I have stayed here over a number of years and unfortunately I found this year that the service and standards have gone down.
It is in such as great city centre location but that does come with noise. I asked for a quiet room but was given room 142 which is at the front of the hotel and had a great view of the square but that goes against the noise of the traffic and late night revellers.
On the Saturday morning, myself and my colleague (who stayed in a different room further up the corridor) where woke at 6.30am on Saturday morning (and myself on Sunday morning) by a noise coming from the upstairs floor. It sounded like something being rolled across it or something being dragged along. This noise went on for around 15 minutes or so.
I did query this with the hotel but they could not answer as to what it was.
On the Sunday morning the fire alarm went off at 8.50am.
We had dinner in the restaurant on the Saturday night and the chicken and veg were tasteless and the gravy tasted like Bisto.
Such a shame because in previous years this hotel's food and service had been much better.More
- Free Wifi