We took a taxi to the Tickled Trout on 11 July, looking forward to a nice meal outside and a bottle of wine. When we went in, the pub was virtually empty, although there were a few people eating outside. Having been seen and ignored by three waitresses who were doing little or nothing, we sought attention. Eventually, we asked for menus and said that we would look at them outside with a drink. We were told in no uncertain terms that we couldn't eat outside (it was 7.30pm). Meals outside stopped at 7pm. I protested that no one told us that when we booked and asked why? We were informed that it was just the company policy. After much discussion we ordered a bottle of wine, made to go outside with it, and were instructed to pay for it first or we couldnt go outside. We told the waitress that she was making us feel very unwelcome. She told us that a few people leave without paying so everyone has to suffer. But clearly this only happens after 7pm! When we eventually got our meals, they were mediocre at best. We asked to speak to the manager, who was very polite and well trained. She admitted that the pub was missing a trick by not allowing people to eat outside after 7pm. She said it was because that's when the midges come out!! The service in this pub is poor, the food is poor value for money and generally the company policies seem to be of a self-destruct nature. The whole evening was an aggravating waste of time and money and waste of taxi fares. We won't be back.
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