I have just returned from Glasgow where i spent a couple of days in the Victorian House hotel. I had read the reviews before i booked and it sounded ok. However my experience was somewhat disappointing . Firstly i found the reception staff and i guess the owners are all Asians. I am not racist but i was hoping to be welcomed by a broad and friendly Scottish person as they are renowned for making you welcome. Instead i was greeted in a not unfriendly manner but not with the warm and helpful approach i was expecting.
The room i was put in was up two flights of stairs which was ok i guess but i then discovered that the net curtains were a shade of grey instead of white as they had obviously never been washed. On top of this i noticed stains on the bed cover which again showed me that it had not been cleaned. To confirm this on the day i left i saw some sheets and pillowcases on the floor outside my room. Thes had obviously been put there to prepare to change the room after i had left, but it was noticeable that there was no clean bed cover so the same one was going to be used again...stains and all !
The other thing i found was that breakfast started early and finished at 8.45 am which i felt was far too early if you were a late night person. The same with the checking out time of 10.30 am. It seems everything is done to a regime and to save in staff wages and not to the comfort and convenience of the customers whi after all are paying good money for a leisurely stay .
When i next visit Glasgow i will not be staying at this hotel. It falls short of my expectations and i am deeply suspicious about the cleanliness. Something i would never expect from a true Scottish owner...maybe thats the problem !
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- Also Known As:
- Victorian House Hotel Glasgow
- Victorian Hotel Glasgow
- House Victorian
- Victorian House Glasgow, Scotland