Arrived on Saturday night to be told they had double booked us, depsite confirming that our acommodation had been arranged by email.
We were subsequently transferred to the Etap Hotel, which a best could be described as hostel style accommodation. Myself and my partner slept in a room that had two twin beds, while our friends were in a room that had bunkbeds.
As a result of being made to wait while the transfer was sorted out, then been taken there by taxi and having to check in, this resulted in us being late for our Concert at the SECC, which was the reason that we had travelled to Glasgow.
We were given a free transfer in taxi and offered breakfast back there the next day.
Not happy with the service and am currently seeking a full refund.More
- Free Wifi