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“Very good option as long as location meets your needs”

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Hilton Garden Inn Glasgow City Centre
Ranked #34 of 96 Hotels in Glasgow
Certificate of Excellence
Edinburgh, Scotland
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Very good option as long as location meets your needs”
Reviewed 17 October 2010

Stayed overnight after an evening event at the SECC and for that, this hotel worked out very well indeed, with one small reservation (see below). Its biggest advantage is its position adjacent to the SECC but the poor connections to the public transport system that that location suffers is also a potentially significant drawback.

We would confirm what the majority of other reviewers report - despite the moderate age of the building, this is a very well re-finished and furnished hotel, offering spotlessly clean, well-equipped rooms, outstanding breakfasts, and helpful staff. The location is ideal for the SECC. The hotel has a decent amount of car-parking space and is a lot nearer to the hall and auditorium entrances than many parts of the SECC's own car parks. It is also within a short walk of the (mostly media-related) businesses on the south bank of the Clyde opposite the SECC.

Our one slight disappointment was that the bar (and reception area which serves as overflow) was nowhere near big enough to hold the crowd which descended on the place after the show. Not exactly surprising, but if you hope for a quiet drink, you could be out of luck.

The main drawback is that the area around the SECC is still undergoing refurbishment. Apart from the SECC itself, a few hotels and restaurants, some residential blocks and a handful of warehouses, the area south of the Clydeside Expressway and west of the Kingston Bridge is an empty wasteland. The huge SECC carparks only add to the rather desolate feel. It's at least half a mile from the hotel to the nearest part of the central shopping district. Walking through the area is no fun, but as the SECC is unaccountably not served by any of the city bus routes, there is no alternative other than a car or taxi, which rather limits the value of the hotel's free car park.

[By the way, lest a previous reviewer's comments confuse, the Glasgow subway does not go anywhere near this location; I suspect s/he refers to the regional railway station - a quarter mile or so along a walkway from the SECC exhibition hall entrance offering connections to Glasgow Central station. Be aware that it's only a little further to the more frequently served bus stops on Argyle Street.]

  • Stayed July 2010, travelled as a couple
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Helpful?
Thank John987654321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Dundee
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2010

We arrived at the hotel on 15 October 2010, staying one night to see a show at the Glasgow SECC. Despite its name, The City Inn is a distance away from the city centre. If you don't want to take the ten- or fifteen- minute hike, a train runs from the neighbouring SECC to Central Station or it might just be as cheap to book a taxi.

Yet there is plenty to do without travelling. Just across the Clyde lies the Alea Casino, Mecca Bingo and various restaurants dotted around the quayside. From room 116 alone, we were afforded a view of one of the Clyde bridges and the BBC Scotland studios.

We could find no fault with the hotel itself from the moment we stepped in, or the immaculate room and bathroom. The safe is very discreet, in fact we didn't spot it until just before we left. We both found the integrated TV and computer a little confusing and slow, but the free Internet access is a definite winner.

From the beginning, the staff were nothing less than courteous. I asked for a gluten-free breakfast and they were happy to oblige. They immediately served gluten-free toast and advised me of which menu items to avoid in the cooked breakfast.

The only time that the high service standards slipped was when the waitress who advised me did not put my breakfast order through to the kitchen, and when it did come, there was one item that I was not allowed. But to their credit, the meal was delicious, they corrected their mistakes quickly and efficiently, and I am confident that had it been an ordinary breakfast, these oversights would not have occurred.

If you're planning to visit Glasgow, bear this hotel in mind.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank na05082014c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aberdeen
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2010

enjoyed the stay here beautiful location near the river and nice views in the night not very far from city centre very close to exhibition centre ...really modern hotel with a nice restaurent. the river on the side makes it quite a stunning location and its not very noisey although a 5 min taxi ride into centre of town

  • Stayed October 2010, travelled on business
    • Value
    • Location
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Helpful?
Thank anupammahendru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
District of Columbia
Level Contributor
60 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 October 2010

Not sure who's responsible for determining star ratings for hotels, but we picked this one based on the strength of the TripAdvisor reviews and the fact that it was a good value for a four-star accommodation. Well, having just come from London and having stayed at a good number of other hotels, I can say this one was unlike any other four-star I've ever encountered. It simply doesn't have the amenities or ambiance one would expect, and I'm seeing a lot of scuffed walls and common areas that haven't been painted in too long.

The hotel has a tiny fitness room or a subscription to a real gym three blocks away. There is no pool. There are no ice machines for public use, and one must go to the hotel bar to request ice. (Obviously there's no ice when the bar is closed.)

More of the bad: This hotel is in the middle of nowhere (unless you're seeing a show at the SECC), and getting to it from the airport or central Glasgow using public transport is simple but not intuitive. We decided to walk to the hotel when we arrived by train to Glasgow Central. It took at least a half hour, and we went through some pretty bombed-out industrial-looking areas on the way.

Only two elevators, which are tiny but must serve the whole place and smelled heavily of fish and chips on more than one occasion. The lobby is tiny and can also be crowded, with harsh lighting and an atmosphere that suggests more of a youth hostel than a luxury hotel. No bathtubs in the rooms. The advertised on-demand printing service is actually a single inkjet printer behind the front desk, and it didn't work.

The good: Macs and free wireless in every room, though the Mac also acts as your TV and takes a little while to figure out. The subway is about three blocks away and will take you downtown in a hurry for £1.20 or to the airport for £2.75, something I think the hotel (via website and via staff) should publicize more. The rooms are clean and tidy, and make good use of small space through clever storage. Good value. Staff seemed helpful, and I give the manager great credit for responding to prior negative reviews. We didn't try the food.

All in all, I would recommend the place for some customers. But if you're used to being close to the action and being pampered a bit (as in a typical four-star establishment), I would look elsewhere.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank childbride84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2010

The City Inn was a fantastic place to stay. The morning breakfast was excellent and offered nice variety. I thought the rooms were fantastic- large imac screens with free internet and cable TV. The tea service and selection was lovely and I really enjoyed the view of the river. I highly recommend this hotel if you are attending a conference at SECC. The location is not ideal for walking through downtown- but it can be done. I will definitely be back here!

  • Stayed August 2010, travelled on business
    • Value
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Helpful?
Thank kcfiedler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bishopton, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 October 2010

We used this venue to hold our baby boy's Christening reception. All the staff were extremely attentive and the food was excellent. The restaurant looks over the River Clyde and has a great outside Terrace area with shelter and patio heaters.We then spent the rest of the evening in the bar (kids off for a sleepover at grandparents) having a few drinks with friends and food from the bar menu - this was served quickly and tasted lovely. To finish the day, we stayed overnight. The room was clean, comfortable and had fantastic views across the Clyde. The room and the bathroom were not the biggest I have been in but more that met our needs.

Breakfast the next day did not disappoint, the only negative is that last orders were 9.30am because the hotel is mainly used for business during the week. However check out was 12pm which meant you could enjoy the morning without feeling rushed.

Would definitely recommend to friends and would visit again.

  • Stayed October 2010, travelled as a couple
    • Value
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Helpful?
1 Thank jcmcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
58 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 September 2010

A nice, comfortable hotel that is clean and modern with very friendly staff. A nice size room and all the things you would need from a business hotel. The bathroom is pretty small, but it's clean, and the shower is very good.

A great place to stay if you're on business - the reliable (and strong) free wifi and the iMac that doubles as a TV is quite useful. The only problem is that it is a bit out of the way, but you do get a river view and if you want to be near the conference centre it's perfect.

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peejay_london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Glasgow City Centre

Property: Hilton Garden Inn Glasgow City Centre
Address: Finnieston Quay, Glasgow G3 8HN, Scotland (Formerly MINT Hotel Glasgow)
Phone Number:
Region: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Family Hotel in Glasgow
#16 Luxury Hotel in Glasgow
#17 Business Hotel in Glasgow
#20 Romantic Hotel in Glasgow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Garden Inn Glasgow City Centre 4*
Number of rooms: 164
Official Description (provided by the hotel):
Our award-winning hotel, situated on Glasgow’s River Clyde, is just minutes away from the SEC Campus and SSE Hydro. In the heart of Finnieston, we’re perfectly located for exploring all that Glasgow has to offer including shopping, museums, botanic gardens and eclectic nightlife. After a busy day, relax in your contemporary guest room and look out across the riverbank through floor-to-ceiling windows. Stay connected with complimentary WiFi or unwind in front of the 42-inch TV. Enjoy casual dining at our bar & restaurant, offering seasonal menus prepared from locally sourced ingredients. Dine indoors or al fresco on the outdoor terrace, complete with spectacular views of the river and beyond. For those travelling on business, our hotel is within easy reach of the business district. Our flexible meeting rooms are perfect for conferences, meetings or private dinners. Local and national rail networks are within 5 minutes and Glasgow International Airport is only a 15-minute drive away. Keep up your fitness regime during your stay, our high-tech Precor gym is available free of charge, 24-hours a day. Guests can enjoy on-site car parking (fees apply) and bus service picking up from the front of the hotel. ... more   less 
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Also Known As:
City Hotel Glasgow
Glasgow City Hotel
Hilton Garden Inn Glasgow City Centre Scotland

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