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“Disappointing customer relations” 2 of 5 bubbles
Review of O'Neill's

O'Neill's
Ranked #1,686 of 2,386 Restaurants in Glasgow
Price range: US$10 - US$15
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Groups, Bar Scene, Cheap Eats
Dining options: Dinner, Lunch, Drinks, Free Wifi, Full Bar, Highchairs Available, Seating, Serves Alcohol, Television, Wheelchair Accessible
Description: You'll always find a warm welcome at O'Neill's in Merchant Square in Glasgow. Ours is a place where you're free to go with the flow. Where great food and drink is always served with a smile. And where, no matter whether you're a regular or a newcomer, our friendly team will make you feel at home.Irish pubs are known for their hospitality - a point we love proving here at O'Neill's in Merchant Square in Glasgow. Come and see for yourself - drop by for a bite to eat, to watch some sport, to enjoy our live music or just for the craic. Sláinte!
Glasgow, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Disappointing customer relations”
2 of 5 bubbles Reviewed 6 December 2013

On our work's night out tonight 30 of us headed from our restuarant in taxis to O'neils. On entering the bar there was a really great atmosphere with a live band playing. However, after 20 of us had got in and settled at a table with drinks the last 10 were told by the bouncers at the door (at 11pm) that the bar was closed to anyone else coming in!!!!! We thought the bouncer was joking - but he wasn't . There were lots of people leaving at this point but we were still told no one else was getting in. I spoke to the manager and he explained that due to a shortage of staff there was a one out one in policy at the door. I had to get the manager to go out and explain this to his bouncers. They were not the least bit sorry. Just high and mighty and full of there own power. Well, needless to say we took our business elsewhere and will not be back. Lack of communication and unfriendly bouncers. Kind of spoiled an otherwise great night.

  • Visited December 2013
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Jackie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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138 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Dunoon, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Nice atmosphere , pity food lets it down.”
3 of 5 bubbles Reviewed 21 October 2013

Nice pub serving regular pub food. However, not impressed with some of the quality of food produced for the price being charged. The manager however refunded the cost of one of our dishes after complaining about the quality and value of the dish , unfortunately will not be returning and will not be recommending it to others..

  • Visited October 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank colinmccurdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paisley, United Kingdom
Level Contributor
55 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“My local”
5 of 5 bubbles Reviewed 27 August 2013

Love to visit O'Neill's with my husband.
The staff are great.
Only complaint sometimes due to pub being to popular don't alway's get the seat we like.
This will not stop is from going.

Visited August 2013
Helpful?
Thank Elizabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
75 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
“Ok expensive beer in crowded restaurant”
3 of 5 bubbles Reviewed 8 August 2013

Stopped in here for a drink after dinner one night. I think it’s overpriced because of its location, nothing special really. The Beer Cafe, within the same area, is better in my opinion and less of a crowd, though still pricey. Would consider returning if I was with a large group and wanted to watch sports on the big screen.

  • Visited May 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
Helpful?
Thank JennFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizen of the world
Level Contributor
24 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Best value on Monday and Tuesday nights”
4 of 5 bubbles Reviewed 31 July 2013

Went to O'Neills in Merchant Square on a Tuesday night and were pleased to discover that Monday and Tuesday nights are £5 burger nights - massive, nicely done pub burgers for a good deal. I had the wild boar and chorizo burger.

Went back a few nights later to hear the live band and the music was very average bar band covers, so I have to downgrade the place a notch overall.

  • Visited July 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank harrow_henley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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