I booked this hotel as a birthday treat for my boyfriends birthday, having spent 2 nights in the The Mint in London, i was looking forward to a luxurious stay, but unfortunately this wasnt the case.
I had phoned ahead to confirm a river view room, and to advise it was a special evening, so that my expectations may be exceeded and the hotel could provide a small surprise such as fizzy wine, chocolate covered strawberrys, basically the nice little treats luxury hotels do to make a stay special.
On arrival to our room, we were dissappointed, there was nothing there.
I think its attention to details like this that make a stay somewhere go from nice to special, obviously the hotel do not think so.
The room was visually clean, but sparse with supplies, and our large ben was two twins shoved together with a large quilt, not ideal for a romantic evening.
The bed had a throw along the bottom which on closer inspection, had 2 large black pubic hairs, not nice! The tea/coffee facillities were inside a dirty dusty drawer, which had stains on the tray the items were sat on, and the condiments for refreshments were minimal. In the bathroom, for 2 adults we had one tiny shampoo, no conditioner and one tiny moisturizer, no soap! and no mini toothbrushing facillities which should be complimentary but are inclued in the exorbitant rates within the minibar in the room. There were two bathrobes provided, however these werent fluffy and comfy, more scratchy and really only for necessity.
There was a small ice box which is handy, except there are no indications to tell you where abouts the ice machine was to fill it.
The hotel boasts a range of complimentary serivces, one is a movie library for the room, when i called to enquire, i was told this wasnt available, another dissappointment, and also with regards to a late check out, the norm is 12 midday, however when i called to find out about the later checkout i was told it was complimentary until 1pm, but it was £10 per hour thereafter!! make sure you take advantage of the free hour, as they do not tell you about this at reception when you check in.
As part of my rate i payed for a cooked breakfast, and as i had done so, you were allowed to choose what you liked from the continental choice also, this was nice, and it meant there was alot of breakfast brought to the room (for a £3.50 room charge!) however, the toast was stone cold, there was a tiny jug of milk supplied for 2 bows of cereal, which wasnt enough,and they didnt bring the orange juice up with the breakfast, a call to reception had someone come to the room, but they advised one of our choices wasnt available.
Overall the stay was pleasant, the beds were comfy and staff polite when spoken too, however the lack of all these small details means that this hotel isnt in anyway a luxury hotel and would be better used as a base to stay in whilst going elsewhere,to a gig or show in the closeby SEC, rather than staying in and enjoying the hotel facillities, and as far as a romantic night goes, i definately wouldnt book in here again, which is dissapointing for the hotel, as the branch in London is far superior. Such a shame.
- Official Description (provided by the hotel):
- Our award-winning hotel, situated on Glasgow’s River Clyde, is just minutes away from the SEC Campus and SSE Hydro. In the heart of Finnieston, we’re perfectly located for exploring all that Glasgow has to offer including shopping, museums, botanic gardens and eclectic nightlife. After a busy day, relax in your contemporary guest room and look out across the riverbank through floor-to-ceiling windows. Stay connected with complimentary WiFi or unwind in front of the 42-inch TV. Enjoy casual dining at our bar & restaurant, offering seasonal menus prepared from locally sourced ingredients. Dine indoors or al fresco on the outdoor terrace, complete with spectacular views of the river and beyond. For those travelling on business, our hotel is within easy reach of the business district. Our flexible meeting rooms are perfect for conferences, meetings or private dinners. Local and national rail networks are within 5 minutes and Glasgow International Airport is only a 15-minute drive away. Keep up your fitness regime during your stay, our high-tech Precor gym is available free of charge, 24-hours a day. Guests can enjoy on-site car parking (fees apply) and bus service picking up from the front of the hotel. ... more less
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- Also Known As:
- City Hotel Glasgow
- Glasgow City Hotel
- Hilton Garden Inn Glasgow City Centre Scotland