Ive never left a hotel early because of the rooms until I booked into this one so rather than write a big long reveiw ( which I had done initially) Here it is in short form: 1st room given (club room)- extremely badly stained carpets and chairs, duvet cover also stained.Pillows as flat as pancakes-old and smelled. Wallpaper hanging off -some areas attempted repositioning which didnt work.Paint on ceiling in bathroom was so old (old,chipped/marked,antiquated bath and loo) and flaking off it looked like snake skin-damp patch too.Receptionist 'upgraded' me to suite as I refused room. Standard of furnishings,carpets and most of walls in the two rooms were the same as first although bedding looked okay. Rooms had old/musty smell which (I have asthmatic tendancies) left me coughing after only 10 minutes so badly I am still trying to recover some several days later. Duty manager located a semi-refurbished room which I reluctantly accepted as at least the bedding and chair was stain free Pillows though were again old and flat as pancakes. Window had large gap along top sealed with brown parcel tape which contributed to a disturbed night due to noise from street. Bathroom was refurbished with shower above bath. The glass shower screen was fixed so you have to step in and adjust temp of water, floor got soaked as there is no rubber between glass and bath.Carpets really old, smelly and very badly stained-black at edges and for some way out from edge-corridor carpets were same.Air con was not working and as maintenance finished at 8pm I was given an oil filled heater to use. Took a long time for it to heat the room as it had high ceilings but I was freezing during the night.Restuarant-ten minutes after opening and second person there: 40 minutes wait for a plate of soup which was bland (sweet potato with chilli according to menu). Chicken was dry and tasteless-couldnt provide a sauce or even a plain gravy without alcohol as all sauce/gravy made in bulk then split into differant types. Nowhere on the menu does it mention that 'all sauces and gravy contains alcohol which I find disturbing! Chef couldnt make a sauce or gravy there and then(?). Breakfast was good - no problems with anything I had. The only redeeming point the hotel has is the staff-couldnt fault any of them-all very apologetic but I suspect that might be due to the fact they have had plenty of practise! I contacted the booking agent after the first night to move me out to another hotel which they did.I would have left after the being allocated the first room had I been paying but as my employer was paying I couldnt move without cost unfortunatley. The hotel has lovely photos of rooms on the web site-I had seen 3 and can assure you that none looked like the hotel ones! I only wish I had taken my camera. If you want to risk staying in this centrally placed hotel ask for a fully refurbished room and you might get lucky-I certainly wouldnt risk it again. Four star? Not on your life!
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- Also Known As:
- Glasgow Millennium Hotel
- Millenium Hotel Glasgow
- Millennium Hotel Glasgow Scotland