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JMAKCoAntrim
Lisburn, United Kingdom

Good points and not so good

3.0 of 5 bubblesReviewed 29 Aug 2019via mobile
Stayed here for one night on business, as a regular to Glasgow. Location is about 20 mins walk to city centre but nice to explore the West End as an alternative.
Check in was good and efficient- used the car park which was reasonably priced, with plenty of spaces.
Room requested had a river view, which was nice, and room was compact, clean and comfortable.
Well, when I say compact, I mean small. The room had a chair I was constantly moving as it was in the way, there was little space but workable. That bathroom though - extremely small.
Breakfast was fine, had the main items and plentiful, no complaints, albeit tables weren't in great supply - maybe it was the time I arrived.
Would probably stay again at a push...
Date of stay: August 2019
Trip type: Travelled on business
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HGIGlasgow, Manager at Hilton Garden Inn Glasgow City Centre, responded to this review
Responded 30 Aug 2019
Good Afternoon JMAKCoAntrim,

Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn Glasgow.

I am pleased your enjoyed the area of the hotel we also think its a great location for both City Centre and the West end of glasgow.

Our rooms maybe compact but believe they are well eqiupped with everything your would require for your stay, breakfast can be a very busy between 07.00-08.30am i am pleased the team were on top of their game ensuring the buffet was full stocked.

I do hope you will coinsder us again on your next trip to glasgow.

Kind Regards

Jason McGougan
Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 29 August 2019

Stayed here over the August bank holiday. It is a modern functional hotel, rooms and en-suite on the small side. We were on the west side on the 5th floor so not near the bridge. Pleasant view from the window - nice to have that in Glasgow. Breakfast was fine but a bit chaotic as the hotel was busy. Drinks fairly expensive. Only disappointment was that after a hot and tiring day at Kelvingrove we returned to find our room had not been cleaned. Took a while to sort this out. Room service is an additional £5.00, not mentioned on the menu. Would stay here again.

Date of stay: August 2019
    • Value
    • Rooms
    • Service
3  Thank Douglas B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 August 2019

We had our pick of several nice hotels in Glasgow and picked this one.

Was a little disappointed. Nothing was really wrong as such but nothing was outstanding.

Several bits of the room were very tired - cracks on glass desk top, wood damaged on wardrobe doors. Bathroom really tiny and odd shaped.

There was a fridge atleast which was helpful.

Breakfast was ok - a good selection but somehow spoiled by a staff member being really rude to my husband over the waffle maker, being left to stand when we went in (no instruction over where to check in for breakfast etc) and the staff all with their faces tripping them, clearly not enjoying their jobs.

Date of stay: August 2019
Trip type: Travelled as a couple
3  Thank Abi S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 August 2019 via mobile

To keep it short and sweet - good location and adjacent parking. Staff are solid enough, rooms are small but clean, comfy and has everything you need. They also do a good cleaning job daily with fresh towels etc.

Breakfast area again small and buffet style which isn’t my favourite choice and can get mobbed with tourists at wrong time but again solid enough.

All in decent enough at the reduced rate but Glasgow has an abundance of choice, so I would probably look around first unless you get a deal.

Date of stay: August 2019
Trip type: Travelled on business
2  Thank durhamb2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2019

Queen room was clean but tiny, view was abysmal, not worth paying extra for. The radison red across road is far better value and newer. Some staff were nice, others treated you as if you were an inconvenience. A distance from the centre. This is the worst Hilton I have ever staged in and I stay in a lot for work. Avoid

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
3  Thank Chris B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2019 via mobile

My friend and I stayed overnight as we were attending an outdoor concert,
The hotel is just as you’d expect from any other Hilton Garden Inn.
Situated on the river with a large outdoor seating area, nice friendly entrance, staff very frindly and accommodating.
Comfortable bar area.
Room was everything we needed, comfy bed & clean.
The only reason I do not rate this 5 is because of the breakfast. There is plenty of everything, cold and hot, but I just feel it wasn’t worth the money. (My opinion)
If you are attending any shows, concerts etc at the secc then this hotel is a 2 minute walk. To walk into the city centre takes 20 -30 mins (depending on how fast you walk)

Date of stay: August 2019
Trip type: Travelled with friends
2  Thank honey40
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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