So I checked in, fine, room was nice enough but noticed straight away bathroom was really dated. Black mould etc and cracks in the shower- fine for just me for a few nights as long as there are no other problems. Breakfast ok, wasnt expecting much but it was ok. So final night I notice a big bug crawl across the floor, I get a little closer and realise its a cockroach!! Obviously I squish it and contact the night porter who has no interest and says its a fly. So I leave it till morning to talk to the receptionist. So morning comes and I go to speak to her and she doesnt seem to care either, just advises me to email the manager. May I point out not once had a mentioned gettibg a refund. So I email the manager explaining the situation. The reply I got is a joke! He basically called me a liar and said all I wanted was a refund when actually I just wanted an apology. I would definitely stay clear of this hotel and will be warning everyone else to as well
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- Also Known As:
- Victorian House Hotel Glasgow
- Victorian Hotel Glasgow
- House Victorian
- Victorian House Glasgow, Scotland