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible standards and service.

Our Premier Inn is a little off model with being an ex-office block therefore our bedroom layouts can be slightly different depending on the room style booked. I apologise if this effected your stay. I am happy to see that your scored us well in service and value for money and should you decide to stay with us again please feel free to call in advance where we can try to allocate you one of our larger rooms, pending our occuplancy levels.

Once again thank you for your review, we look forward to hopefully welcoming you back to Premier Inn on your next visit to Glasgow.

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1,379 - 1,385 of 2,231 reviews

Reviewed 26 November 2013

This is our second trip staying in this hotel. It is just across the street from Mitchell Library, which is perfect as we were doing family genealogy. The train station is right outside the front entrance, which is perfect for us as we travel by train to visit family on the outskirts of Glasgow. The breakfast was fantastic as usual, and we ate dinner there upon our arrival. The staff are very kind and helpful if you need anything. We will definitely stay here again in the near future!

  • Stayed: October 2013, travelled as a couple
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Thank Ginny E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

Room was fine, what you would expect from a budget hotel. Clean, comfortable bed, quite a small room, but not too small. I was impressed the shower was as good as it was, and we appreciated the plug-in heater.
Arrival was ok, the staff were all looking at their computers intently, it took them a while to look up and smile, but I guess they were busy.
Check out was easy as I'd paid online in advance, staff were friendly on departure.
Overall it was effortless and we got a good nights sleep.

  • Stayed: November 2013, travelled with friends
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Thank local85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

My wife and I have used this hotel a number of times and it seems to get better each and every visit. Reception staff are patient, professional and helpful. The rooms are varied in size, but all to a very good standard, so even our smallish room this time was not an issue - you go to Glasgow to be out, not in!

It was very quiet overnight despite the M8 being not far away. Breakfast was excellent, great choice, fresh and appetising.

The car parking in the multi-storey next door worked well and reception even worked out whether the flat £12 for 24 hours was the best option given that Sunday is £2.50 all day and we had only spilled into Monday by a few hours. In the end the 24 hour option worked well and was good value to have the car securely parked off-street.

Well done to everyone at Premier Inn Charing Cross - a flagship of Premier Inn service and standards

Room Tip: We like to ask for a high room to put some distance between yourself and the very busy motorway near...
  • Stayed: November 2013, travelled as a couple
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1  Thank Brian2404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie C, Manager at Premier Inn Glasgow City Centre (Charing Cross) Hotel, responded to this reviewResponded 22 November 2013

Thank you so much for your glowing review! Its really great to hear you always have such an enjoyable stay with us here at Glasgow City Charing Cross Premier Inn. It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this and improve on it with every visit. We look forward to welcoming you back to our hotel again very soon!

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Reviewed 19 November 2013

I stayed at this hotel for four nights on a business trip. The room was small but ok for one. Standards of cleanliness were good. I had great views over the pretty city of Glasgow. The location is on the outskirts of town so a bit cheaper than the other Premier Inns in Glasgow. Parking next door in the council park was convenient and reasonably priced although spaces were very limited. The staff were friendly and helpful. The room was a bit chilly and took time to heat up. I would probably pay a bit more to stay more centrally next time but a perfectly decent Premier Inn.

Room Tip: Ask about a room with a view!
  • Stayed: November 2013, travelled on business
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1  Thank loumcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

We had a lovely time in Glasgow last week where we stayed for two nights, Tuesday and Wednesday. The receptionists at the hotel (dark haired ladies from Eastern Europe?) were extremely welcoming and helpful. The room was fairly large,clean, nice sized bathroom,large comfortable beds, bigger than most hotel rooms in cities. The restaurant was lovely. Clean, warm with excellent service from the waitresses. The breakfast was excellent value for money with a wide choice of food for all tastes. We had one evening meal which again was really good. The departure of 12 noon is really useful because our flight wasn't until 9pm. The receptionist (Scottish lady with blonde hair) was incredibly helpful in giving us some ideas on what places of interest to visit in Glasgow during the hours we had left and told us Debenhams had a 25% sale on if we wanted to go shopping. We could also leave our travel bags at the hotel to save us carrying them around Glasgow. Excellent service, excellent break in Glasgow. Thank you everyone involved, you were the best.

Room Tip: We were on the 5th floor in room 516. It had the M8 motorway to the right of it and Charing X railw...
  • Stayed: November 2013, travelled as a couple
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1  Thank Lin640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie C, Manager at Premier Inn Glasgow City Centre (Charing Cross) Hotel, responded to this reviewResponded 2 December 2013

We are delighted that your stay with Glasgow City Charing Cross Premier Inn met your expectations and you experienced the high level of service we endeavour to give our guests. Thank you so much for taking the time to review your stay, your feedback is so important to us in our continued efforts to deliver the best service. We do look forward to welcoming your back to Premier Inn in the future.

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Reviewed 18 November 2013

This Premier Inn is in a good location but staying here on week-end was a mistake. The hotel is just 10 mins from the city centre ideal for shopping trips and night clubbers as we found out. The room was small compared to other Premier Inns we've stayed at. On our first night which was a Friday we were awakened at 03.20 with doors banging and shouting coming from the room next door we let it go for 10mins but had to phone reception. The night porter came up and knocked on their door but as soon as he left the noise was worse we did receive our money back but we wont be using this hotel again. We did use the resturant but the food was poor quality the breakfast was ok but my daughter had to wait 15 mins for a poached egg and ask twice for it. The staff on reception were very friendly with great customer service but cant say the same for the resturant staff.

  • Stayed: November 2013, travelled with family
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2  Thank christinaSmallfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie C, Manager at Premier Inn Glasgow City Centre (Charing Cross) Hotel, responded to this reviewResponded 22 November 2013

Thank you for reviewing your recent stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a quiet comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured all your comments regarding noise and the restaurant have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

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Additional Information about Premier Inn Glasgow City Centre (Charing Cross) Hotel

Address: 10 Elmbank Gardens, Glasgow G2 4PP, Scotland (Formerly Premier Lodge)
Region: United Kingdom > Scotland > Glasgow > City Centre
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#31 Family Hotel in Glasgow
Price Range: £44 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Glasgow City Centre (Charing Cross) Hotel 3*
Number of rooms: 278
Official Description (provided by the hotel):
The 278 bedroom hotel offers an excellent location for both the business and leisure traveller. Conveniently located in the heart of the business district and just a 2 minute walk to the vibrant bars, restaurants and shops of Suachiehall St. Glasgow's rich architectural delights are a 5 minute walk - Art School, Tenement House and Park Circus. The classic yet trendy West End is a mere 5 minute drive - Botanic Gardens, Glasgow University and Kelvingrove Art Gallery. The contemporary Bar Est restaurant and bar offer European cuisine in a relaxing atmosphere. The hotel benefits from excellent transport links, Charing Cross train station is 50 yards away, making excursions to Edinburgh and the North of Scotland highly accessible. ... more   less 
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Also Known As:
Premier Inn Glasgow City Centre (Charing Cross) Hotel Glasgow
Premier Inn Charing Cross
Premier Travel Inn Glasgow
Premier Inn Glasgow City Centre (Charing Cross) Hotel Scotland

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