My wife and I booked this hotel as a birthday treat to stay over and go to a concert. We were allocated room 224 which was grotty to say the least. There was mould and damp on the roof and outside wall, one of the lampshades had water marks on it, there were large stains on the carpet and the bathroom was very dated and had a mouldy smell. We complained to the duty manager and were given a free upgrade by the duty manager to a club room. Her comment was that she wouldnt stay in this room so she didnt expect her guests to. We were initially happy with this until we found hair on the bathroom floor. The room was not entirley clean. Also, when I checked my bank account on returning home the next day I discovered my "free upgrade" had cost me £103.25 which I am still waiting to be refunded.
We had not booked breakfast and having seen the poor cleanliness in the rooms were relieved as we could only imagine the cleanliness of the kitchens. We were also woken at 6 in the morning by what I assumed was tables being set up in the restaurant beneath the room.
Overall this was not a good experience and we shall not be returning to this hotel. Without a doubt, this has been our worst hotel experience. Definitely not 4 star.....maybe equivalent to a two star guest house.
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- Also Known As:
- Glasgow Millennium Hotel
- Millenium Hotel Glasgow
- Millennium Hotel Glasgow Scotland